Very nice staff, our request for a room near the entrance was complied with and we were escorted to room 26, we were to be picked up at 3.30am to get to the airport by 4am, we went to bed about 7.30pm to get some sleep intending to wake at 2.30am with a knock from the night staff. We didn't get more than perhaps an hours sleep due to the noise from the refrigeration unit below our window outside the building. The night porter duly knocked on the door at 2.30am and we prepared ourselves for our journey to the airport. On presenting ourselves at reception the night porter, a very nice chap named Paul asked us if our stay had been ok, we said no to which he immediately said "ah room 26 everybody complains about it do you want a refund", of course we snapped his hand off and got our £59.00 returned to our bank there and then. What sort of silly company is this to carry on letting a room when they know about the faults with it???????
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- Also Known As:
- Premier Inn Alderley Edge Hotel Alderley Edge
- Good Night Inns De Trafford Hotel Alderley Edge, Cheshire