First off, I would recommend booking your travel to and from the hotel through Super Shuttle. The hotel is about an hour from the Cancun Airport. I prepaid for the round trip transportation and they had a man with a sign waiting out front of the airport. I waited about 10 minutes before they loaded me on a van and off we went. It was a shared van, but we only had one other stop. AND THEY WERE CHEAP! They picked us up on time and had us back to the airport on time.
Now as for the hotel. My stay was for 7 days.
I would rate this hotel no more than a three star hotel by Mexico standards. I have stayed at better hotels in Mexico for the same price or less. I would rate this hotel lower, but the beautiful beach and the monkeys you see made me give it an extra start.
The ROOMS are clean and good sized. There was no bath tub in the room, but a large shower. There was plenty of hot water.
The balcony had a white string hammock on it. The hooks moved and I was scared at times they would pull out of the wall and that I would fall, but they did not.
The bed was actually okay. The pillows were also okay. There was a safe in the room. There was also a refrigerator that was "stocked daily" as part of the package. 3 bottles of water, one 7 up, 1 orange soda, 2 pepsi colas, two beers, peanuts and a granola bar. That's all you got unless you went to one of the bars.
I was on the third floor. It was hot in the room during the day without the ceiling flan blowing. During the night it would cool off.
The FOOD was hit or miss. There was always a buffet, but at night there was also a Mexican, Asian, tapas, Italian, and steak restaurant. Some were with air conditioning and others to the open air. You need to spray down insect repellent before heading to the tapas restaurant. It sits next to a small pond and there were lots of mosquitos. Be careful to look over the menu as I saw many people order food and then took small bites and didnt want to finish it.
I have been all over Mexico and have stayed at lots of all inclusive hotels. I wasnt really impressed with the variety or taste of the food. The fruit selection was the worst I have ever encountered. There was watermelon, cantaloupe and honeydew melon most days. One of the seven days they had papaya in place of honeydew. On several days it was just watermelon or cantaloupe and on occasion some pineapple appeared.
The LIQUOR was low end, but worked. The biggest disappointment was the artificial mixers they used. The strawberry daiquiri had no real strawberry in it. It was like a cool-aid daiquiri, very artificially sweet. I actually never saw them put real fruit in any of the alcoholic beverages. There was a "smoothie" bar in which they did make several real fruit drinks. I dont understand why they couldn't do the same with the alcoholic drinks.
The POOL was average. It had lots of strange black stuff in places where there was suppose to be white grout. I did scrape at it and it came off. You wont notice it unless you look. The was a limited number of lounge chairs and most were taken by beach towels by noon.
There was one hot tub that was really hot and another that was full of cold water.
The BEACH was awesome the first three days we were there. The water is clear and there were several shades of blue you could see. Then on the third day came the wave of green kelp. It started collecting on the beach and churned at the entrance of the water. Once you waded through it you were once again in beautiful water. The last day we were there the red flag was up. The waves were much higher. I went out into the water and the sand on the bottom of the seafloor must have moved. The swim area was hard to be in without shoes. Rocks or coral became exposed and everywhere you touched the sea floor you felt a sharp rock under your footing.
I was a stupid person and bought the $150 ROMANTIC DINNER ON THE BEACH. First off, it was suppose be be at 7:30pm and the plato principal didnt come out until 9pm. (no, it wasnt suppose to be that way. they had some confusion) You couldnt see your food to eat it or the beach!!!!!!!!!! Some of it came out cold and the starter tasted like they opened a can of Chicken of the Sea and spread it on a piece of lettuce. The LOBSTER was grilled on a very used grill. So, I hope you like carbon...because that is what your lobster will taste like.
At 9:30pm, the had different "themed" performances. I went to the lipsync/dance off to Broadway hits. Um....I needed more to drink that night.
There was a "Nighclub" on premise. Sorry, but I was in bed before it got going.
The hotel is is not far from Coba, Tulum or many Cenotes. It is also close to XPLOR. City wise you are a ways from anything.
- Official Description (provided by the hotel):
- Adults only all-inclusive resort, located in Xpu-Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat. It is just 25km from Playa del Carmen and Tulum's archaeological site, and 85 km south of Cancun International airport, in Quintana Roo State, Mexico. ... more less
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- Also Known As:
- Catalonia Royal Tulum Xpuha
- Riviera Maya Copacabana
- Copacabana Riviera Maya
- Catalonia Royal Tulum Mexico/Riviera Maya - Xpu-Ha