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“Afternoon Tea at Stoke Park”

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Stoke Park Country Club, Spa and Hotel
Ranked #1 of 2 Hotels in Stoke Poges
Certificate of Excellence
Guildford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Afternoon Tea at Stoke Park”
5 of 5 bubbles Reviewed 9 August 2014

Visted Stoke Park with 3 other couples for afternoon tea (and coffee). There were several other groups doing the same while we were there. The staff were very attentive, coming round to pour tea and also to replensih sandwiches and cakes as they were consumed.

We all had a lovely time and went for a walk in the grounds afterwards. We would certainly go back

  • Stayed August 2014, travelled with friends
    • Service
Helpful?
2 Thank Med_Wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giammario R, General Manager at Stoke Park Country Club, Spa and Hotel, responded to this review, 22 August 2014
Dear Guest,

Thank you very much for taking the time to write this great review of your afternoon tea here with us, I am delighted that both you and your friends enjoyed your visit. I must say, I am especially pleased with your comments regarding our staff – as we believe that attentive and friendly staff are fundamental to ensuring our guests have a memorable experience and we always hope to exceed our guests expectations.

We look forward to welcoming you back soon.

Very best wishes
Giammario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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840 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (179)
Date | Rating
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English first
london
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

Unfortunately we had to cancel our weekend stay last minute. The hotel waved the due penalty and were very understanding of our situation. I have been extremely impressed by the service from the reservations team and duty managers. We will most certainly rebook as this type of customer service is not often found.

We look forward to our stay with you. Mr and Mrs Bedi

Stayed August 2014
Helpful?
Thank sheetalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giammario R, General Manager at Stoke Park Country Club, Spa and Hotel, responded to this review, 22 August 2014
Dear Guest,

Thank you ever so much for taking the time to write this lovely review. I am extremely pleased with your comments about our Reservations Teams and Duty Managers responses to your situation, as we pride ourselves on taking a personal and understanding approach.

We look forward to welcoming you to Stoke Park very soon and hope that you find your time with us one to remember.

Very Best wishes

Giammario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
147 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 8 August 2014

Stoke Park is big, and it is mainly about golf. It is a very enjoyable experience with kids

Pros:
- great park, incredibly green, one can spend hours just walking
- nice, comfortable rooms, with enough space
- good food, quick room service - and the Humphry's fine dining is outstanding
- great swimming pool
- excellent golf lessons for kids
- a superb playground
- great service

Cons:
- it is really big, almost industrial size, hence it lacks any specific atmosphere
- the towel rack can be incredibly hot. My son still has a burn mark on his hand

Overall it is recommended.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Miki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beaconsfield, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed 4 August 2014

I visited Stoke Park today, a Spa Day Gift from my family. In the afternoon they have splash time, where they allow children to use the pool. One of them actually defaecated in the pool, it was the most disgusting site I have ever witnessed. I was in the pool at the time!!! The management just increased the chemical levels to deal with it!!! The pool should have been emptied, disinfected and then re-filled.!!!!
Words fail me.....they have all those acres, can they not provide a separate smaller pool for children????? Ruined my day totally!!

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
6 Thank Ella C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giammario R, General Manager at Stoke Park Country Club, Spa and Hotel, responded to this review, 14 August 2014
Dear Guest,

Firstly I would like to apologise for your experience which occurred during your spa day.

Stoke Park is family friendly and has dedicated splash times in the pool when children under the age of 16 are allowed access. All adults are advised that aqua nappies must be worn by young children. Unfortunately, on rare occasions, accidents do take place. When this happens, we strictly adhere the Government's health and safety procedure for dealing with contamination of pool water.

As soon as we were alerted to the incident taking place, all the correct procedures and checks were followed by the management team. This included a full investigation, closure of the pool, removal and analysis of the contamination, increase of chemical levels and full back wash (complete change of the contaminated water). The pool wasn't reopened until all chemical levels were safe for guests to re-enter the water. This followed all legal recommendations and procedures for this type of incident.

Once again I apologise that this incident occurred and hope that the next time you visit, you will have a wonderful spa experience with us.

Very best wishes,

Giammario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burton upon Trent, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 29 July 2014 via mobile

We spent a weekend at stoke park! For our honeymoon weekend! Steeped in history and full of stars! You will all get treated the same! the staff are amazing and credit to the manager, words cannot express thank you so much, Mr and Mrs McEwan xxx

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kurtis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giammario R, General Manager at Stoke Park Country Club, Spa and Hotel, responded to this review, 22 August 2014
Dear Mr and Mrs McEwan,

Thank you ever so much for this wonderful review, we are thrilled that you enjoyed your stay here with us and that we were able to ensure that your honeymoon weekend was extra special.

We hope to welcome you back to Stoke Park very soon.

From everyone at Stoke Park – Congratulations!

Very best wishes
Giammario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chichester, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 16 July 2014 via mobile

Was lucky enough to stay here and during a heat wave so made the most out of my visit. The spa is just lovely and relaxing, the team warned us of children's swim coming up but it was still so peaceful! We took a walk on the grounds and they just take your breath away, you simply cannot believe you are so close to heathrow...until you see a plane go over the top - amazing!

We stayed in the actual room Bridget jones was filmed in with views of the lake where they read poetry in boats. The simple touches made such a difference, a coffee machine in the room, a birthday cupcake, gorgeous toiletries, DVDs of movies that were filmed there.

We dined in humphrys which EVERYONE must eat in, if you have the choice- it's a no brainer! The food was just amazing, we ordered a three course meal but we were also served appetisers (which were gluten free for me), amuse bouche, a cheese course AND a palette cleanser! We had 7 courses in the end, just exquisite!

To top it all off, the reception team leant us Bridget jones to watch in our room before bedtime, just bliss!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wisetraveller1298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giammario R, General Manager at Stoke Park Country Club, Spa and Hotel, responded to this review, 7 August 2014
Dear Guest,

Thank you ever so much for taking the time to write this wonderful review of your stay here with us. It gave me great pleasure reading through your comments, I must say I was especially pleased with your feedback on Humphry’s our fine dining 3 AA Rosette restaurant. This has often been described as a “Secret Jewel” and our Executive Chef Chris Wheeler sources fresh and local ingredients to ensure dishes are bursting with flavour and variety.

May I also add, I am delighted with your comments regarding Bridget Jones, we have quite an eclectic movie history here at Stoke Park and we are thrilled you enjoyed it.

We hope to welcome you back soon,

Very best wishes
Giammario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

Hard to really say what is the best part of my stay. The room, the staff ,location and food all fantastic. I woke up to the sound of bird song and view over the golf course towards the river.i was staying with colleagues on a business trip and we decided to eat in the informal club bar in the Pavilion. Great staff and amazing food.

I am looking forward to my next visit as it really is an excellent place to get away from the "maddening crowd!"

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giammario R, General Manager at Stoke Park Country Club, Spa and Hotel, responded to this review, 7 August 2014
Dear Guest,

Thank you ever so much for this lovely review of your stay here with us, it always gives me such pleasure to read through our guest’s comments. I am absolutely delighted you had a wonderful stay with us, and hope you will be able to return in the near future, so we can showcase the rest of our first class facilities – as dinner in Humphry’s our 3 AA Rosette fine dining restaurant is one not to be missed.

Very best wishes and hope to welcome you back to stay with us soon,

Giammario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stoke Park Country Club, Spa and Hotel

Property: Stoke Park Country Club, Spa and Hotel
Address: Stoke Park Farm Park Road, Stoke Poges SL2 4PG, England
Region: United Kingdom > England > Buckinghamshire > Stoke Poges
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Stoke Poges
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Stoke Park Country Club, Spa and Hotel 5*
Number of rooms: 49
Official Description (provided by the hotel):
Stoke Park is Europe’s leading Hotel, Spa and Country Club Resort conveniently located 35 minutes from London and only 7 miles from Heathrow. Situated in leafy Buckinghamshire, Stoke Park is set amidst 300 acres of glorious parkland, lakes and gardens. With 49 exquisite bedrooms, a 27 hole Championship golf course, award winning Spa, 13 tennis courts and a state-of-the-art gymnasium, one will certainly encounter the ultimate Stoke Park experience. ... more   less 
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Also Known As:
Stoke Park Hotel Stoke Poges
Stoke Park Poges
Stoke Park Hotel Poges
Stoke Park Country Club, Spa And Hotel Stoke Poges, Buckinghamshire, United Kingdom

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