We had an excellent time, it was the highlight of our vacation. We had 4 people in our group, ages 12 to 58. Ms. Fernanda Oliva was most helpful with securing reservations and explaining details when I was persistently cautious. She made me feel very comfortable by answering very detailed questions about the safety and experience to be expected. We were not staying at the resort, so Fernanda assisted us with getting Palladium day passes at a 50% discount. It was an all inclusive resort, so after the Segway tour, we stayed and enjoyed the pool, food and drinks (all inclusive).
Mr. Gee (guide/trainer) was excellent at teaching the group how to ride a Segway for the first time. We all felt very safe and in control. The machines were sturdy and well maintained. Mr. Gee was funny and entertaining, providing a wonderful tour and an awesome experience. If you have the time, this is one of the best things to do in Akumal.
We are definitely going to do the Segway tour again when we return on our next vacation.
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