We stayed in this Premier Inn on Saturday night as a family of four whilst attending a family party in the area. The hotel itself is as you would expect a Premier Inn to be, although it seems to be relatively fresh, so the cleanliness was good and the room we found ourselves in was larger than we had stayed in previously. The receptionist was friendly and helpful and reminded us of the "Goodnight guarantee" when we checked in, which proved to be more relevant than we had anticipated....
All was well until we returned to the hotel at around 10pm to settle down for the night. My wife remarked that she felt slightly uneasy that a number of guests seemed to be coming into and out of the hotel drinking cans of beer. We thought no more about this until we were awoken at around 2.45am with the sound of physical fighting and shouting between a number of guests right outside our bedroom door. This ultimately resulted in the police being called, but we had a very unpleasant 45 minutes listening to shouting and banging followed by the police detaining people, all right outside our bedroom door. Our children (Aged 7 and 11) felt scared to the point that our daughter was physically shaking. It is the first time I have felt unsafe in a hotel room.
To be fair to the receptionist, she was very apologetic in the morning and honoured the "Goodnight guarantee" without quibble. I am sure that we were simply in the wrong place at the wrong time, but we would think twice before staying again.
- Official Description (provided by the hotel):
- Take a pitstop at this bright hotel, a short ride from Luton Airport and Whipsnade Zoo ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Dunstable / Luton Hotel Dunstable
- Premier Inn Dunstable / Luton Hotel Bedfordshire