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“Friendly and comfortable”
Review of The Manor Cheadle

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The Manor Cheadle
Ranked #2 of 4 Cheadle B&B and Inns
Certificate of Excellence
Leeds, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Friendly and comfortable”
Reviewed 21 October 2013

We booked three rooms for a family stay during a visit to Alton Towers, we received a very friendly welcome on our arrival by Ann and Pete, room was very comfortable, clean and pleasant decor. Breakfast was perfect, hot and freshly cooked to order.
Only downside was inconsiderate guests staying in two rooms on our corridor, playing music loud with door wide open, obviously they thought we were part of their party !!!!
Pete very kindly left a note in their rooms asking to consider other guests but sadly they obviously had no hotel etiquette or manners when arriving back at their rooms after a night out. Next morning they had the cheek to knock on the wall when I was using hairdryer..... You won't be surprised to hear that I ignored the bang on the wall and left the hairdryer on a little longer.
Thank you to both Ann and Pete who do a marvellous job to provide an enjoyable visit.

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
Thank andrws73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foxsenior, Owner at The Manor Cheadle, responded to this review, 23 October 2013
Hello Lee. Thank you for your very kind remarks. We are only sorry you were disturbed by other guests who clearly did not appreciate being nicely asked to keep the noise down. So pleased you enjoyed your breakfast and we hope to welcome you back soon.

Ann and Peter
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214 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
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English first
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 October 2013

Unaccommodating Staff
Check in isn't until 3pm, we asked if we could call in earlier & leave our cases, we were told no in no uncertain terms, we asked if there was a bar or a coffee area and we were told to go to the café up the road!

Rude Letter
We were a group of mid 30s ladies away for a friends birthday (hardly teens on a crazy weekend) & when we got back to our room after going to Alton Towers someone had been into our room where we had left our belongings & had left a note in front of the tv basically saying please make sure we were quiet & didn't disturb other guests! I was appalled firstly that we received the letter & secondly that it wasn't just posted underneath the door. Once I have paid for a room I do not expect the owners to be nosing around in it!!

Bathroom
The bathroom had a woodlice on the towel and there was also a spider in the room.
The bathroom floor was filthy, the sink unit covered in dust and the shower was grimy, no power to it and the holder for the shower head was loose and swung around. The bathroom fan stayed on noisily for a very long time after the light had gone out.
There was only 1 roll of toilet paper, no spare so we ran out in a 3/4 person room quickly nor a loo brush. (essential items!)

Room facilities
There weren't any free plug sockets near to the desk to use a hairdryer & the room was way too dim to do your make up.
My bed was right under the window & I was woken up by the draught throughout the whole night.
We were only given 1 pillow - this is a problem for me
The floor boards creak terribly so I dread to think how it sounds to the people underneath

Car Park
The car park was very dark, secluded & uneven & I wouldn't have felt safe should I have been on my own.
When we got back to the hotel there was a very obvious smell of marijuana!

Breakfast
We were called on by a member of staff to see if we were going down for breakfast - which is only between 8 & 9am even on weekends! We are parents away from our children, if we wanted a wake up call we would have asked for one, we were looking forward to the lie in!
Apparently this is the time of breakfast everyday so if you were a business worker it would be too late & its too early for weekend stayers.
Check out is 10.30

Overall
I found the owner rude & standoffish, I cant understand why other reviews have said they are friendly!
Please don't be fooled by the pictures, they have shown the best of the accommodation which yes does show a lovely old house & garden, but this is not where you stay! You are led through the garden to a 2 storey building that I can only describe at Butlins like accommodation. In fact Ive stayed in nicer Travel Inns than here.
I will NEVER return.

Positive, the rooms were nicely, well plainly decorated.

Room Tip: Don't book here!!
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  • Stayed October 2013, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
4 Thank toptrout2203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foxsenior, Owner at The Manor Cheadle, responded to this review, 23 October 2013
In a small guesthouse such as ours, we believe it is important that everyone has a good time. Not just one group.
We use the time between check out and check in to go out on errands and fetch supplies and get jobs done that we can not do when hosting our guests. This was very politely explained to this group, well in advance, yet they chose to arrive just after mid day when we were just about to go shopping.
We have no issue about playing music in rooms everyone watches telly but when other guests tell you the volume even during the day was unbearable it does make you wonder what it would be like at night when they returned after a good night out. So to reassure our other guests we put again very polite notes in the rooms saying have a good time but please make sure others have a good time too!
As they had not come for breakfast by 9.00am and as they had not mentioned they would not make it, one of our team knocked on gently to say if they were almost ready we would wait for them. In the event we just took them extra coffee.
We do have beds next to our windows which were all replaced with double glazed units last summer. So maybe shutting the window was the answer. Equally we are very happy to provide extra pillows and there are invitations to request these in each bedroom. We are sorry not enough loo roll was provided but this could easily have been fixed had they let us know.
The bathroom extract fan does stay on longer than the light for good reason, not unusual.

All our guest rooms are in our garden wing. This should be no surprise as full details of our accommodation and indeed check in and check out times and breakfast times are freely available in the website and other internet booking services such as Booking.com.
So why we are wondering with all this information freely to hand, did they choose to come here when it clearly did not suit them?
As they say you cant please all the people all the time!
The last line of the review is a no brainer really!
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London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 20 October 2013

My daughter and her friend and I stayed the manor for 2 nights after spending a couple of fun days in the Alton towers resort. The Manor is about 15 mins away from Alton Towers and after a long and tiring day on rides, this was a very welcoming place to stay. Good location and very comfortable rooms. Excellent breakfast cooked to order and very friendly and helpful staff. Thank you, we will definitely return, Mandy.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank mandyclark123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foxsenior, Owner at The Manor Cheadle, responded to this review, 9 November 2013
Thank you. We are delighted you enjoyed your stay with us and hope we can welcome you back again.

Ann and Peter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
1 review
Reviewed 13 October 2013

Paul and Sarah Wedding.... We stayed for the full day...the Peter, Ann,and staff (Dwain)..made our stay welcome,fun,very homely and very entertaining..nothing was to much trouble...the food was wonderful (sorry we missed breakfast) the room 8 (bed) was so comfortable and very clean, lovely venue and gardens...wonderful day,wonderful hosts,wonderful staff GREAT memories thank you ....we will come again Ian and Lisel x

  • Stayed October 2013, travelled with friends
    • Value
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Helpful?
Thank lisel67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foxsenior, Owner at The Manor Cheadle, responded to this review, 17 October 2013
Ian and Lisel you both made us laugh, what a great crowd at the wedding. It makes life so easy for us when everyone is in the party mood. Come and see us again soon!

Ann and Peter
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Camberley, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 October 2013

I stayed at The Manor overnight between a two day visit to Alton Towers. I booked 3 rooms,one for myself and my husband and one each for my grown up son and daughter and their partners. All 3 rooms were clean and comfortable with lovely hot showers, much needed after a soaking at the theme park! The food was delicious and very well presented. The breakfast was great...cooked to order and plenty of it! The owners are very friendly and helpful and make you feel very welcome. I would stay here again and recommend it to my friends and family.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank seniorsurfer60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foxsenior, Owner at The Manor Cheadle, responded to this review, 17 October 2013
We are delighted you enjoyed your time with. Thank you for the review which as always has been passed to our team. Hope we can welcome you here again soon.

Ann and Peter
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Raleigh, North Carolina
1 review
Reviewed 12 October 2013

Stayed at the manor in Cheadle while visiting old friends. It was wonderful. Comfortable, clean, a very good dinner. The place used to be a dump and is now quite lovely. Service was excellent.

I enjoyed the dinner. Breakfast is included and thero is a wide choice of food.

Room Tip: I had a lovely view of the garden.
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  • Stayed October 2013, travelled solo
    • Value
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    • Cleanliness
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Helpful?
Thank Marilyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foxsenior, Owner at The Manor Cheadle, responded to this review, 17 October 2013
Marilyn it was such a pleasure to have you with us. We enjoyed your company and thank you for your generous praise.
Hope to see you here again.

Ann and peter
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Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2013

We have just returned home today after a day at alton towers and a night stay at The Manor guest house. Lovely friendly helpful couple that own and run the guest house. We had an excellent evening meal along with a couple of drinks. The room was comfortable and everything was there to have an excellent nights sleep. Breakfast the next day was great, everything fresh and how it should be. If only hotels we're run as well as this guest house. All the staff that work there during dinner and breakfast were top notch.

Thanks, Karl and Amy.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karldavies40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foxsenior, Owner at The Manor Cheadle, responded to this review, 17 October 2013
Our young team were thrilled with your review. They are a great bunch and work really well here and such comments are always appreciated. Thank you so much and hope to welcome you again.

Ann and Peter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Manor Cheadle

Property: The Manor Cheadle
Address: Watt Place, Cheadle ST10 1NZ, England
Region: United Kingdom > England > Staffordshire > Cheadle
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in Cheadle
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Manor Cheadle 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
The Manor Cheadle Hotel Cheadle
The Manor Cheadle Cheshire

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