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Reviewed 17 February 2024

Well where shall I start...
This is the first time we have stayed in a Holiday Inn, Ellesmere Port.
It has to begin with a big massive WOW! And a big massive THANK YOU for such a lovely weekend in this hotel.
We decided to book this last minute for a 1 night stay after a shopping trip to Cheshire Oaks.
We ended up booking extra nights and stayed for the weekend, I'm so glad we did!
The food was absolutely amazing! Restaurant quality, couldn't fault anything, 10/10 to the Chef☆☆☆☆☆
We arrived there in the evening about 7pm. The staff are absolutely amazing.
We where greeted by the early evening manager Vicky Ash, she was so polite and very welcoming.
She made us feel comfortable from the moment we arrived. She was very informative about everything we needed to know about the hotel, as in meal times/menus the facilities available to us such as swimming pool, 24hr bar and room service!
Vicky is such lovely person and so hospitable, we look forward to seeing her again on our next visit.

But most of all we would really like thank Alex May and Dale Guyton, who covered the late evening shift.
These guys where absolutely amazing!
They where so fuuny and we had such a memorable, enjoyable weekend with them.

They where both really easy going young guys; with a great sence of humour.
We had an 2 night stay there! And had we not been in work the next day, i think we'd still be there now!!!
These guys are an absolute credit to Holiday Inn Ellesmere Port!
These guys could run this hotel hands down between the 2 of them without a doubt!
Its obviouse to see why people come to stay at this hotel, and we will definitely be back!
The fact local residents call in for an evening meal or drink of a weekend says it all... especially when there are plenty of other restaurants and bars in the area!
We spoke with some lovely local people who where in there... they said they come here because they love the the food, drinks and people who work here!
We totally agree and will definitely be back!
Thanks for a great weekend guys, we will definitely see you all soon.
Marie & Paul
Xxx

Room tip: All as I can suggest is don't forget your swimming costume! And no need to go anywhere else for food or drink, this hotel has it all!☆☆☆☆☆☆
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank M3295LQmariej
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 January 2024 via mobile

Stayed here for work on Monday and Tuesday this week. I found the hotel easily and there was parking at the hotel.
The reception staff were both very welcoming and took me through the facilities available and timings. The receptionist, Saan (sorry if spelling is wrong) had a trainee with them and they were both really friendly and helpful.
The room was clean, warm and had everything you would need. The breakfast at the hotel was really nice. Every member of staff I met at the hotel was a credit to the hotel and Holiday Inn brand. I will be back the next time I am in the area.

Date of stay: January 2024
Trip type: Travelled on business
Thank christopherjW302KF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 January 2024 via mobile

This hotel is close to Cheshire Oaks and very well served by the road network. It is set next to/in the middle of a canal boat museum and just off the Manchester Ship Canal so it is literally surrounded by water. We stayed on New Years Day, the room was really nice - big by standards of what I am used to at IHG. Great check-in by Elle and when we ate in the bar later we had good service from the young man there (apologies, didn’t get a name). The food - basically a snack selection- was good quality and not too expensive. We seemed to get this hotel at a good price - I have never stayed here before but have looked at it when booking and is often over £100 - and so it was very good value. Breakfast was excellent.

Date of stay: January 2024
Trip type: Travelled as a couple
Thank paulhF8561KJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2024

Am a regular visitor. Rooms really smart and clean. Lovely staff. Free on site parking. Lovely canal side hotel with views up the estuary. Up there with the very best breakfast I had in any hotel. Everything just cooked perfectly and the lovely ladies who serve the tables work tirelessly with a smile. Would not consider any other local hotel, local premier inn is often more expensive than holiday inn Cheshire oaks and they are in a completely different league here. Looking forward to many more stays in 2024.

Room tip: Breakfast is exceptional
Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Yorkshiretravellers2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2024

Great hotel. Eve meal & breakfast fantastic, but best of all every single member of staff during out stay ( 5-7 Jan) were super friendly, professional & couldn't do enough to make the stay special. Rooms spacious & clean as were all the communial toilets. Close for shopping at Cheshire oaks & Chester.

Room tip: Check pool timings as there is swimming club that uses the pool daily..
Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Lenny B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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