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“The best by far”
Review of Crewe Hall

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Crewe Hall
Ranked #2 of 9 Hotels in Crewe
Certificate of Excellence
Royston, Herts
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“The best by far”
Reviewed 14 May 2014

We have stayed in a couple of other Q Hotels, and this is the best by far. It's an amazing place, full of little corridors and oak-panelled rooms, with coloured marble floors, carvings, stained glass, antiques, ornate ceilings and old staircases. We spent our first evening exploring the place - a big treat. There's not much to the grounds but the main building more than makes up for it.

We had paid extra for a room in the old part of the hall, and were upgraded to a four-poster. Our room was spacious, clean, and convenient, and the bed was comfy. Not much of a view from the window, though, because we seemed to be slightly below ground level.

Our only complaint was that our room opened onto the main corridor, so with several business meetings being hosted in the building, we were disturbed into the wee small hours by delegates loudly making their way back to their rooms. At one point in the night, we were woken by someone pushing a rattly trolley along the corridor.

We ate in the restaurant both nights, and found the food to be good, although sometimes a little bland. Breakfasts were good and plentiful.

The swimming pool was an impressive size for a hotel. But do be careful of the tiled floor surrounding it - it is VERY slippery when you've got wet feet.

All in all, a great midweek break.

Room Tip: Try to avoid rooms on the main corridor of the old building if you are a light sleeper.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
Thank Sarah-Royston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreweHallOps, Manager at Crewe Hall, responded to this review, 24 May 2014
Dear Sarah-Royston,
Thank you for your review.
We are very proud to operate Crewe Hall as a hotel and I am pleased that you were 'wowed' by the original features and architecture the building has to offer.
I very much hope you will continue to use Q Hotels in the future.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (463)
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English first
Worcester, United Kingdom
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 May 2014

Just came back from a 3 night stay at Crewe Hall, fantastic bedroom which was number 3206 had a winding staircase in it, very ornate, it was lovely to have two floors to our room very spacious indeed
Such a Grand hotel very impressive building,
if you want a quiet break don't go on a weekend busy with two weddings & a lot of hen breaks. Monday onwards is more quite, mainly business people.
Now be where when checking out we were on a 3 night package DBB ON TWO NIGHTS, 1 NIGHT BB WHICH INCLUDED A FREE NEWSPAPER EACH DAY, as a member of the breakaway club i only had to pay a deposit when i booked this break, final payment on departure.i spent at least 20 minutes sorting out this bill ,as you can expect,it was higher than stated on my booking form, MOST EMBARRASSING,.
quite pricey on drinks like most Hotels.
Breakfast was average nothing that special, one day they didn't even have any yogurt, can you believe it..

If you want a friendly & a good meal try THE WHITE LION at Weston, only a 5 minute drive away

Room Tip: Stay in the Main house, rooms with high ceilings & very ornate
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank juju547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreweHallOps, Manager at Crewe Hall, responded to this review, 24 May 2014
Dear juju547,
Thank you for your review. I am pleased that you enjoyed your overall stay and can only apologise that it took some time to sort out your bill on departure. I hope this will not put you off staying at another Q Hotel. As a Breakaway Club member you will continue to receive great offers applicable across the group and I trust you will continue to enjoy exploring the other 20 properties in the Q Hotels portfolio.
Best regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2014

Visited this place because of conference held there. And I never regret I applied for this event!

In the beginning of the event we had our guided tour through the both old and new buildings of the hotel. Our guide was Director of Sales there Susan Dickson, she was INCREDIBLY AMAZING! Her energy, passion and excitement about the place she works was true inspiration, she was so excited to tell us about the history and she did it in a very friendly way I just could not stop smiling. She is definitely an inspiration for me, a person who is so passionate about her job and she does it with her whole heart! It must be a pleasure working with her. A true person to admire and inspire from indeed! Thank you so much!

Staff was very welcoming and during the event I understood how the management team really cares about the customers, doing the best possible!

That is definitely place to visit as the old hotel rooms are just breathtaking and magnificent. And I am sure you feel there always welcomed and taken really good care of.

  • Stayed May 2014, travelled on business
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Helpful?
Thank ElizabeteVar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreweHallOps, Manager at Crewe Hall, responded to this review, 24 May 2014
Dear ElizabeteVar,
I'm delighted that Sue left such a lasting impression on you and gave you a great tour of the building. I very much hope you will tell all your friends and colleagues about Crewe Hall and I hope we have the pleasure of looking after you again soon.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Briton Ferry, Neath, United Kingdom
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 11 May 2014 via mobile

A fantastic room in A stunning venue located in glorious surroundings, Visited for A friends wedding, the staff were wonderful as was the food, its A little pricey but you deffinitly get what you pay for. It also makes your stay much better.when your upgraded for free to A four poster bedroom.

Stayed May 2014, travelled with friends
Helpful?
1 Thank DABenji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreweHallOps, Manager at Crewe Hall, responded to this review, 24 May 2014
Dear DABenji,
Thank you for your review. I'm thrilled you enjoyed your stay and hope it will not be too long before we have the pleasure of looking after you again.
Best regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
knebworth
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 May 2014

Just spent a perfect weekend at Crewe Hall. Felt like I got free entrance to a stately home,as the place is steeped in history and absolutely stunning.
Our room was extremely comfortable, not to hot which makes a pleasant change, lovely bathroom, excellent food and service, plus very at tentative staff.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank LMCKOO1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southport, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 May 2014

Arrived back from an excellent spa break package, including lunch, 2 mini treatments, evening meal and pink fizz in the room. Amazing value for money, stunningly beautiful, breathtaking hotel.

I would like to highly commend Muka the waiter in the brassiere, he was knowledgable, professional and gave us some suggestions with the menu. A lovely smile and an asset to the dining Manager.

I will be coming back again with my friends, we even mentioned quarterly.

  • Stayed May 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alisoneaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level 6 Contributor
193 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 9 May 2014 via mobile

Stayed at Crewe Hall for a conference. Very impressive buildings, old and new. The hall of pillars and chapel near reception making an impact on arrival. I was in a bedroom in the modern block and this was spacious, light and well equipped. Ironing board and free wifi always appreciated. The other high points were the quality of food and the service. For such a busy, mass catering, establishment the food was creative and delicious. I found the Brasserie restaurant stylish, if a bit 70s retro. Service consistently friendly, accommodating and efficient. Didn't try the leisure facilities but a brief glimpse suggested they were well maintained. Only negative perhaps is the slightly remote feel and low character of the surrounding grounds. Overall I enjoyed the stay, thought the value was good and would contemplate a weekend there with the family.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank briangfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crewe Hall

Property: Crewe Hall
Address: Crewe Hall Weston Road, Crewe CW1 6UZ, England
Region: United Kingdom > England > Cheshire > Crewe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Crewe
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crewe Hall 4*
Number of rooms: 117
Official Description (provided by the hotel):
A superb 17th century hotel located in Crewe in Cheshire. This Grade I listed building has been attracting refined guests since the 17th century, including our current monarch Queen Elizabeth II. This hotel is a fine mix of historic Jacobean and sharp 21st century architecture. The magnificent history oozes throughout the hotel from exquisite marble fireplaces to stained glass windows. Yet the contemporary edge of Crewe Hall can be found throughout the hotel from the revolving bar in the brasserie to the state-of-the-art leisure club. The hotel has 117 spacious, comfortable bedrooms, some are located in the historic old building but majority can be found in the new contemporary wing. Just minutes from the M6 motorway, Crewe Hall is only 24 miles from Chester’s sights and shops and close to Liverpool and Manchester.Crewe Hall is home to a modern conference and events centre. It is very impressive with both it's facilities and service that we offer you. Modern facilities, free Wi-Fi, extensive grounds and a meetings package that gives you total piece of mind, whether you’re brainstorming with the team or delivering an important message, Crewe Hall makes meetings easy. ... more   less 
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Also Known As:
Crewe Hall Hotel Crewe
Hall Hotel Crewe
Crewe Hall Cheshire

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