We have just come back from this hotel after a very tiring day at Alton towers were greeted by a young man very helpful and friendly. All seemed great until we were met at reception by an aggressive man asked about where we eating we advised we were going too look around the village he then started to tell us we would be charge a ludicrous amount for the table we had apparently booked 5 months ago which he had no proof of. !! we had not booked but as this man is very aggressive towards our party, one of the party members decided to pay this amount £ 20.
In the morning we were greeted by a lovely girl very friendly however we put in a room by ourselves for breakfast we were not asked if we could sit outside with other guests and we could hear the manager going round saying morning to other guests but did not grace himself to us to even to say morning. Unacceptable behavior from a 4 star hotel manager.
As for 4 star hotel , the room carpet was dirty with stains on , the walls were covered in marks and the bed linen had to be dried with the hairdryer as they were damp . The pillows on the bed were hard and beds were cheap mattresses not what you would expect from a 4 star.
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- Also Known As:
- The Manor Cheadle Hotel Cheadle
- The Manor Cheadle Cheshire