I have stayed at this hotel several times as stay here when I come up to visit family in the area.
I have always found it fit for purpose, however this time we were a bit disappointed.
The good bits:
Check in quick and efficient; clean room; quiet bar area; they take dogs for an extra £10 charge
The not so good bits:
There is only wifi in the public areas, and a cable provided in bedrooms, however in this day and age of tablets and smart phones, this is just not practical. The last time I stayed, I brought my lap top, but could only sit at the desk as the cable was not long enough. This time I had my tablet, so could not connect in the room. Even if I had my laptop with me, I wouldn't have been able to connect as the cable was there, but the sockets had been punched out (perhaps in anger by a previous guest?) I guess this hotel is very much a business hotel throughout the week, so I fear customers will choose to stay elsewhere on this point alone.
The hotel was quiet, so I understand why they would not put out the breakfast buffet and instead offer food cooked to order. When I arrived in the restaurant, the lady just said "Can I have your room number?". A "Good morning, how are you today?" would go a long way. Even the cold buffet looked bare, and my scrambled eggs and bacon did not looked cook to order but looked like it had been sitting on the hot plate in the kitchen for a couple of hours.
We had a twin room, and I had a better which literally sprung every time I moved - mattress definitely needs replacing.
I think the next time, I may try somewhere else...mainly for the wifi connection alone. This hotel would have been modern and popular a couple of years ago, but does need to get with the times.
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- Also Known As:
- Ramada Encore Crewe Hotel Crewe
- Ibis Styles Crewe Cheshire