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“Great over night break !”

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Hallmark Hotel Manchester
Ranked #3 of 3 Hotels in Handforth
Liverpool, England, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great over night break !”
Reviewed 17 September 2012

My partner and I stayed here over night with the summer sizzler deal, a double room, 3 course meal and breakfast the next day included in the price. If you book treatments in the spa next door and pre-book you get 10% discount too !

I can honestly say I had no complaints. The hotel isn't an over the top luxury place but it is very clean, presentable and has a nice atmosphere. The staff are friendly and professional and the food is EXCELLENT ! I had the spicy soup, lamb and hallmark chocolate dessert and these were beautiful. My partner had the shellfish starter, lamb and chocolate dessert and loved them also.

There were a few noises in the night which sounded like hairdryers but I think they were aeroplanes, but it didn't disturb us. We had a problem with our T.V and before we'd returned from dinner it had been fixed :)

We used the gym which was well equipped and also had massages. I had a manicure and my partner had a revitalising foot treatment - we were very very happy with the treatments we received and would have them again 10 x over. 3 Days later my nails are still looking beautiful...

Over all a great overnight break, comfy beds, great food, lovely people and a very smooth stay. Would recommend this place to anyone !

  • Stayed September 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Hannah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Liverpool, United Kingdom
1 review
Reviewed 16 September 2012

we stayed here as part of a spa package, we had a great weekend, room was spotless and more than adquate. the spa treatments where great and lesuire facilities. We had evening meal here and it was excellant, with plenty of cholice and all the meals where presented beautiful (la carte).
All 6 of us where impressed and have booked to go back in december with more friends. would definatley recomend

  • Stayed September 2012, travelled with friends
    • Value
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Helpful?
Thank worthi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Level 6 Contributor
105 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 15 September 2012

Excellent start. The receptionist when we checked in was friendly and helpful. Our rooms were fine. Lovely view over the gardens and um, car park. We should have realised what was ahead... There was a wedding party - rather rowdy - well rowdy until about 3 am on the Saturday morning. A bad night's sleep for me. The second night, there were several functions which led to me ringing reception at 1.30 am. There was a lot of shrieking, car revving and banging car doors - all from people who were not guests at the hotel but had been at one of the functions. The Night Porter/Manager was very polite and apologetic. I heard him go out and ask the noisy departing visitors to please keep the noise down. They didn't. I don't think they even heard him! The third night was much better and the only decent night's sleep we had. However, there are many positives. The hotel is spotlessly clean and the staff and service lovely. Danny, the Barman, is great! We had dinner the first night which was good and a bar lunch on the Sunday which was really good. Breakfast was OK but disappointing for a non meat eater. I was surprised on our 3rd morning which was Monday to see a breakfast menu on the table for the first time over the weekend. I queried this with our waitress who said it was too busy at the weekend so I had to wait until then to have kippers! Also other good choices including vegetarian options that we were not aware of the weekend which I think quite bizarre! I would highly recommend this hotel but only if you ask for a room at the back. The view is not good but you will get a decent night's sleep. I think this applies particularly on a Friday and Saturday night.

Room Tip: A room at the back!
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank RoyalLady9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
2 reviews
Reviewed 10 September 2012

This was our second stay at the hotel and we found the staff to be very friendly, helpfull and informative when i required information. The food was very good with an excellent choice. The reason i came a second time was great value for money plus the use of the hotel leisure club and a spa tratment for my partner.
The gym was a lot bigger than i expected for a hotel leisure club, a wide variety of resitance equipment and did not have to wait to use the equipment like my own gym at home. There is a lovely warm pool area with sauna, steam & jaccuzi, we were also lucky enough to be there on a sunny day and relaxed ouside on the patio area outside the swimming pool, the staff in the leisure club and spa facility were very friendly and chatty and made us feel very welcome.
The Breakfast and Tapas we had was very good with a variety of choice.
The location of the hotel was very good for us as we travelled from Chester plus the free parking unlike some hotels in the centre of manchester.
I will be back in the future.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Croydon, United Kingdom
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 September 2012

Check in we were not given any detailed information about breakfast or the hotel facilities or amenities, just a very quick overview.

We got into the room and there were old stains on 1 of the pillow cases and on the actual bed sheet itself and its clear the sheets have been washed but the stains had not come out.

The room itself was a decent size and had tea and coffee in the room which was a nice touch.

Upon heading to the hotel bar in the evening after an evening meal out 2 glasses of pinot grigio came to £14 which we expect from a genuine 5* london hotel, not from a hotel that cant clean sheets properly. The daytime staff were pleasant but again were not prepared to go the extra mile for people paying £80 a night for a standard double room. Working in the service industry myself I found this a little below par for the money!!

We traveled up from London for a friends wedding and couldn't believe that we've stayed in nicer hotels for less money with exponentially better service so the Hallmark brand is not going down well in our eyes.

Last night we found the hotel reception staff incredibly unhelpful and dismissive in the circumstances that we were in and the help we needed at the time were reluctant to even call another room at the hotel!

After speaking to the manager on duty this morning she offered us a late check out based on the circumstances we found ourselves in last night by not getting back into the room by 4am after being out of the room for the wedding the whole day, Again I found the manager to be a little dismissive and implying that we were in the wrong somehow....

As for the local cab firms, don't trust them as far as you can throw them when it comes to late bookings. we ordered 2 different cabs to pick us up from the venue of the reception and neither turned up! Again the hotel didn't help in the evening and didn't have the presence of mind to think that people are in need of help and really need something to be done.

Overall our experience has completely put us off Hallmark hotels for the level of service they provide, the prices for wine, the mark up on the price of breakfast was scandalous given the location and what was actually on the menu, some aspects were nice but the majority of the visit was negative from the hotel and service point of view.

To sum up this hotel, its over priced not well staffed and not worth the £80 a night!

  • Stayed September 2012, travelled with friends
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Helpful?
2 Thank Dean_Rahaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Handforth hotels

Motherwell, United Kingdom
Level 4 Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 September 2012

Been here before and still have no reason to complain. Rooms are spacious and clean. Food is very good and the service is excellent. What more can you want?!

There is wi-fi in the hotel but it can be difficult sometimes to get a decent connection. A few more access points here and there would be welcome.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JonComer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, United Kingdom
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 September 2012

Use this hotel occasionally as my company has an account here. Usual business fodder. Standard bedrooms are clean although internet access is by old fashioned cable in rooms, although it is free, which is a plus. Not wifi unfortunately and an important factor when staying away on business.
Wifi available in bar area but move through into restaurant and you are scuppered.
Restaurant food very good in evening with good attentive staff. Breakfast unfortunately is poor, usual business hotel serving. Put out at 7 a.m. and left to stew so that fried eggs are like india rubber by 8.30 a.m.
Found reception staff a little bit "short" with you at times. E.G.:- Front of house receptionist spends time discussing with her mate
"whatnots" and then tells you to wait your turn when the guest in front has requested you be served first actually in front of her. More attention to guests needed, less time chatting.
All in all a reasonable hotel but just like all other business hotels. Would recommend for business stay, not for personal use.

  • Stayed September 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hallmark Hotel Manchester

Property: Hallmark Hotel Manchester
Address: Stanley Road, Handforth SK9 3LD, England
Region: United Kingdom > England > Cheshire > Handforth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 3 Hotels in Handforth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hallmark Hotel Manchester 4*
Number of rooms: 88
Official Description (provided by the hotel):
Set within beautiful leafy grounds, the Hallmark Hotel Manchester Airport is a comfortable, well presented four star property with a great selection of facilities for their guests. Boutique style decoration, relaxing public areas and well appointed rooms. Guest can enjoy use of the health club and spa and complimentary car parking during their stay. The Hallmark Hotel Manchester Airport is also a popular venue for party nights, themed nights, celebrations, meetings and weddings. The hotel has 88 comfortable bedrooms including eight family bedrooms and free Wi-Fi is provided throughout the hotel. ... more   less 
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Also Known As:
Hallmark Hotel Handforth
Hallmark Hotel Manchester Handforth, Cheshire

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