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“Great Staff”

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Hotel Uxmal Resort Maya
Ranked #3 of 3 Hotels in Uxmal
Certificate of Excellence
Duluth, Georgia
Level 6 Contributor
150 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Great Staff”
Reviewed 13 September 2013

Very nice hotel, The staff was great, my room was large and clean.
Uxmal ruins just about a mile away, the hotel provides drop off
and pick up from the ruins for a very reasonable price. The beer
was cold and the food ok.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ixtlan06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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377 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
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Cambridge, Canada
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 September 2013

My friends and I went in for lunch . It was a hub of activity only because there was a conference being held there for the weekend........ no other tourists.
We were asked if we would like the buffet at 175 pesos... we checked out the food surrounded by around 100 of the people from the conference, but it did not look appetizing so we hopped for the menu instead. But the waiter returned and said we could have the buffet for 145 pesos. But we still declined.The food was medicore in my view. My friends said there dishes of cerviche and pasta alfredo was O K . I had brocheta de pollo. It was O K until I got to the last bite of chicken and it was bad meat! The vegetables had a kind of lemony taste but I am sure lemon was not added , this told me the veggies were not as fresh as they could have been. As I mentioned we did not stay there but for me there was no ambiance , stark and clinical.No pleasantries were passed by the waiter, yes I do understand that they were busy but the waiter was not really that attentive, no buenas tardes or Hola!Would I go there again.... no I dont think so.

  • Stayed September 2013, travelled with friends
    • Value
    • Service
Helpful?
Thank pickMerida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denver colorado
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 April 2013

We just spent a night at this hotel while visiting the Yucatan and the ruins at Uxmal. Very nice for the price. Still in the finishing stages of a major remodel but only missing some furnishings, such as deck chairs etc. We were put on the first floor and like a couple of Cinderellas looked at two other rooms until we settled on the third floor with a fantastic view of the ruins and surrounding countryside. Margarita was working reception at the time and was incredibly patient and helpfull. The room was spacious and clean. Ask for deck chairs and you will get them. There is no elevator but that was not a problem for us. Breakfast was reasonabley priced, tasted good and was filling. We booked through Despregar for the first time and everything worked fine. Once they finish furnishing the common areas the place will be extremely comfortable and a great value.

Room Tip: Get a room in the center of the building at least two floors up for the views. For some reason we di...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jeffdupey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mesilla nm
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 March 2013

This is a good choice for visiting Uxmal. We found the room to be clean and comfortable with a more than adequate bathroom/shower. There is a good view of the ruins which are about 1 km away and are lit at night. Check-in and check-out were efficient. The staff/management was pleasant and helpful. Unlike a previous reviewer,we thought the food service and waiters were fine - putting up with our limited Spanish and giving us a detailed description of the menu.

Uxmal should be high on your list if you are interested in Mayan ruins. Fewer people/vendors and you can still climb the "castillo" if you are so inclined.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nmsenora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cancun, Mexico
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 March 2013 via mobile

The first impression you get is the nice lobby. All in white and giving you a sense of freshness. The people at the reception are relatively friendly, just a little above average but they are effective.
If you lose the key they charge you 50 pesos (about 4 USD), which makes the hotel look really cheap.
Rooms were OK. Bed is comfortable and there are just enough amenities in the bathroom.
The pool area is nice, but it could have more places to sit or lie down.
Food service is pretty mediocre. Neither the cooks nor the waiters had the attention to smile back after I greeted them happily.
It is really close to Uxmal, which is a magical place to visit.
This hotel is a good deal if you don't want to spend too much money but stay in a decent place.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joakirrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Uxmal Resort Maya

Property: Hotel Uxmal Resort Maya
Address: Carretera Merida-Campeche Km 78, Uxmal 97890, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Uxmal
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Uxmal
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Uxmal Resort Maya 3*
Number of rooms: 82
Official Description (provided by the hotel):
Uxmal Resort Maya, the ideal place to stay in one of the most important Mayan cities: Uxmal. It is located 78 km west of the city of Merida, Yucatan, where you can admire the natural beauty and archaeological place in an atmosphere of comfort.The hotel has 82 rooms, all equipped to provide maximum comfort during your visit and with a unique view of “The Mayan City” UXMAL. ... more   less 
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