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“Simply Amazing”

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Maya Palms Resort & Dive Center
Ranked #9 of 23 Mahahual B&B and Inns
Saint Louis
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Simply Amazing”
Reviewed 24 February 2010

We went to Maya Palms for a belated honeymoon/dive trip and the experience was so exceptional i don't know where to start. Firstly the staff Mark and Ken were exceptional Kens cooking was some of the best i have experienced in years of travel and knowledge of the local dive sites and conditions were great. Mark's hospitality was amazing and he catered to our every need even helping with special request that made this trip one that we will never forget. The facilities from the palapa to the bar, the rooms, the beach front to the garden grounds and pool are beautiful with the real feel that you can wonder anywhere throughout the grounds like it were your own. i would like to thank the staff and we are already planning another stay at Maya Palmss.

  • Stayed February 2010, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank STLCPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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118 reviews from our community

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English first
Austin, TX
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 February 2010

My husband and I took a Royal Caribbean cruise out the week between Christmas and New Years. The 2nd port was Costa Maya and neither one of us had been there. My husband researched things to do in Costa Maya and somehow stumbled across the Maya Palms Resort. He found out that we could reserve a day for only $65 a person including access to all services, all drinks, and a lobster lunch. As soon as we arrived by Taxi, Doug, the owner, met us at the extravagant gates and let us in. He walked us through the beautifully landscaped grounds and showed us the bar, the restaurant, the pool and lounge area, the hammocks, and the beach! It was the most beautiful and relaxing day of our entire cruise - by far our favorite port! There was only 1 other small group there that day and they were there to dive, so we basically had the place to ourselves. We pulled up 2 lounge chairs under the palm trees on the beach and relaxed for about 2 hours. Mark, one of the members of the excellent staff, brought us homemade chips and salsa, along with beers. After we took a walk on the beach, Catherine, Doug's wife, made us the best lobster rice lunch. It was so delicious!! We drank margaritas, layed by the pool in hammocks, and visited with the entire staff for the rest of the afternoon. We eventually made our way up the stairs of the Mayan Pyramid design and took pictures of the beautiful surroundings. At the little store inside, we purchased a very unique piece of pottery for only $20 that was handmade by a local lady. We were only there for a day, but the resort has rooms for overnight stay and Doug, Catherine, and Mark all explained that when they have guests, they will make the menu to the guest's liking. The customer service was excellent, the grounds were beautiful, and the beach was so relaxing! We reccommend this place to anyone stay a day, a week or a month in Costa Maya.

  • Stayed January 2010, travelled as a couple
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Helpful?
1 Thank aprilacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis, Missouri
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 November 2009

We spent a delightful scuba diving vacation at Maya Palms Resort from October 14-19. The resort is approximately a 4.5 hour drive from the Cancun Airport. The Mexican highways and roads to Maya Palms were in good condition and we had no problems driving to the resort.

The resort is very secluded and we were the only guests for 3 of the 5 nights that we stayed at Maya Palms. We arrived at nightfall and the last 30 minutes of the drive we did not pass another car. We were greeted by the resident dogs, Barney and Nemo and the caretakers of the resort Ken and Mark. Ken was our divemaster and chef while Mark was our server. Both Ken and Mark did an exceptional job serving us. We were spoiled by the service of Ken and Mark.

The food was outstanding with lots of fresh fruit and vegetables. For main courses we enjoyed Cuban beef, Caribbean tilapia, and roasted pork loin with a freshly prepared desert every evening.

We stayed in a 2 unit casita next to the Palapa (thatched roof covered deck). Everything was within convenient walking distance. The tile floored rooms were clean and spacious with a large countertop for laying out your things. There were lots of spaces for storing clothes and dive gear and the beds had good reading lamps. Power was provided for the resort by their own generators that operated daily from 6:00 pm to 6:00 am. The rooms had air conditioners that were used at night and by opening the screened windows the rooms were comfortable during the day. The resort also produces its own water by reverse-osmosis and there were no concerns about drinkability. There were no televisions, radios, or phones in the rooms. Fresh cut flowers were put in the room daily.

The landscaping and grounds were beautiful with a sandy beach directly in front of the resort. Numerous construction projects (masonry work and light fixtures to be installed) were still going while we were at the resort. Evidently the resort is still recovering from the hurricane several years ago and the owners are using this as an opportunity not only to rebuild, but to make the resort better. It appears that most of the resort’s business is from day users from the cruise ships that dock at Majahual.

The diving was nice, but the fish life was not as abundant as we expected. We did have a dolphin encounter in open water which was a highlight of the diving. The dive boat was a small boat that could handle 6-8 people including a 2 member crew. Water entry was by falling backward off the side of the boat. There were little to no currents and the boat followed us to pick us up at the end of the dive.

We look forward to our next trip to Maya Palms and getting to experience the resort when all of the construction improvements are completed.

  • Stayed October 2009, travelled as a couple
    • Value
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Helpful?
1 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crestview
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 October 2009

My husband and I went to Maya Palms in July for a week long scuba diving trip. We could not have picked a better place! We went there two years ago for a cruise excursion and fell in love with the MP.
Each day consisted of beautiful weather and amazing hospitality. The day usually started with a delicious breakfast that included local fruits, served underneath the palapa bar overlooking the pristine water. Our friends Barney and Nemo ( the resident canines) were always there for companionship.
After our breakfasts, the dive boat would be ready for our departure to one of the most beautiful reefs in the world, 300 yds offshore. The diving was absolutely spectacular! Visibility was 60 to 100+, sometimes more. The reef did not look nearly as “tired” as it does in Cozumel. We saw loggerheads, squid, eagle rays, barracuda, massive spiny lobsters, and just about every tropical fish you can imagine.
Now for the service! Everyday during our dives our room was cleaned, beds made, and fresh exotic flowers from the grounds were cut and placed in the room. The staff of the resort made us feel as if we were the only guests. When needed, they were always readily available; truthfully, you can have that at any resort. What separates MP from the others is the feeling of family. These guys always made us feel at home. Mark and Ken were the total package: friendship, professional, knowledgeable, and most importantly fun!
In summary, I’m really not eloquent or articulate enough to express the beauty and adventure we experienced on this vacation. I truly think that you can’t put this kind of experience into words. We can’t wait to go back!

  • Stayed July 2009, travelled as a couple
    • Value
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Helpful?
3 Thank beachbum3091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 23 July 2009

Wow, this was a great find for a day in port in Costa Maya! Excellent facilties, picturesque beach, pretty good snorkeling, beach volleyball court, good food, pool...and great service from Doug and Kathy, who run the place. We had 30 of us who were on a cruise together, and all decided to spend the day here. You will need a reservation, but it's well worth it. We pretty much had the place to ourselves! Our only regret was that we couldn't have more time to enjoy the resort. Before we knew it, it was time to take a taxi back to the ship. Doug helps you with taxis and making sure you leave at the right time as well. We highly recommend Maya Palms Resort to anyone who is on a cruise and has a stop in Costa Maya.

  • Stayed April 2009
    • Value
    • Location
    • Cleanliness
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Helpful?
2 Thank GRtraveler26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
massachusetts
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 April 2009

four of us went on a cruise, our last port call was Costa Maya. We went on trip advisor and saw a place called Maya Palms Resort and Dive Center. We are not divers. All middle aged women. We called and made a reservation for just the day. We took a cab($20.00) They wanted $10.00 a piece, but we said no. It was a 20 minute drive to the resort. It was so relaxing, we sat on the beach for about 2-3 hours and then the best, was going through the beautiful gardens. Palm Trees, orchids, elephant ears, lemon trees, lemon grass, the most beautiful gardens. I Would recommend going there just to sit on the beach and relax.

  • Stayed March 2009, travelled with friends
    • Value
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Helpful?
3 Thank dottie524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 April 2009

Maya Palms is a sleepy little resort that really spoiled us during our week long dive trip. We arrived at the resort at 7pm after a 4.5 hour van drive from Cancun airport, so we really didn't know what to expect. Our first view was the big Iron Mayan gates and we were warmly greeted immediately by the staff. After an evening snack and a Bahama Mama beverage, we all went to our beachfront rooms- which were just the right size. Ammenities expected based on other prior warm water diving trips execeded our expectations and we found very nice surprizes: A/C, fresh flowers from the beautiful garden walk, drinkable tap water and great hot showers.
Mornings on the thatched palapa deck greeted us with a terrific ocean view and a wonderful bountiful breakfast, while at our sides were loyal Barney and Nemo, our ever- attentive watch dogs for the private beach. The beautiful gardens had recently been refurbished after Cat 5 Dean and were very lush with many colorful flowers. In fact, the entire Maya area is being rebuilt after the hurricane and looked great considering the area devastation - but we came to DIVE... so we headed for our adventure to explore the reef! Ken, Mark, and Chikon the divemaster got us set up with additional gear fron the well-furbished shop with weights and nicely- topped-off tanks.

We were briefed and in the water by mid- morning after a mere 10 minute boat ride on reefs that were lush, healthy and teeming with lobsters, turtles and many juvenile fish. Reefs on both the North and South end were composed of many swim-thru's and sand chutes. Due to recent windy weather, vis was 30+ feet but really not a problem. Our week was windy too,but we really only missed 1 1/2 days of diving. We all thought we could have handled the wind and waves based on our many Atlantic ocean dives, but the harbor master would not let the local boats to take us out. This is one area Maya could improve upon when they have their own boats back in operation. However, even with the missed opportunity the reefs provided everyone with great stories of sharks and turtles and baracuda and lobsters and sponges and corals. Seemed like the North reefs had all the juviniles and the South reefs had the bigger fish.

Cathy and Ruge provided us with terrific meals. After the sound of the dinner bell, a relaxing and leisurely breakfast around 8:30am on the palapa deck always started with a presentation of fresh tropic fruit crafted in the shape of fish or turtles, followed by Ken's specials such as Mexican rachero tortillas, omelettes, or eggs benedict . Lunch between dives was lite and tasty. Mulit-course dinners were outstanding and different every night, with a unique entree daily presentation served to each diner by the staff, with gourmet desserts to top off the meal. Dinner was always served sit-down style in the more formal screened indoor setting, by the new bar. Meals were prepared custom spicy for each of our group, and always very tasty - even salmon w/ special hollondaise sauce was consumed in delight by non-fish lovers!

The entire Maya team made us feel part of their family and our non-divers really enjoy the peacefulness, the beauty and of course, the food. The staff really bent over backwards to accomodate us and make Maya our home, including helping to plan a surprize 'milestone' birthday party for one diver complete w/ a Mayan pyramid cake with iced mint chocolate drinks, and to set up a broadcast of the championship basketball games via satellite and internet just for the birthday boy!
Morning walks along the private beach were incredible with a front row view of beautiful sunrises, and sunset from the pool viewed thru the palms. Oh... Nemo and Barney always entertained us with their digging- for -crabs- skills. The beachfront was raked every day and we always had lounge chairs and umbrellas for catching up on our favorite reading material when not diving or dozing, and of course, daily frozen tropical Bahama Mama beverages before dinner each nite! They even arranged for a guest with another family staying at the resort to dine in her room several times.

The area has other things to do, such as shopping trips to picturesque fishing village Majahual on the three days a week when the cruise ships are in port, about a 15 minute drive. Other sites to see take a bit of driving (two hours or so) such as the Free zone near the Belize border, or Chetumal or Tulum ruins or Bacalar fort , with lunches in quaint and clean local restaurants. It depends on how adventureous you what to be. Roads were in great condition with reflectors down the middle for nite driving, and there were no issues w/ military checkpoints - we were waved straight thru.
If we had to register a disapointment, it would be not diving on some of the windy days. Maya is working on their own fleet, which would take part of the decision out of the harbor master's hands, who closed the port to small craft due to high winds. Of course, this also depends on your diving skill level as well for ingress and egress from the boat . And, like most other tropical jungle venues, bring some good bug spray. The no-see-ems can be pests at night.

If you come to Maya Palms- and we recommend you do, then you'll also love being spoiled during your relaxing, peaceful stay on the private beach or on big sparkling wavey crystal tiled lounge chairs at the pool under the palms, in-between exciting dives to explore marine life in the many chutes and swin thrus and surprize chimneys - all right outside the cresting waves at breakers just yards offshore.

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Microfinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maya Palms Resort & Dive Center

Property: Maya Palms Resort & Dive Center
Address: 10 km Carr, Mahahual-Xcalak, Mahahual 97770, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Costa Maya > Mahahual
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 23 B&Bs / Inns in Mahahual
Price Range (Based on Average Rates): £
Number of rooms: 19
Official Description (provided by the hotel):
Secluded seaside resort 15 minutes south of Mahahual. Modeled on architecture of Mayan ruins. Air-conditioned seaside cottages, reverse osmosis water, hot showers, comfortable double beds, quality linens, internet access, freshwater pool, palapas all set within botanical gardens. 4 story pyramid bar, restaurant, and observatory with spectacular views of Caribbean. PADI Dive Center. World-class Scuba and snorkeling a 5 minute boat ride to the reef. Swimming, kayaking, fishing. Very private resort, within a gated walled compound. We have a three-night minimum stay requirement. ... more   less 
Also Known As:
Maya Palms Resort And Dive Center
Maya Palms Resort & Dive Hotel Mahahual
Maya Palms Resort & Dive Center Mahahual, Mexico - Costa Maya

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