I have used this hotel twice now for overnight stay before our holiday and found it to be very convenient.
On our first stay we were given a two room suite, as we are a family of four the children were on a sofa bed and my husband and I in the very large bed. All was well until upon closer inspection I discovered that the room that the children were in had empty plastic beer cups behind the curtains and jelly shots left at the side of the bed, obviously the room had not been cleaned properly. I complained to the reception who were very courtious and appologetic I was offered another room but as the kids were all to ready for bed and we needed be up for an early flight I declined this and was offered a round of complimentary drinks.
We did not stay for breakfast as we had a flight to catch and found that the shuttle service to the airport very efficient and convenient.
Despite the problems mentioned above we decided to book again this year, as the location is perfect and we were not disappointed. Again the reception staff are great, really friendly and polite. Our room this time was not as good, the TV was opposite the sofa bed and could not be viewed from the main bed and the kids found the sofa bed uncomfortable so we ended up four in the bed (it is a good job that it was a very big bed).
We will be booking again as the pros outway the cons.
I rate the reception staff as "outstanding". The house-keeping as "could do better" and the bar staff (we called in for coffee when we collected the car) "Very good" very friendly and efficient.
Not eaten at the hotel so can't comment.
- Official Description (provided by the hotel):
- Set within beautiful leafy grounds, the Hallmark Hotel Manchester Airport is a comfortable, well presented four star property with a great selection of facilities for their guests. Boutique style decoration, relaxing public areas and well appointed rooms. Guest can enjoy use of the health club and spa and complimentary car parking during their stay. The Hallmark Hotel Manchester Airport is also a popular venue for party nights, themed nights, celebrations, meetings and weddings. The hotel has 88 comfortable bedrooms including eight family bedrooms and free Wi-Fi is provided throughout the hotel. ... more less
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- Also Known As:
- Hallmark Hotel Handforth
- Hallmark Hotel Manchester Handforth, Cheshire