I recently stayed at the Bahia Principe Tulum at the end of July. There is nothing negative that I can say about this hotel. We arrived around 2PM and couldn't get our room until 3, but they gave us our wristbands so that we could have access to everything. Upon reaching the check in desk we were given welcome margaritas. I felt safe leaving our luggage with the baggage guys. We went to have lunch at the buffet after getting our wristbands. There was a large selection, and I felt there were more than enough options for me being a vegetarian. After lunch we went to see if our room was ready, and they informed us it would be another 15 minutes, so we just waited in the lobby.
Finally our room was ready and one of the baggage men took our luggage and loaded it into a cart and took us to our room. Our room was on the 3rd floor and we had to take our bags up ourselves. We were in villa 29, so it was a bit far from the main lobby, but not more than a 5 minute walk. As the week went on we realized that our villa was in a good location as it was close to the Akumal beach which we preferred for snorkeling and swimming as opposed to the Tulum beach.
We got to reserve at 4 a la carte restaurants for booking with Air Canada Vacations, so we tried El Pescador, Gran Tortuga, Mikado, and Tequila. They were all good, one thing about Mikado is that when they poured fire over our dishes, it left a bitter taste on some of the vegetables. Aside from that, the rest of the food was good. Gran Tortuga prepared a vegetarian pasta for me and it was delicious.
The beach was beautiful, although we did prefer the Akumal side. We did a bit of snorkeling and there are loads of fish to see. Be careful if you go out past the sand bags as we did see some sea urchins!
We were happy with the food. There were omelet stations for breakfast and pasta stations for dinner. Along with lots of different selections, we were always satisfied after a meal. The waiters were most of the time very attentive and filled our water consistently. We tried the buffet at Coba once and it looked a lot newer than the Tulum buffet. The food was generally the same in regards to choices and quality.
We did get a little card slipped under our door once for the privilege club presentation, and decided not to go. Whenever we walked by the desk for it in the lobby they tried to reel us in but we avoided it. They weren't too persistent which is a good thing.
There seemed to be a bar everywhere we went! Definitely a plus. Only thing was that majority of them seemed to close really early. We did try the swim up bar in the Tulum pool and the bartender was very nice and friendly. We ordered Long Island Iced Tea's multiple times hoping that one bartender would get it right, but i guess canadians & Mexicans have different ideas of what a long island iced tea is.. it wasn't a big deal as there are millions of other drinks to try ;)
The Hacienda is big, lots of shops (prices are negotiable) and 2 bars, one is not part of the all inclusive option though. We did go to the disco twice during our stay. Both times the same bartender was there, he was a fun guy who liked to dance along while making drinks. He definitely stood out from the other bartenders which is why we kept going back to him for drinks. The music at the disco was good at the beginning of the night, but that is similar to any club that you go to. After the club one night we went to the 24 hour snack bar to get some food only to find that there was no chef available and wouldnt get there until 20 minutes. We were going to wait, so we walked around a bit. We went onto the beach but a few minutes later a security guard came and asked us to leave because of the sea turtles. We just ended up leaving as there were lots of people at the snack bar also waiting.
The room was nice, decent size. We had a flat screen tv. I read many reviews about the a/c not being good enough or not working properly so I was a bit nervous about that. However, our a/c worked perfectly fine. In fact, some nights I would wake up because I was too cold and needed an extra blanket. This was definitely not a bad thing because I'd rather have good a/c than none at all! When we first arrived there was a little leak from the a/c but we turned it down a bit and it stopped leaking. The shower was fine, but it did soak the bathroom floor whenever we used it. We just put a towel under the spot that leaked and that controlled the mess for the most part. It wasn't too big of a deal. I did notice that there seemed to be a bit of mold on the inside of the coffee pot, but we never made coffee in the room so it didn't really affect us. Our bottled water was replenished daily and we got cute little towel animals on the bed.
All in all, it was an amazing trip!! Would definitely love to go back there some day!!
- Official Description (provided by the hotel):
- Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (24h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more less
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- Also Known As:
- Bahia Principe Tulum
- Tulum Bahia Principe
- Gran Bahia Tulum
- Gran Bahia Principe Tulum Akumal
- Gran Bahia Principe Hotel
- Gran Bahia Principe Riviera Maya
- Gran Principe Tulum
- Gran Bahia Principe Mayan Riviera Resort
- Gran Bahia Principe Mexico
- Grand Bahia Principe Tulum Riviera Maya, Mexico - Akumal