Made our reservation a couple days before we were to arrive. We arrived by bus from Playa Del Carmen at 1130am. We knew our room was not ready till 3pm. So we had a bite to eat and I went to the reception desk to let them know had arrived and see if we could store our belongings. Was greeting very warmly and yes we could store our things in the office. We went for a walk to see the sites. We came back just after 3. And was told our room would not be ready for 20 minutes. So we had a drink while we waited. So after 20 minutes went to get the keys and was told just another 20 minutes. We got our keys finally at 430 an hour and a half late. Was told clients left late and that is why they were so far behind in cleaning. So I asked if we too could leave late the next day.. It didn't sound very promising. They did buy us a drink. Our room had just been cleaned as the floors were still wet. Found the last tenants shampoo on the shower. Our key card also did not work. The room was nice and bed comfortable. And the ocean view was breath taking.
- Official Description (provided by the hotel):
- Enjoy the excellent standards of service and comfort in the Koox Quinto Sole Boutique Hotel, right in front of the beach in the village of Mahahual. Located at the entrance to this paradise on the Costa Maya, Koox Quinto Sole Boutique Hotel has 16 rooms luxuriously equipped with everything you need for the most pleasant of stays in Mexico. And as if that weren't enough, the hotel also has an exclusive beach club, restaurant and bar. ... more less
- Reservation Options:
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- Also Known As:
- Koox Quinto Sole Boutique Hotel Mahahual, Mexico - Costa Maya