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“Couldn't fault it”

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Premier Inn Crewe West Hotel
Ranked #1 of 9 Hotels in Crewe
Certificate of Excellence
Level 4 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Couldn't fault it”
Reviewed 21 October 2013 via mobile

Having stayed here a number of times I have always noticed the excellent service provided by the staff ,both in the inn and in the beefeater next door I thoroughly reccomend this premier inn to all ,the rooms were very clean and the cleaning staff were very cheerful ,a good place to stay as not too near the town

Stayed October 2013, travelled with family
Helpful?
Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreweWestPI, Manager at Premier Inn Crewe West Hotel, responded to this review, 9 November 2013
Dear Patricia H,

Thank you for your review.

It's lovely that you keep staying with us. We are very proud of our teams here and it's great to see you found them to be providing the service we strive for within Premier Inn.

We look forward to welcoming you back again soon

Warm Regards
Kirsty
Premier Inn Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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356 reviews from our community

Traveller rating
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    25
    10
    5
See reviews for
113
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Crewe
Level 5 Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 October 2013

Stayed here just for a change from normal routine. Very comfortable
Adjoined to restaurant so no having to go outside on a chilly night.
Great service. Only thing I would change is the coffee left in the room !!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreweWestPI, Manager at Premier Inn Crewe West Hotel, responded to this review, 9 November 2013
Dear Manma,

Thank you for your review following your stay with us.

It's great that you enjoyed your night away with us, it is ideal that guests do not have to go outside to go to the restaurant, especially as the weather turns colder!

Hope to see you again in the future.

Kind Regards
Kirsty
Premier Inn Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oldham, England, United Kingdom
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 October 2013 via mobile

We had to book in at the hotel very last minute due to being let down by another hotel. Within 15 minutes of ringing the receptionist had made a family room up for us. The hotel was very easy to find and had loads of parking. When booking in the receptionist was fabulous. She managed to organise us the room and a booking in the restaurant next door. The room was great. It was very clean and spacious. The receptionist could not do enough to help. The restaurant next door was also great and we had a brilliant night. Thank you so much

Stayed October 2013, travelled with family
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreweWestPI, Manager at Premier Inn Crewe West Hotel, responded to this review, 9 November 2013
Dear David H,

Thank you for taking the time to write such a nice review. I'm glad the reception team were able to accommodate you and your family at short notice. I do hope that you will visit us again when you are in the area.

Warm Regards

Kirsty
Premier Inn Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2013

Just had a lovely stay at premier inn crewe west. We arrived late on the friday and was checked in by Wendy who was lovely and efficent. Wendy took interest into why we were there and it was for the Tough mudder event as most of the hotel i think. Evening meal was lovely and jade is a superstar and has a great sense of humour.

Rooms were clean and comfortable and my little girl loved the big bed she could sleep in.

Deffo the hotel we will stay in for the next tough mudder event!!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreweWestPI, Manager at Premier Inn Crewe West Hotel, responded to this review, 9 November 2013
Dear Sam C,

Thank you for such a lovely review. Wendy and Jade will be thrilled to see that you enjoyed your stay.

We look forward to seeing you for Tough Mudder again next year!

Kind Regards
Kirsty
Premier Inn Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastleigh, United Kingdom
2 reviews
Reviewed 30 September 2013

The room we stayed in was of exceptional quality, but the attached restaurant could do with some fine tuning regarding the service from our experience, our visit was for the purpose of meeting family for attending a Christening so we didn't have the opportunity to discover the surrounding area in any detail.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stellakev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreweWestPI, Manager at Premier Inn Crewe West Hotel, responded to this review, 5 October 2013
Dear stellakev

Thank you for your review.
I'm glad you found your room to be of a high standard, our housekeeping team take great pride in their work and they will be pleased to have received such a nice review.
I will pass your comments regarding service on to the restaurant general manager.

Kind Regards
Kirsty
Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Devon
Level 5 Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 24 September 2013

Stayed one night and everything was fine. Lots of parking and very welcoming receptionist.
Room was excellent, very comfortable and really clean. Different receptionist on duty as I left and she was also very pleasant. The staff give the impression they really like their jobs and are genuinely concerned that their guests are content. Will stay again

Room Tip: Had a room overlooking the main roundabout and was not too bothered by noise. If it had been necess...
See more room tips
  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thatcherrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreweWestPI, Manager at Premier Inn Crewe West Hotel, responded to this review, 5 October 2013
Dear thatcherrock,

Thank you for your kind review. It's great to see you enjoyed your stay with us.
All of our team are very proud to work here and enjoy meeting all of our guests, both regular and new guests, so we are really pleased that this comes accross.

We look forward to welcoming you back in the future

Kind Regards
Kirsty
Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marlow, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 August 2013

We've stayed at this particular Premier Inn on a few occasions because of the price and because it's near to our son and his family. It's position is good - pleasant and not noisy. We have been very impressed with the warm reception on each occasion.. We haven't eaten here because we meet up with family so can't comment on the food. However, the bedroom and bathroom are always very clean and spacious. The beds are comfortable. I would be happy to recommend.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarlowSizzler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreweWestPI, Manager at Premier Inn Crewe West Hotel, responded to this review, 29 August 2013
Dear MarlowSizzler,

Thank you for your review following your stay.

I'm really glad you enjoy staying with us so often, we do take great pride in our lovely setting and keep our rooms up to the usual Premier Inn standard for all our guests to enjoy.

We look forward to seeing you again the next time you come to visit your wonderful grandson and family.

Regards
Kirsty
Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Crewe West Hotel

Property: Premier Inn Crewe West Hotel
Address: Coppenhall Lane | Woolstanwood, Crewe CW2 8SD, England
Region: United Kingdom > England > Cheshire > Crewe
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Crewe
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Crewe West Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
After business or pleasure you'll love returning to our cosy hotel set in beautifully manicured grounds ... more   less 
Also Known As:
Premier Inn Crewe West Hotel Crewe
Premier Inn Crewe West Hotel Cheshire

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