What an amazing holiday there is not a bad thing I can say about this hotel and feel it should be shouted about! I have never filled a review in online before but feel this hotel is well worthy and for everyone to know how fantastic it is as people are always too quick to complain and not compliment.
Me and my partner went in June this year for 2 weeks for a relaxing break and loved every minute and barely left the resort as there was so much to do.
We mainly sat by the lively pool each day and loved the entertainment team especially Jamie and Mario. Playing water polo and volleyball each day was fab and we loved the swim up bar.
The 3 members of staff who made our holiday were Iver, Luis and Ibanue. They worked on our bar and couldn't do enough for us. They remembered what drinks we liked and made us surprise drinks throughout the day and kept the bar lively. Perfect service!!!
The hotel was the cleanest I have ever been in. The whole place was immaculate and the staff were constantly cleaning and maintaining high standards.
The gym and spa facilities were fabulous and we had an amazing aloe Vera treatment on the 1st week and was well looked after.
The restaurants were great and had plenty of options. I am a vegetarian and usually struggle but nothing was too much trouble. We even visited the Brazilian restaurant and I was informed I wouldn't be able to eat but Angel ensured chef made me something which was great as I was planning on eating in the buffet after my partner had experienced the Brazilian.
Our favourite was the Japanese.
The only advise I would give is that you make your meal reservations as soon as you arrive as they do book up very early on so you may miss out on certain days and slots.
The beach was gorgeous and there was plenty of sun loungers so no need to worry about reserving or getting up early.
The canoes, peddle boats and snorkels are All free to use and the jet skis very cheap.
My only gripe is only a small one but it should be noted. I was slightly disappointed to have to pay for wifi in such a luxury hotel. Have never had to pay before and it also wasn't very good in our room 2500's block. It only worked when I was near the hotel lobby which defeats the object really.
I would certainly recommend this hotel to any young couples looking for a gorgeous resort that offers top notch service and plenty to do.
We will definitely be returning :-)
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- Also Known As:
- Grand Sirenis Mayan Beach Hotel Akumal
- Grand Sirenis Mayan Beach Resort And Spa
- Grand Sirenis Mayan Beach Resort & Spa Riviera Maya, Mexico - Akumal