Just returned from a fabulous 2 week holiday at the grand serenis Mayan beach resort, all inclusive holiday.
The room we had was of a very good standard and wasn't the best room they had on the complex!
Could not fault the staff, from the concierge at check in (Abraham) through to our chosen pool waitress (Karen) they just couldn't do enough to make our holiday the best it could be. The choice of 3 pools was also a bonus as one of the pools is nicknamed the party pool as this is where the entertainment staff do their thing! The evening entertainment wasn't always to everyone's taste, people should remember these are Spanish entertainers attempting to sing in English.
The buffet was very good, great selection with themed nights. Anyone who said they couldn't find something to eat would be lying!
The a la carte restaurants were very good, best being French and Japanese.
The hotel also boasts a Spa, very good, a fair size of a private beach, an on site disco and a dolphinarium.
Also available at an additional cost, parasailing, jet skis, scuba diving.
The only negative is the distance from the hotel to any other tourist attraction-we decided to stay on resort!
We will definitely return!More
- Free Parking
- Breakfast included