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“Relaxing”

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Hotel Hacienda Uxmal Plantation & Museum
Ranked #1 of 3 Hotels in Uxmal
Certificate of Excellence
Hertfordshire
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Relaxing”
Reviewed 7 April 2014

Stayed here for four nights as part of Thomson Yucatan Tour. The hotel is very near the Uxmal site. The rooms had an old fashioned charm and were very clean. The hotel staff were very helpful especially William the head waiter The last night they had a seafood platter for dinner which neither my husband or I liked so he did us a fabulous steak instead. Although this hotel is out of the way it was very peaceful. It retained the feel of the old Spanish Hacienda that it once was. The grounds and pool area were nice and we had a drink at the bar every night before dinner. Treated so well that it was a shame to leave and move on to the beach.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Kiwifudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review, 8 April 2014
I have mixed feelings about your review. On the one hand, the hotel is not really "out of the way", but located across the street from the Temples at the archeological site of Uxmal. The very reason for it's existence ! You refer to the "old days" with some nostalgia... well, the plantation has never in our 342 year history, been busier, more beautiful and more productive... and the present building of the hotel has not been better since it was built in 1952. Trust me, I have been involved in it since birth, before it was built. The Hacienda has been in our family since 1673.
My apologies for being so "direct and to the point'; I feel it is important for those reading your review to get another perspective. As you mention, our service is very personal. Our collaborators give their best, to the point of serving you a steak because you did not enjoy the fish, among other gestures.

Thanks for your visit. May you always enjoy safe travels!
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Traveller tips help you choose the right room.   Room tips (89)
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London, United Kingdom
Level Contributor
76 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 3 April 2014

A delightful hotel just outside the archaeological site. Spacious rooms and bathrooms
and very friendly and helpful staff. We had an excellent supper and breakfast by the pool.
Interesting photo gallery of people who have visited Uxmal. Highly recommended if
you are visiting Uxmal.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank footlooseski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review, 4 April 2014
Thank you for visiting with us at the Hacienda and for your DELIGHTFUL comments !

We all wish you a pleasant journey on your return home and look forward to welcoming you again in the future. Until then, may you enjoy safe and happy travels!
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Bradford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 April 2014

when you are doing the mayan trail, its location is the key for getting to other sites. Its a 1920's Hacienda so great retro rooms.The queen stayed here once plus a host of other celebities. They reall did us proud on the food eggs rancheros I'd recommend for breakfast. Also go for a stroll into the grounds and see the forest for real. Then have a cocktail before dinner. We loved it, spacious relaxed, old world a nice change from modern hotels.

Room Tip: pick the old hacienda part
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank bondy46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review, 3 April 2014
Thanks for you visit and your good comments!
We look forward to having the honor of being your hosts again.
Until then, may you enjoy safe and happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2014

We stayed here for 3 nights in March 2014. The facilities were clean and was kept fairly modern while retaining that old hacienda feel to it. Julio, who was running the front desk, was VERY helpful and went out of his way when it came to our room, giving advice on the local area and attractions, and even when we had issues with our camera. Very close to Uxmal and the main sights on the Puuc Route. Buffet dinner was pretty good, but if you have a car and want to experience some local culture and food (pretty decent and great prices) drive north about 20 minutes to the town of Muna. Muna also has the closest Pemex station if you need gas anyways so check it out.

I'd give Hacienda Uxmal an excellent rating. However, the wifi was very spotty even in the common areas and there were no in room coffee makers available even though that was what was advertised. Little issues, but if we ever go back to that area again we would have no problem staying there.

  • Stayed March 2014, travelled with family
    • Value
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Helpful?
1 Thank Traveller163165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review, 31 March 2014
Thanks for visiting Uxmal and our Hacienda, as well as for your nice comments.
We look forward to being of service to you in the future.

Until then, may you enjoy safe and happy travels!
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Falkirk, Scotland,UK
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 March 2014

We stayed at this hotel as part of the Thomson Yucatan Explorer tour and we really did get VIP Treatment.

The rooms are clean and the maid had made lovely towel animals for us. The rooms in themselves are spacious although nothing special. The hotel pool is lovely for a swim and there is a bar area near by for drinks.

What made this hotel really special was the welcome we received and the food. We had William looking after us and he made sure we didn't eat the same thing twice going out of his way to ensure that the al a carte menu suited us and that there were special meals for us at lunchtimes to make sure we tried as much of the local food as we can, everything we ate here was really tasty. For breakfast in the morning we also had the choice of buffet, Al a carte or a mix of the two. On our final night he arranged a special meal for us all by the poolside and brought out the chef to meet us.

  • Stayed March 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElaineDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review, 30 March 2014
Thank you for visiting our Hacienda and for such a nice account of your experience with us.
We will forward to your return. Until then, may you always enjoy safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stanton, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2014

We stayed five nights at Hacienda Uxmal the last week of Feb. 2014. Original Uxmal hotel with a long and interesting history, including many celebrity guests. Well maintained, excellent staff..
Best food menu of our two week stay in Mexico. Standard buffet food also well above average.
Within easy walking distance to entrance to the Ruins. After the first two days we were treated
"like part of the family". Will definitely try to return on our next trip to Mexico.
/Mike

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
1 Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review, 18 March 2014
The Hacienda Uxmal has been in our family for three and a half centuries... So making you feel like part of the family is a natural to all of us. Mi casa es su casa.

Thanks for your visit and for the wonderful comments you have shared with the world's traveling community. We are all grateful.

We look forward to welcoming your family on your next visit to Mexico. Until then, may you enjoy safe and happy travels!
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Royal Palm Beach, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 March 2014

Under a lush fertile canopy we relax in the woodlands of Yucatan's Puuc County, where intricately carved grandiose palaces play hide go seek among the tree tops. On this sultry Yucatan afternoon we've made our base here for the next five glorious days. Build in the 1950s near the grounds of the former historic hacienda, the Hotel Hacienda Uxmal has been meticulously maintained for the past 50+ years by the Fernando E. Barbachano family whose forefathers purchased 45,000 acres of land in 1673 from the Maya descendants of Totolxiuh, rulers of Uxmal and the Spanish Crown. Today, much of the original land is privately owned by the descendants of the workers of the old plantation.

Surrounded by rolling meadows, this tucked away gem --a blend of Yucatan style architecture influenced by Spanish colonial panache, means being pampered body, mind and soul. We are surrounded by brightly colored Koi-stocked lily ponds with cooling turquoise swimming pools bordered by stone-carved relics nearby, witness to a by-gone era. Mornings, serenaded by birdsong -- woodpeckers, doves, quail, turquoise-browed motmots, orioles, chachalacas, white-fronted parrots, we are captivated by a myriad of scents and sounds of Yucatan. Nights are showered in starlight through a glassed-in bathroom ceiling--private viewing of the celestial show. With a blend of modern convenience (Wi FI, Jacuzzi, Air-conditioning, Sat TV, and mini-bar), interspersed with high Spanish architecture--soaring ceilings, hardwood furnishings, are Mayan art, pottery and colorful native weavings. Sculptured-stained-glass windows emit rainbows everywhere. And we smile. Relaxing in this rare visage of yesteryear where, world leaders and European royalty have graced these halls for more then 50+ years; Queen Elizabeth, Princess Grace and Prince Rainier of Monaco, and Jacqueline Kennedy are among the notable. Our spacious room, "The Indira Gandhi", hosted the former Prime Minister of India. Here too are photo galleries honoring the many intrepid explorers and archaeologists whose legacy preserved the nearby temples sites of Uxmal, Labna and Sayil.

We opt for a day outing seeking the resident concierge an indispensible young man eager to share his knowledge, Edgar arranges a private car to ferry us along quiet, well-paved roads to nearby ruins and temples tucked in-between the small villages of Ticul, Muna, and Santa Elena, home to our hacienda staff. We admired the local women, many of whom are dressed in huipiles-- beautiful white cotton blouses and dresses, embroidered in brightly colored cross-stitch designs, typical dress of our Yucatecan staff, who greet us daily with miles and miles of smiles.

Our ever so personable dining-room manager, William, always in good cheer, arranges a private dining experience in the ancient style of "Pib" --a tradition of earth cooking. Secreted away to a tiny palapa (jungle hut), we are encouraged to assist the Mayan chef in creating a traditional cuisine wrapped in giant bananas leaves before it is buried in a hot fire-pit within the earth. In under an hour "Pollo Pabil" emerges to our utter delight. This traditional dish of roasted chicken marinated with exotic flavors --sour orange, red onion, and achiote, is served with freshly made tortillas. A hit! A new Eco Cacao museum is within walking distance of the hacienda and is not to be missed; we bring home delicious freshly ground cocoa. A short walk across the street takes us to The Lodge, the newer resort property owned by the same family, conveniently adjacent to the Uxmal temple site.

Our visit was planned in order to arrive by mid-afternoon at the Hotel Hacienda Uxmal in order to relax, sit by the pool, stroll the grounds and most importantly, first enter the ruins for the not to be missed "Light and Sound Show". An extraordinary hour-long spectacle hosted under the stars, complete with symphonic orchestration, the temple walls are magnificently showcased in brilliantly colored light, an array highlighting poignant carvings and Mayan design. Our entrance ticket allowed re-entry the next day with the ability to come and go as we pleased. The next morning we arrived early before the tourist buses, and scurried about the entire site identifying the many features sighted from the previous night now magnificently displayed in full daylight. Opting for an afternoon siesta to escape the heat of the day, we had a swim and ate a late lunch, before returning to the site just before closing for more photos. In this easy relaxed manner we enjoying the best that the site had to offer. On our last night at the hacienda, we returned yet again to view the Light and Sound show. This time renting earphones to follow the program in English, or any other language of choice.

During our 5-day visit to Uxmal we never once felt hurried, crowded or in search of privacy. Quite the contrary. We had plenty of privacy even with the arrival of small tour groups, mostly French. We enjoyed the solitude of the lavish sprawling grounds at the Hacienda, and enjoyed meeting people from different cultures who shared our love for Mayan culture, cuisine, and the ancient wondrous temple sites. And like so many other traveler to the area, we've vowed to return one day very soon.

UXMAL a World Heritage site was inhabited as far back as 800 BC - nearly 1,000 years before the city was built from the 7th through the 12th centuries AD, around 700AD. With origins more than 2500 years old, the Mayan site of Uxmal ('oosh-mahl', meaning "thrice-built") is considered one of the most complex and beautiful expressions of Puuc architecture. As part of the "Puuc route" of Mayan sites along with nearby Sayil, Kabah, Xlapak, and Labna, the stunning 120' high Pyramid of the Magician is one of the site's most captivating features. Unique among Mayan structures due to its rounded sides, height, and sharp vertical rise, local legend recalls a magical dwarf who hatched from an egg to became king, and forever more associated with the Pyramid. The Governor's Palace, with detailed murals and elongated, graceful sculptures, is an imposing three-level structure with a 300-foot-long mosaic façade built in the 9th and 10th Centuries. Chaac, the rain god, features prominently in the many carvings, beautifully illuminated during the Light and Sound show. A tribute to the importance of water for the ancient peoples of the region.

The name Uxmal, means “thrice built” or “three harvests”, a reference to the complexity of this city from which the Pucc architectural style spread. As one of the major archaeological sites of Mayan Classical culture it is linked to nearby Kabah through an 18 km long sacbé providing a perfect setting for some of the most magnificent pyramids, buildings and temples. Sensing this history as you walk the rich green fertile land and gaze at the stunning architecture be sure to wear comfortable shoes and light cotton breathable clothing. Sunscreen, hat, and insect repellant are a must. Be sure to stay hydrated, and don't forget your camera. Plan to spend two or more days visiting Uxmal and the nearby Mayan temple sites of the Puuc region.

We visited in early February, 2014.

Room Tip: Ask for a suite with spacious SPA bath, under a starry night sky through the glassed-in ceiling.
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
5 Thank kaysuzan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review, 17 March 2014
I am breathless.... Yours is the most through, comprehensive and well documented writing on Uxmal
and the Hacienda I have ever read from our guests.

It is also an invigorating account of the efforts of past and present generations of family members and collaborators. I want to personally thank you and will be honored to greet you at the Hacienda on your next visit. I am leaving in a few hours to attend a tourism reunion in Europe; Upon my return, early in April, I will attempt to contact you. Muchas Gracias. Fernando E. Barbachano
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Additional Information about Hotel Hacienda Uxmal Plantation & Museum

Property: Hotel Hacienda Uxmal Plantation & Museum
Address: In the heart of the archaeological park of Uxmal, Uxmal 97840, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Yucatan > Uxmal
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Uxmal
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Hacienda Uxmal Plantation & Museum 3.5*
Number of rooms: 82
Official Description (provided by the hotel):
In the heart of Uxmal, Hotel Hacienda Uxmal Plantation & Museum is the world's first hotel hacienda. Completely remodeled in 2002, and constantly up-dated,rooms overlook a central pool surrounded by beautiful tropical gardens and graceful palm trees, set in a working plantation with many kilometers of forest trails for walking, jogging, horseback and bicycle riding. All rooms have a terrace or a balcony. This delightful resort of contemporary colonial architecture is a favorite of royalty, world personalities and heads of state. The new Chocolate Museum neighbors our extensive gardens. Our location is ideal as a base from which to visit Yucatan's major attractions. Less than i hour driving time from Merida & only 40 minutes from Merida International Airport. Please contact us for transportation options & information. We have a money back guarantee that we are the best resort in the Uxmal area, Kindly contact us. ... more   less 
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Also Known As:
Hacienda Hotel Uxmal
Uxmal Hacienda Hotel
Hacienda Uxmal

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