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“Easy hotel, sweet service”

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El Meson del Marques
Ranked #6 of 15 Hotels in Valladolid
Certificate of Excellence
Reviewed 7 March 2014

The hotel is more utilitarian than I usually like. But the service is so good, the layout so well done, and the restaurant so beautiful that I didn't mind. And the location is right on the main plaza so it's convenient to everything. Valladolid is an undiscovered treasure and this is a pretty good place to launch an exploration.

Stayed: March 2014, travelled with friends
Thank jolineg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded 9 March 2014

Hello,

Thank you very much for your comment, we are committed to customer service. We hope you enjoyed your holiday.

Best Regards,

- Rodrigo Escalante

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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373 - 379 of 1,415 reviews

Reviewed 5 March 2014

We found checking in a little confusing as the reception is out the back and we couldn't see any signs, although when asked the restaurant staff immediately showed us the way. The hotel is built in an old style with a comfortable but small pool area, and a picturesque courtyard that holds the restaurant. It is a really good location within Valladolid.
The food was nice although it was a little frustrating that we couldn't charge room service to the room as we were having trouble getting cash from the atms.

  • Stayed: February 2014, travelled as a couple
    • Value
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Thank Gemma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded 10 March 2014

Hello,

Thanks for writing your review on Tripadvisor and for choosing the Hotel El Meson del Marques.

We are pleased to give our best service to all our guests, people who want to leave their details at the reception and decide to have open voucher can sign the accounts and pay at check out.

We hope you have had a nice holiday in Mexico.

Best Regards,

- Rodrigo Escalante

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

We loved staying at this old style elegant hotel. Maybe the rooms were not that modern, at least not the ones in the part of the building we stayed in, but the whole complex made up for it in more ways than one.
The back-facing yard is secure, provides parking in the middle of town, it's quiet at night in most of the units since the face into the back of the courtyard.
The on-site restaurant provides plenty of breakfast and dinner options at reasonable prices and good quality.
Perfect location to explore the interior of the Yucatan peninsula - close to Ek Balam, Chichen-Itza, 2.5 hrs to Uxmal - 2 hours back to Tulum -
Nice pool too -
But especially enjoyed the old style and beautiful courtyards

Room Tip: make sure the room faces the back courtyard. There may be newer and older rooms - I think we had an...
See more room tips
  • Stayed: February 2014, travelled with family
    • Value
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Thank DDolatschko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded 11 March 2014

Hello,

Thank you for choosing the Hotel Meson del Marques. Definitely Valladolid is strategically located to visit many tourist destinations.

It is gratifying to read your comments and know your opinion about us.

Best regards.

- Rodrigo Escalante

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Reviewed 1 March 2014

The hotel is located on the central square of the town and has an idyllic Spanish ambiance. The rooms were clean, small (but not prohibitively small), and many have balconies overlooking the surrounding streets. The restaurant in the hotel is one of the best in town, and the traditional Mexican breakfasts they offer are excellent. Not only did I enjoy this hotel for its location, style, and amenities, but I also found it to be a very fair value. Simply put: if you are spending a night in valladolid, stay here.

  • Stayed: January 2014, travelled as a couple
    • Value
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Thank eschwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded 11 March 2014

Hello,

Thanks for your comment, I must say that since I read the title of your publication, all staff working at the Hotel Meson del Marques, is grateful to you.

We hope you enjoyed your holiday in Mexico.

Best regards.

- Rodrigo Escalante

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Reviewed 28 February 2014

Great little hotel right across the street from the zocalo. Nice and clean and quiet. Great breakfast was included with our price. They served the best papaya marmalade. Ate dinner one night at the hotel, it was good also.

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Jeanwalkwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded 11 March 2014

Hello,

Thanks for the time you spent to write us a review on Tripadvisor. Definitely Papaya marmalade is delicious, our frequent customers ask for it at breakfast.

Best regards.

- Rodrigo Escalante

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Reviewed 27 February 2014

There is a wide variety of rooms but for quietness choose a superior room in the set back new block. Rooms are good sized and comfortable and the hotel has very nice staff. The hotel is very central just across the road from the lovely plaza and zocalo. Nice swimming pool.The restaurant is a lovely colonial courtyard.

Spend a few days in Valladolid. Though it is a city in name it is really a pleasant market town in terms of size with not too much traffic. Hire bikes and visit local cenotes for a swim. We did a Spanish course here too.

Stayed: February 2014, travelled as a couple
Thank DRK28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded 11 March 2014

Hello,

Thanks for your opinion and your suggestions to all readers of Tripadvisor. Valladolid is a colonial, quiet and safe city.

The Hotel Meson del Marques has Standard rooms, Superior rooms, Junior Suites and Master Suites; each has a different style, but with the necessary comfort and services for all our guests.

We hope you recommend us to your friends in USA.

Best regards.

- Rodrigo Escalante

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Reviewed 26 February 2014

Hotel is pleasant enough except for one thing. If you want to make a Mexican toll free call, for example to your airline, the hotel charges you a dollar a minute. Not just a charge to put you through but a charge throughout the call. This is surely unacceptable. Further, a local call to the Yucatan is charged at an expensive rate because it happens to be in a different state. No senior executive was around to deal with this. Junior staff just repeated that there was this policy. Sour taste.

Stayed: January 2014, travelled as a couple
Thank Covgard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded 11 March 2014

Hello,

I definitely appreciated your comment on Tripadvisor, I personally speak with my Reservations Manager to change certain policies and to avoid those little incidents.

All staff working in the Hotel Meson del Marques, we are committed to quality service and personally attend to all our clients and guests.

Best regards.

- Rodrigo Escalante

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about El Meson del Marques

Address: Calle 39 No. 203 x 40 y 42 | Centro Historico, Valladolid 97780, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Yucatan > Valladolid
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 Hotels in Valladolid
Price Range: £44 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Meson del Marques 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
El Meson del Marques is located in the heart of historic Valladolid,a very peaceful and beautiful colonial city filled with history, just 40 kms away from Chichen Itza. The hotel is one of the oldest buildings in the city constructed in the beginning of the XVII century, unique in its combination of historical atmosphere and contemporary acomodations and services. ... more   less 
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Also Known As:
El Meson Del Marques Hotel Valladolid
El Meson Del Marques Valladolid

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