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“Top Class Hotel ad Five Star service”

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Hallmark Hotel Manchester
Ranked #3 of 3 Hotels in Handforth
1 review
“Top Class Hotel ad Five Star service”
Reviewed 21 January 2012

This was one of the best hotels I have stayed at for quite some time. I tend to find modern hotels impersonal but here the staff were excellent and you felt like a valued guest.
In fact I would rate the hotel as one of the best since every member of staff were willing and very pleasant, as well as being very professional. In some hotels you feel like staff are just following a training course script and the guest is just someone to make as much money from!! At the Hallmark, all dealings from the reception staff, the bar staff and those in the restaurant were a credit to the hotel.
The room was also very good, very clean and well equipped even down to an iron and ironing board
I never got round to the free pool and spa facilities but overall its an excellent package

Well done all the Hallmark

  • Stayed January 2012, travelled on business
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Helpful?
Thank Larrywarwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindaGregory, General Manager at Hallmark Hotel Manchester, responded to this review, 9 February 2012
Dear Guest,

Wow! What a fantastic review thank you! It was wonderful to read your comments and to here you had such a great time with us. Our key objectives as a business are to provide an excellent customer service and make our guests feel valued. The team here at the hotel all work to achieve this and it was great to read that you felt this was the case!
Thank you so, much your comments will be shared with all the team and greatly appreciated.

I do hope you will be able to visit us again soon,

Kind regards

Linda
Linda Gregory
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (199)
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English first
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 January 2012

Was given two night stay at this spa hotel by my daughter as a gift and had a great time. The hotel staff were lovely. The food was inclusive and expected a very restricted menu but it wasn't at all and was delicious. Hotel room was a good size, clean and everything worked fine. Spent hours in the spa including two massages and enjoyed it immensely. All in all no complaints at all which was a surprise considering some of the comments my partner had read about the hotel before our arrival!

  • Stayed November 2011
    • Value
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Helpful?
Thank Mikewheeler1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 9 January 2012

My stay at the Hallmark Manchester was top class. The Staff were very polite & helpful. The room was very nice, clean & modern. The food was very good. The leisure complex was very good with everything you need to either just relax or have a good workout in a fully equipt gym. I would definately recommend the hotel & would not hesitate in staying there again.

  • Stayed January 2012, travelled on business
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Helpful?
Thank m g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2012

Failry freindly staff, and very good food having spent New Year's Eve there, maintenance in the room is very disappointing, the walls were cracked and needed painting, and the sink wa cracked. room 212.

  • Stayed December 2011, travelled with family
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Helpful?
Thank Rogerk1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silverstone, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 December 2011

We stayed at the Hallmark last night. Our first impressions were good, nice big car park, excellent location about 3 miles from Manchester Airport. The receptionist on the desk was friendly and welcoming. Our room was very modern, clean and spacious with very comfortable beds & pillows. We could have done with flannels and a shower cap, if we're being picky. The hotel serves tapas till 7.30pm which is a nice touch. It was ok, not a lot of choice but what was there was good and at £4.75 you can't complain. We had dinner, the service was excellent and very friendly and the food was well presented and of good quality, plenty of choice too. We were disappointed with the breakfast unfortunately. The cooked breakfast looked to have been hanging about for a while and most items, eggs, sausages, bacon etc were dried up. I think this is a problem with a buffet style breakfast. The cereals and pastries were fine though. We would definitely stay here again, despite the breakfast, but to be fair we did get an extremely good rate through Groupon. I'm not sure I would want to pay the full price which is about £140.00 per night!

Room Tip: The twin bedded rooms are away from the main part of the hotel and are quieter.
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  • Stayed December 2011, travelled as a couple
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Helpful?
Thank Puddledockers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 15 December 2011

We stayed for one night at The Hallmark Hotel before flying from Manchester Airport, the hotel is an ideal base before flying out, it is very clean and modern, the rooms are nice. There is a pool we didnt have time to use it. We stayed on a fly and park package and were very pleased with the service, we were provided with a taxi to the airport and given clear instructions for our return to collect the car, we waited approx 10 mins if that for the taxi to collelct us from the terminal. The service of the taxi firm and the hotel is faultless!

  • Stayed December 2011, travelled with family
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Helpful?
1 Thank pixiegibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 December 2011

Stayed in the hotel mid week for a two night stay as my partner had a couple of meetings and I went along for the trip!. Arrived just before 10pm having been held up in traffic, staff were welcoming and friendly and we were able to get a light meal in the bar, freshly cooked and very much needed! The room was a reasonable size, good clean bathroom, refreshments and comfortable bed everything was in working order. I took myself out shopping using public transport and later sat in the lounge bar where staff where happy to check that I was OK, whilst I had a snack and read. Breakfast was a good selection and regularly replenished. woul drecommend for one or two nights business .

  • Stayed November 2011, travelled on business
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Helpful?
Thank JT-Laverstock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hallmark Hotel Manchester

Property: Hallmark Hotel Manchester
Address: Stanley Road, Handforth SK9 3LD, England
Region: United Kingdom > England > Cheshire > Handforth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 3 Hotels in Handforth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hallmark Hotel Manchester 4*
Number of rooms: 88
Official Description (provided by the hotel):
Set within beautiful leafy grounds, the Hallmark Hotel Manchester Airport is a comfortable, well presented four star property with a great selection of facilities for their guests. Boutique style decoration, relaxing public areas and well appointed rooms. Guest can enjoy use of the health club and spa and complimentary car parking during their stay. The Hallmark Hotel Manchester Airport is also a popular venue for party nights, themed nights, celebrations, meetings and weddings. The hotel has 88 comfortable bedrooms including eight family bedrooms and free Wi-Fi is provided throughout the hotel. ... more   less 
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Also Known As:
Hallmark Hotel Handforth
Hallmark Hotel Manchester Handforth, Cheshire

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