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Hotel Reef Yucatan - All Inclusive & Convention Center
Ranked #1 of 1 Hotels in Telchac Puerto
Hermosillo, Mexico
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Omg is this bad!”
Reviewed 11 August 2011

I don't even know where to start...
The mosquito capital of the world is here...
The rooms are ugly and dirty
All inclusive, you bet! Want water? There's a station outside... Oh you want bottled water? Sorry that you have to buy...
Service is good though
This would be an OK 69.99 hotel, but come on! Five stars... Not even close

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank CarlosBonC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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250 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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  • German first
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English first
Gainesville, Florida
Level 6 Contributor
90 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 5 July 2011

I love this hotel. It is right on the beach, with its white sand. The lunch room has a palapa roof, and the food is good. The pool is beautiful, with a bridge. The lounge chairs under the palm trees are inviting. The rooms have the feel of a Spanish villa mixed with native Mayan wall decorations in the lobby. High ceilings and tile floors make the rooms cool. As I recall, there are no other hotels on either side of the Reef Hotel. You know it is good because cruise boat passengers docked in Progresso have day passes to the hotel. The Reef Hotel is a short distance from Progresso's fish restaurants and canoe trips on the estuary. A little further away is the pretty Mayan pyramid complex of Tzibilchaltun, and a little farther on is the 400-year-old capitol city of Yucatan--Merida, with its cathedral and lovely old plantation owners' mansions along the Paseo Montejo. There is also a huge shopping mall just before you get into Merida. Other wonderful places around Merida are the restored haciendas of the jute plantation owners. You can overnight in some of them, and they have good food available. On the way to Chichen Itza, there is a deep cenote with a wonderful restaurant on its rim. By the way, the beach at Progresso includes the site of the asteroid strike that changed geological history--Chixsalub.

Room Tip: Of course, a room on the beach side is the best.
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  • Stayed August 2010, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank SandraD7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merida, Yucatan
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 January 2010

To start, I did not stay at this hotel. I visited it to see if I wanted to stay.

Lacking a standard definition, and an adequate advertising budget, anyone can claim a million star rating on a chicken coop. I go this quote from some website after I checked to see what a five star rating on a hotel really means.

Carnaval in Merida runs from Feb 10 to Feb 17, 2010 and I hate it. The street barriers, the noise, the beer stands and the crowds make this the most unpleasant time in Merida for me SO I want to go elsewhere for this time.

I have gone to several beach towns nearby and have not found anything that appeals. Yesterday, I went to the Reef Yucatan http://www.reefyucatan.com/index_ing.php in Telchac Puerto, a small fishing town about 40 miles from Merida.

Their ads and their website promised a wonderful experience. I took the bus to Telchac Puerto, then a moto-taxi to the hotel (50 pesos about $4 US). AS we turned into the Hotel Area, the beach scene was beautiful. The Hotel Zone consisted in one hotel: the Reef Yucatan.

The entry was incredible – a huge palapa (straw) roof about one hundred feet high surrounded by beautifully landscaped gardens. The beach and ocean in the background added to the ambience.

The dining room was lovely – light, airy and with a nice e buffet.

Then I toured the place and learned:

1. The gym was not available for the weekend. Maybe this did not matter since I was not staying this weekend but…

2. The hot tub did not exist. When I mentioned that I had seen it in the website, they told me it was not in service. They did not mention WHEN it would be in service.

3. The website mentioned nightly entertainment and the clerk confirmed this but did not tell me what the entertainment was for the next few days. The theater appeared to be unused for a long time.

4. There were neither refrigerators nor coffee makers in the rooms.



I thanked the clerk and asked about a taxi back to Telchac Puerto. He quoted me a rice of 200 pesos (about $16 US). After I declined this, he finally told me I could use the employees´ bus back if I waited two hours!



All this in a five star hotel with a price of $100 US per day!

I think not!

Lacking a standard definition, and an adequate advertising budget, anyone can claim a million star rating on a chicken coop.

  • Stayed January 2010, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank salsunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 January 2010

There is beach outside... :) Very nice hotel with nice employees... :)

Stayed July 2009, travelled with friends
Helpful?
3 Thank Amangeldi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 21 February 2009

My stay at Yucatan was great!
Service:The bellhop brought our luggage straight to the suite. The maid did not arrive on time.We were out until 8 pm.and the maid had just arrived.She quickly apologized and changed the sheets on time.Cleanliness:Dirt,sand,and the occasional spider.Plus,a wasp hive and a bee hive were right outside our suite.Location:Great is all I can say.Value:Great!It only cost $600 because we had half the Airmiles needed for the trip.The Lobby:A guest Spanish-cursed us but apologized.Rooms:Loud music from next door,and fear of bedbugs.Although we slept with long pants and long-sleeved tops whose sleeves/legholes had masking tape put on them to hide any skin,it was fine.Although I recommend washing everything thorougly after arrival (including the luggage.)

  • Stayed December 2006, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Level 5 Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 9 December 2008

We heard about this place from another couple we met on our recent trip to the Yucatan and also saw an add for it in the Yucatan Today magazine. We missed the beach when we were in Merida so thought we'd do a day trip up to the coast and check the place out. To get there is pretty easy, head north from Merida into Progresso, then head due east along the coastline until you see the sign for the resort. It's maybe 1 to 1:15hrs from Merida. They are an all-inclusive resort and offer daily and overnight specials. We stayed there for the night since they had a pretty good deal. Basically, for 995 pesos/pp (~$75US pp), you had a room on the beach, all inclusive. The real value was that if you get there around lunch time 1pm, lunch and dinner that day are provided, and so is breakfast and lunch the next day.

The resort is small compared to riviera maya standards, and very quiet. so come here if you plan to relax and not party. The beach is nice, very calm and shallow water. you can rent jet skis for 350pesos/30mins (cheap compared other places) and use their kayaks for free. The drinks are good, made by friendly bartenders who offer to fill your glass the moment it is empty. We were the only 'gringos' there, the few other people staying all looked to be locals. The also host conventions and company outings, we got a laugh watching a company team building event being held there. laughed more later that night when they all sang kareoke :)

The pool area is nice, once again small in comparison to other resorts. we enjoyed our time there, nice to check out the atlantic coast of the peninsula, and interact with the locals. There;s a lot to see nearby as well. There are some mayan ruins a couple miles away, plus bigger ones just north of Merida. The countryside is very different as well, think marsh and wetlands. Lots of bird life. Stop at Motul on the way back to Merida if you can and take a carriage ride to their cenote, nice swim.

Oh, and there is a spa onsite at the resort. They offered reasonably priced treatments including a 800peso couples massage for 50mins, which also added to our relaxed frame of mind :)

  • Liked — Value, location, facilities
  • Disliked — Rooms are a little plain
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank KGE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 August 2008

We spent the day at this hotel while our cruise ship was in port. The hotel is beautiful and clean - just like website shows. We took our own taxi to the resort, so we got their about 2 hours before the cruise ship trips. We also got to stay as long as we wanted, instead of the usual 2 hours. The drinks were fabulous. We rented a wave runner for a n hour for $100 and had fun jetting across the water. Snorkeling is not that great because water is cloudy because of sandy bottom. Pool was clean and cool. Played pool volleyball and lounged al day. Waiter was coming by every time our dink got half way empty. Food was so so outside - never tried the restaurant inside. Locker room was clean. Overall - the best place we saw to go in Progreso.

  • Stayed August 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank TJTALLEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Reef Yucatan - All Inclusive & Convention Center

Property: Hotel Reef Yucatan - All Inclusive & Convention Center
Address: Carretera Progreso - Telchac Puerto Km 32, Telchac Puerto 97407, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Telchac Puerto
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Telchac Puerto
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Reef Yucatan - All Inclusive & Convention Center 3.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hotel Reef Yucatan - All Inclusive And Convention Center
Hotel Reef Yucatan - All Inclusive Telchac Puerto
Reef Hotel Yucatan Beach
Hotel Reef Yucatan - All Inclusive & Convention Center Telchac Puerto, Mexico

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