Our family of four recently spent two nights at Kabah Nah. We liked the solitude of the beach away from crowds. The idea of an Eco-friendly place is great;however, we would have liked to shower with enough water to rinse the shampoo out of our hair. It was also difficult to only have salt water in the shower or faucet. The bungalows were not well lighted. This made it very hard to find anything in our luggage. If you were to vacation here you would want to keep in mind that there is no fan or air conditioning in the rooms. They use solar power for their energy so that may be why you get limited light in the rooms. The power goes out about three times a day for as long as a half hour. The food was really good but we had to wait a long time for it to be ready. A crepe we ordered at 8:30 was not served to us until 10:00. The staff did not take the trash out of the bathroom which is a problem because you can't put toilet paper in the toilet. They did not change the 2 towels either. We should have had 4 towels since there were 4 of us.
During the snorkeling tour we felt that the guides (Luis and Luciana) were frustrated with our children's needs. They cut our tour short when our 11 year old daughter became seasick. The reef was about a 5 minute sailboat ride from our beach. We easily could have dropped off our daughter on the beach and returned to the reef to finish our snorkeling. Since we were his only customer for the day, he could have made a bit more effort to give the customer a sense of satisfaction. We still had to pay full price for the tour. The guides(who are associated with Kabah Na) instilled confidence in us and were pleasant to be around (until he realized we were unsatisfied with the tour). The coral reef was beautiful and we would have liked more than 30 minutes in the water to enjoy it. Luciana was great with our 6 year old son at the reef. All of the staff was nice and even fun.
- Official Description (provided by the hotel):
- Kabah-na born as the project of making dreams come true, it is peaceful, friendly, bohemian, funny, intimate and comforting. We love people and animals. We respect and value the life. Kabah-na is a good accommodation for couples, adventurers, business travelers, families (with children or not), large groups and pets. is a small touristic complex, situated in the southern part of the Quintana Roo region, in the Mexican Caribbean Sea with restaurante&BeachBar We are at the sea, we have 5 bungalows (mini classic Mayan houses) where we hope to make them happy. We want to follow a different concept. We dont want the people feel that is another number or customer, we want they feel more, we want to know them and make them feel in family and make bigger the kabah-na family. ... more less
- Also Known As:
- Kabah Na Mahahual, Mexico - Costa Maya