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“Dusome's awesome vacation”

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Grand Bahia Principe Coba
Ranked #13 of 23 Hotels in Akumal
Certificate of Excellence
Penetanguishene, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Dusome's awesome vacation”
Reviewed 3 May 2014

Just returned from a 10 holiday and had an amazing time. We traveled with a group of 10 and everyone had a great time. The resort is beautiful, everything so well manicured, the pools and beaches clean.The food great. Rooms well cleaned and stocked every day. The staff were so friendly and always willing to help with a smile. Some of the staff are really worth mentioning and if you visit this resort keep an eye open for them. One was Jose Puc, a bellboy from Coba, it was a real pleasure meeting him and Victor a bellboy from Coba was also really nice and helpful. While dining at the Tulum buffet we also had the pleasure of being served by a young man named Antonio. If you do any excurrions do Xel-Ha. Awesome.Well definitely be returning in the future.

Room Tip: Our rooms were located in building 316. Close to the pool and bar and not really near any of the day...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, 4 May 2014
Dear Kim,

Thank you very much for taking the time to share your review about your beautiful vacation at Bahia Principe Hotels & Resorts and for your kind comments.

It is a pleasure to know that you had great holidays and enjoyed all our facilities and that we fulfilled your expectations. We are grateful regarding your words of appreciation about our staff. We will send them your comments.

We would like to welcome you back.

Best Regards,
Bahia Principe Hotels & Resorts, your best hotel on the Mayan Riviera
Nayma S. Amabiles
Grand Bahia Principe Coba
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (2,627)
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English first
Montreal, Quebec
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 May 2014

This hotel is HUGE. It's such a big complex with the other 3 that we never even got to see everything during our week there. Normally, I prefer bigger hotels, but this one was a tad too big for us.
Pros:
- the food here is amazing. We loved the buffet with fresh fruits and veggies, wonderful deserts and great made to order stations. Our children loved the kid's buffet with its lower counters and kid's choices like fried chicken, nuggets and burgers. We normally do AI in Cuba, so this was quite the upgrade! The drinks are average though, overly sweet and often made from mixes/slushies... Not a lot of blender drinks.
- The hotel is gorgeous. Common areas are fabulous, bars galore and the service is professional and attentive. No one seemed to be begging for tips, and we tipped more because of this!
- kid's club was great, our kids loved it and never wanted to leave.
- water park is great (even if my 6yr old got hurt sliding - those things are FAST!)

Con:
- The beach. I stated above that I'm used to AI in Cuba where the beaches are magical. Here the beach is a sad thing in comparison. It is rough ocean, and the hotel did try their best to offer calm water with huge sand whales, but it's not a pretty sight. But walk 10 minutes over the rocks past the Akumal beach and there is a picture perfect beach in a bay where we spent all our time.
- Chairs: not enough chairs are available! Lots of palapas on the beach, but no chairs to put under them. At the pool, there are not enough seating period. So the "towel on the chair" game is in full force and most good seats are taken by 7am.
-mini-disco : for 2 nights in a row, we couldn't find the mini-disco as it was not in the regular theater and no one was around to tell us where it was.
- Rooms: humidity/mildew smell when the air-conditioner was on which makes me wonder if the hotel ever cleans the air ducts. And the air conditioner was the loudest I've ever heard!We did not use the air conditioner because of this, but it got really hot during our stay. There was a loud humming noise in our room from the other neighbouring units which would wake us up at night..

All in all, a good hotel with potential to be great. If you love beautiful natural beaches though, I would choose somewhere else.

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
3 Thank dafeist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, 4 May 2014
Dear Tripadvisor user,

We really are thankful that you visited the Gran Bahia Principe Coba. It is kind of you to take part of your valuable time to share your opinion about your experience at our Resort.

We are delighted that you had spent your holidays with us and that you enjoyed your visit at our facility. Our main goal is that our guests are comfortable and satisfied. All your suggestions are more than welcome, we will review them with our staff.

We would like to welcome you back.

Regards,
Bahia Principe Hotels & Resorts, your best hotel on the Mayan Riviera
Nayma S. Amabiles
Grand Bahia Principe Coba
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Kenosha, Wisconsin
Level Contributor
6 reviews
Reviewed 3 May 2014

Just returned from a week stay at Grand Bahia Coba! Beautiful resort and very clean. Food and drinks were good. Staff is attentive and friendly. We had upgraded to the golden package and received an extra ala carte meal and loved the location of our villa--in close proximity to everything. Would definitely recommend to others!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, 5 May 2014
Dear Lindi,

First, we would like to thank you for sharing your opinion about your stay with us. We are really happy that you enjoyed the resort and the facilities we offer.

It is delightful that you enjoyed your stay and our service pleased you since that is our main goal.

It would be an honor to welcome you back soon.

Kind regards,
Bahia Principe Hotels & Resorts, your best hotel on the Mayan Riviera
Nayma S. Amabiles
Grand Bahia Principe Coba
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 May 2014

Just came back from a 10 days vacation at Grand bahia principe coba, we loved it! The room was
very nice size, very clean and our fridge replenished every day with beer, water and soft drinks.
The food was very good, the a la cart restaurants as well! the service is excellent, everybody is polite, they make you feel welcome, very good choices at buffet's specially the Akumal one. Yes the beach is a little far but little trains are passing all the time to bring you there, really not a problem! we were there for golf, the golf course on site is really nice but not easy, a little expensive, $ 90. per person for golf cart but it includes your green fee, so, not so bad for a course of that caliber. In all, we really enjoyed our stay and would definitely go back !

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daniellebreton63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, 4 May 2014
Dear Danielle,

We would like to express our sincerest thanks to you since your comments are very heartwarming. It is a pleasure to know that you had an awesome time at Bahia Principe Hotels & Resorts.

It is really rewarding to read your positive review and that you enjoyed our facilities and the friendliness of our staff. We will send them your words of appreciation.

It will be an honor to welcome you anytime.

Kind regards,
Bahia Principe Hotels & Resorts, enjoy playing golf at our hotels on the Mayan Riviera.
Nayma S. Amabiles
Grand Bahia Principe Coba
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penetanguishene, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 May 2014

If your looking for a vacation spot that will offer you everything then this is the one. There were ten of us in our group varying in ages and we all had great time. The weather was awesome, the beaches and pools great, the food delicious, the rooms exceptionally clean and well stocked, and the staff were the friendliest people I have met in a while. In my hometown area you can go into many stores and usually find at least one staff be it waitress / sales associate with an attitude or mood that is less than helpful or friendly. I never met one staff member at the resort that wasn't helpful and smiling. Also there was a long list of off resort activities to choose from in many different price ranges and the one we choose had something for all of us. Lastly our vacation was for ten days we were never bored hated to see it end and cant wait to go back.

Room Tip: we stayed in Coba which has no water view which really doesn't matter your not in them long enou...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, 4 May 2014
Dear Sandra,

We would like to thank you for choosing us for and for sharing your kind comments about the amazing 10 days you spent at Bahia Principe Hotels & Resorts. It is a pleasure to know the opinion of our guests.

Our main aim is to fulfill our guests’ expectations. We are very proud of making you feel at home and that you were pleased with the service. We will be more than happy to transmit your greetings to the staff since this is our best reward.

We look forward to welcoming you back soon.

Best Regards from your home away from home,
Bahia Principe Hotels & Resorts, your best hotel on the Mayan Riviera
Nayma S. Amabiles
Grand Bahia Principe Coba
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Union, New Jersey, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 May 2014

This was my first time visiting Riviera Maya and I must say I am glad I chose to stay at the Bahia Principe Coba. My experience was the best I've ever had on any vacation. The staff was excellent and very attentive to any needs myself and my husband had. The scenery was breathtaking and the resort was extremely clean. I thoroughly enjoyed my stay, so much so that we purchased a timeshare. I will frequent this resort for the next 30 years!!!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Candicane214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrivilegeClub, Manager at Grand Bahia Principe Coba, responded to this review, 6 May 2014
Dear Guest,

On behalf of Bahia Principe Privilege Club we want to thank you for taking the time to write about your recent stay at Grand Bahia Principe Coba. We are sincerely thrilled to learn of your satisfaction with the resort, its services and facilities.

We happy to welcome you as a new member of the Bahia Principe Privilege Club and hope to do so many many times in the future. May your membership benefits present you with memorable vacations.

Sincere regards,

Stephany Tavarez
Customer Service
Bahia Principe Privilege Club
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NL
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 May 2014

there were 7 of us and we had a ball !!!! 6 adults and a 14 year old . there was lots to do if you wanted. great food, something for everyone. we were unsure about feeling safe, but was surprised that we felt as safe as Cuba. I don't think we would tour around as we do in Cuba by our selves , but we had a great time. would recommend this resort to anyone young or old. WE WILL BE BACK NEXT YEAR !!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 3docs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, 4 May 2014
Dear Tripadvisor user,

We are grateful for your feedback. It is delightful to read the reviews of all our guests. Thank you very much for your words of appreciation.

We are happy to read that you enjoyed the facilities and our service made your vacations a great experience. Your kind comments are the best reward we can receive.

It would be a pleasure to welcome you back soon.

Cordially,
Bahia Principe Hotels & Resorts, your best hotel on the Mayan Riviera
Nayma S. Amabiles
Grand Bahia Principe Coba
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Bahia Principe Coba

Property: Grand Bahia Principe Coba
Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#10 Top resorts Hotel in Akumal
#10 Spa Hotel in Akumal
#10 On the Beach Hotel in Akumal
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
Official Description (provided by the hotel):
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 8 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Riviera Maya, Mexico - Akumal

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