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“Hotel or Motel?”
1 of 5 bubbles Review of Nags Head Hotel

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Nags Head Hotel
Ranked #3 of 4 Hotels in St Neots
Edinburgh, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Hotel or Motel?”
1 of 5 bubbles Reviewed 31 December 2012

We booked a twin room and paid £216 for three nights B&B a month in advance as we were visiting relatives in the area just after Christmas. A telephone call on Boxing day, a day before our departure, alerted us to the fact that the hotel was not busy(in fact we susequently found we were the only guests) and we were given us a phone number to call on our arrival to gain entry. On arrival, standing outside a dark building and failing to get through on the phone we began to get bad vibes about our choice of accommodation. Sure enough when we did eventualy get in to the reception area we did not receive the warm welcome the website promises. Did we plan to get our own breakfast? No,We had booked and paid for B&B. Then only a light breakfast of cereal, tea and toast was available. Could we not have a cooked breakfast. No. Thus for our three day stay which included a Sunday we got the light (minimal effort) breakfast. We asked about the central heating which seemed to have been switched off with a small heater placed in the room to provide some warmth.We were told the CH would come on but it didn't. A day later we asked if we could have our cold soggy towels replaced as there was no heat in the bathroom. Yes but which of the towels did we want changing. During our stay the restaurant and bar was closed and the place had all the atmosphere of a morgue. Fortunately, we could warm up elsewhere. We did express our dissatisfaction and received £30 back but the whole experience cast a shadow over what was supposed to be a nice post Christmas break to catch up with family. My advice is double check what you think you are paying for as were told we had misunderstood the terms of our booking.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank JOanArc52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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55 reviews from our community

Traveller rating
    27
    15
    9
    2
    2
See reviews for
13
21
6
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Oxford, United Kingdom
1 review
5 of 5 bubbles Reviewed 13 November 2012

Stayed at the Nags Head a few weeks ago and found it to be excellent value. Cosy, very clean room with very friendly staff! Kevin is very welcoming and makes this hotel! Had the Full English breakfast in the morning which was beautiful! I have to say i completely disagree with the previous rather negative review, its not an accurate reflection of my experience at the hotel.

Will be staying again!

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophlar_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 13 November 2012

Needed somewhere to lay my weary head for the night. Last minute booking, but the owners could not do enough to accomodate. The rooms were clean, quiet and comfortable. Would definite use again next time down this way. And the food in the restaurant was much needed. Thanks for making me feel welcome :-)

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CLB1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South East England
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 8 October 2012

A disappointing experience,Having emailed the owners to inform them that I would like a quiet room if possible, I was surprised to be put on the lower floor and then having people put on the top floor above walking around on laminated flooring. Every movement from upstairs was exaggerated it was impossible to sleep. My partner could not sleep and he is usually totally oblivlous to any noise, Just as well there was no one watching TV as well.

The beds were comfortable and the bedding clean, Shame that we were not able to take advantage .
As payment was asked for on arrival I asked to see the room and on seeing it I was suprised at the owners comments when stating that he did not really care whether I liked the room or not. Not really the right attitude to running a business.

Although the room looked modern and clean initially, on inspection of the bathroom the shower had not been cleaned, there was black mould on the shower sealant and it looked as if it needed some general improvements.
There was dust on the window sill.

It was overpriced.

Room Tip: choose top floor
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank clientfromhell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 22 September 2012

Nice to see one of the many pubs in St Neots..this one by the Eynesbury Church is my Families Pub going back to Mid 1800 nice to see it still standing and so tidy tucked out the way.. a nice service and a warm welcome.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BBBuffSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 August 2012 via mobile

Booked last minute arrived an hour after booking. A very friendly Welcome on arrival. A good car park to the rear and a well kept building. Room and en-suite nice and clean with Comfy beds, We had the light breakfast, cereals, juice, yoghurts, toast and preserves, plenty to choose from. Again friendly service. They have a nice looking restaurant downstairs although we didnt have time to try it. We asked to leave the car in the car park for a couple hours after check out, again nothing too much trouble. Recommended !! we would definitely return!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Turnersgirl73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SURREY
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 10 June 2012

We stayed here for 2 nights so we could search for houses in the local area during the weekend. The room was nice and clean. Bed was comfortable. We were not disturbed by any noise and slept comfortably both nights. When we arrived we met Kevin, the manager. He was very friendly and welcoming. During breakfast Kevin spent more time with us and we spoke about the area and he was very honest with his advice and helpful. Breakfast - a choice between cooked or savoury. Both very nice and no complaints. I am allergic to a lot of things and Kevin made sure I had something else to drink (than the drink usually provided). Very lovely place and would recommend it to everyone who is looking to stay in the area. You will feel very welcome!. We will be back when we are in the area again! Thanks again Kevin!!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KIKKIO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nags Head Hotel

Property: Nags Head Hotel
Address: 2 Berkley Street | Eynesbury, St Neots PE19 2NA, England
Region: United Kingdom > England > Cambridgeshire > St Neots
Hotel Style:
Ranked #3 of 4 Hotels in St Neots
Price Range (Based on Average Rates): £
Number of rooms: 8
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Also Known As:
Nags Head Hotel St Neots, Cambridgeshire

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