Three of us spent a day there at the Spa and for afternoon Tea. On arrival at the Spa area the canopy over the door was filthy as was the door step. There was one person on the reception desk (who was lovely and very helpful but over worked as she was trying to deal with 3 groups make coffee and book swimming lessons) The seating area was shabby and not very clean. On finding entering the changing rooms it evident that the whole area could do with a complete revamp, especially the toilets. When booking a spa day you should be warned that Saturday morning is full of children's swimming lessons so very noisy, There are only 5 lounger chairs around the pool and there were quite a few groups of people so getting one was impossible. On the positive side the hot tub/Jacuzzi was the best i have been in at a hotel and the sauna and steam rooms were excellent too. The afternoon tea was ok again there was only one member of staff, they are served in the bar area, we were told to find a place we would like to sit and she would bring over the food. Again the area could have done with a clean or even just a dust pan and brush to get rid of the food on the floor. When the afternoon tea came the sandwiches were all together even though they had been told that one of our party was a vegitarian and although there were 3 of us there were only two of each type of cake, one pot of jam and one small bowl of cream for three scones. The member of staff was really helpful when we pointed this out. This may seem a bit trivial but we had paid £95 for this spa day (only one member of the party had a 1 hour treatment included in this price) I have paid this price in the center of London and had a much better experience.
- Official Description (provided by the hotel):
- Set within beautiful leafy grounds, the Hallmark Hotel Manchester Airport is a comfortable, well presented four star property with a great selection of facilities for their guests. Boutique style decoration, relaxing public areas and well appointed rooms. Guest can enjoy use of the health club and spa and complimentary car parking during their stay. The Hallmark Hotel Manchester Airport is also a popular venue for party nights, themed nights, celebrations, meetings and weddings. The hotel has 88 comfortable bedrooms including eight family bedrooms and free Wi-Fi is provided throughout the hotel. ... more less
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- Also Known As:
- Hallmark Hotel Handforth
- Hallmark Hotel Manchester Handforth, Cheshire