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“Tranquil location - perfect” 5 of 5 bubbles
Review of Holiday Inn Ellesmere / Cheshire Oaks

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Holiday Inn Ellesmere / Cheshire Oaks
Ranked #1 of 6 Hotels in Ellesmere Port
Certificate of Excellence
Nottingham, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Tranquil location - perfect”
5 of 5 bubbles Reviewed 26 August 2014 via mobile

I went here august bank holiday weekend 2014 with my boyfriend , just for the night as was going to Chester zoo . The hotel was in a beautiful location , surrounded by canals . And very close to the zoo and Cheshire oaks designer outlet . The staff were very friendly although at times it seemed they were all chipping in on all jobs , all at once !! Drinks at the bar were expensive and the restaurant was over priced but the food was very nice And for a one off it's ok to have a treat. My only complaint was the bed . It was a pull down one and was very noisy when getting on or off it . So if we were to return , which maybe we will sometime , I'd make sure to ask for a room without this kind of bed .

  • Stayed August 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mandybuckley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review, 1 September 2014
Dear Mandybuckley,

Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks.

I'm pleased to hear that you had a good stay with us, you enjoyed the location of the Hotel and found the staff to be friendly.

I'm sorry to hear that you found the bed to be uncomfortable, next time you book to stay with us if you call the Hotel direct you can request a specific bedroom without a pull down bed.

I'm glad to hear that you would return to stay with us again and we look forward to welcoming you back.

Kind regards

Michelle Monaghan
Department Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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836 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Caernarfon, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 24 August 2014

Stayed here with the family for one night after being to Liverpool shopping with the missis and kids. Hard place to find if your not local, So make sure you have a satnav!!

Rooms were basic, but nice and clean. Nice friendly staff, and the breakfast was one of the best I've had in a Holiday Inn. My only wish for this hotel....More parking space would be nice! Other than that, it was good :)

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mark O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review, 1 September 2014
Dear Mark O,

Thank you for your review following your stay at the Holiday Inn Ellesmere Port / Cheshire Oaks.

I'm glad to hear that you had a good stay with us, you found our bedrooms to be nice and clean, our staff to be friendly and helpful and you enjoyed your Breakfast.

I'm sorry to hear that you had trouble finding the Hotel and you had difficulty parking. We do have over 100 parking spaces at the Hotel and parking isn't usually a problem.

I hope that you and your family would return to stay with us again in the future.

Kind regards

Michelle Monaghan
Department Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint-Beat, France
Level Contributor
372 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 bubbles Reviewed 23 August 2014

We stayed for the weekend - Friday and Saturday in a triple room (three friends). It was fabulous value for money - the deal included breakfast which was lovely too.
All the team working here were very helpful and friendly.
Great location for shopping at Cheshire Oaks.
Saturday night there was a wedding on so the room was really noisy as we were above the wedding venue so music was loud which was irritating.
Had dinner at the hotel - it was OK but nothing special - would recommend going out to a local restaurant. But otherwise fantastic stay.
Good views out onto the canal basin with swans which was a lovely way to start the day with breakfast.

Room Tip: Check if there is a wedding on and if so ask to have a room away from the festivities.
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  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ScooterJuly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review, 1 September 2014
Dear ScooterJuly,

Thank you for your review following your stay at the Holiday Inn Ellesmere Port / Cheshire Oaks.

I'm pleased to hear that you had a pleasant stay with us you found the staff to be helpful and friendly and you enjoyed the location of the Hotel.

I'm glad to hear that you enjoyed your Breakfast over looking the Canal Basin and found the Hotel to be value for money.

I'm sorry to hear that you were disturbed by the noise from the Wedding at the Hotel but I hope that this won't deter you from staying with us again in the future when visiting the area.

We look forward to seeing you at the Hotel again soon

Kind regards

Michelle Monaghan
Department Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 21 August 2014 via mobile

I choose this location for convenience regarding the commute to Daresbury, and so I can pop in to see folk who restore the narrowboats at the museum. Staff are great and actually to seem to care and aim to please to matter how busy.
For the money it's all good. Managed again to find something for dinner without having to resort to taking a walk to the nearby places.
If the breakfast was getting a bit past it's best, the staff offer to cook from fresh to suit. The ladies on duty give the impression they know everyone by name. Not quite Cheers but certainly made to feel welcome. Thanks.

Stayed August 2014, travelled on business
Helpful?
Thank Norman P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review, 22 August 2014
Dear Norman P

Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks.

I'm glad to hear the you had a good stay at the Hotel again, and that our staff made you feel welcome.

I'm pleased that the Hotel is in a convenient location for you and I hope that you will return and stay with us again.

Kind regards

Michelle Monaghan
Department Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woking, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 August 2014

We always stay in this hotel when we visit the Wirral - which is testimony in itself. We would not think of looking elsewhere. The location on the water's edge is picturesque and the staff are always marvellous - nothing is ever too much trouble to make your stay pleasant. What more could one ask ?
We stay in a varied collection of hotels around the world and without doubt Holiday Inn Cheshire Oaks is the best value for money.

Room Tip: We like the odd number rooms because of the view.
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PeterAnkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review, 20 August 2014
Dear PeterAnker,

Thank you for your review following your latest visit to the Holiday Inn Ellesmere Port / Cheshire Oaks.

I'm delighted to hear that you had another enjoyable visit to the Hotel you always find our staff to be friendly and helpful.

I'm glad to hear that you enjoy the Hotels location and that you wouldn't chose to stay anywhere else when visiting the area.

We look forward to seeing you back at the Hotel again soon

Kind regards

Michelle Monaghan
Department Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 17 August 2014

I love this hotel, situated so near to chester and cheshire oaks but on the canal and so pretty in the morning looking out while having breakfast. The service was outstanding, friendly staff to welcome you and the room all ready including having the 2 rooms with the interconnecting door open so no messing when we arrived. Breakfast was such a relaxing and filling experience. The selection of food was outstanding even for me as a veggie, it was hot and tasty and proper baked beans not cheap ones! The waiting staff were so friendly and very efficient. One member even went to get my daughter some bread for the ducks outside without us even asking. If you want to stay close to things but with excellent service this is the place to go. The price was so reasonable as well and of course the kids stayed and ate free. We will be back! Thank you

Room Tip: Room over looking the canal was nice
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Philippa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review, 20 August 2014
Dear Philippa G,

Thank you for your excellent review following your stay at the Holiday Inn Ellesmere Port / Cheshire Oaks.

I'm delighted to hear that you and your family had a good stay with us and you were made to feel welcome. I'm glad that you found our staff to be friendly, the service to be outstanding and you enjoyed the Breakfast in our restaurant.

I'm pleased that you were happy with your bedroom, you enjoyed the location of the Hotel and it was conveniently located for your needs.

I'm glad to hear that you will be back and we look forward to seeing you at the Hotel again soon

Kind regards

Michelle Monaghan
Department Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwick, United Kingdom
Level Contributor
253 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed 17 August 2014

We received a warm welcome from all staff at this good value hotel. Decent size rooms. Very clean and quiet. Very handy for a visit to Cheshire Oaks shopping and other attractions. Excellent food in their open,modern restaurant. Good menu to select from. Attentive,friendly service and value. Nothing too trouble. Will definitely use again if visiting the area.
Our visit also convinced me to use Holiday Inns at future locations.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tono_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review, 20 August 2014
Dear Tono_11,

Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks.

I'm pleased to hear that you had a good stay with us, you were made to feel welcome and you found our staff to be friendly and attentive.

I'm glad to hear you enjoyed the food in our restaurant, you found our bedrooms to be clean and you enjoyed the location of the hotel.

I'm delighted to hear that you would chose to stay with us again and we look forward to welcoming you back.

Kind regards

Michelle Monaghan
Department Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Ellesmere / Cheshire Oaks

Property: Holiday Inn Ellesmere / Cheshire Oaks
Address: Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
Phone Number:
Region: United Kingdom > England > Cheshire > Ellesmere Port
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Ellesmere Port
#4 Business Hotel in Ellesmere Port
#4 Romantic Hotel in Ellesmere Port
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Ellesmere / Cheshire Oaks 3*
Number of rooms: 83
Official Description (provided by the hotel):
Welcome to the Holiday Inn Ellesmere Port/Cheshire Oaks, whether for leisure weekends in the Chester area or that business trip or conference to the North West. The hotel is delightfully situated on the tranquil and attractive Wirral peninsula near the historic river Mersey waterfront, adjacent to the award winning National Boat Museum, with immediate access to both historic City of Chester or across the River Mersey to Liverpool. Liverpool John Lennon Airport is only 30 minutes away, Manchester International Airport only 40 minutes away and with a P&O fast ferry service to Ireland available in Liverpool, the hotel is the most central position to explore the whole of the North West of England. All 83 luxuriously air conditioned bedrooms with HSIA connections have splendid views of the surrounding locks and canal waterways. Our Leisure club includes indoor swimming pool, sauna, sun shower and gymnasium. The hotel is near to Royal Liverpool Golf Cub, Chester Race Course, Blue Planet Aquarium, Cheshire Oaks Designer Outlet Village & Chester Zoo. ... more   less 
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Also Known As:
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port
Ellesmere Port Holiday Inn
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port

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