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“Fabulous Service”

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Hallmark Hotel Manchester
Ranked #3 of 3 Hotels in Handforth
Manchester, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Fabulous Service”
Reviewed 13 July 2014

Stayed at this hotel again after a gap of a couple of years. We were not disappointed. Lovely welcome from reception at check in and our room was lovely - Spotless. Food in the restaurant was delicious and the breakfast was excellent. There was a really nice relaxed atmosphere in the hotel and the service from the lovely friendly staff was great - nothing was too much trouble.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank sam d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LindaGregory, General Manager at Hallmark Hotel Manchester, responded to this review, 16 July 2014
Dear Guest ,

Many thanks for writing such a wonderful review on your recent stay .

It was great to read you enjoyed all elements of your stay and thank you for your kind comments regarding , staff , service and quality of dinner and breakfast .

Your comments will be shared with all the team and we do hope you will be visiting us again at some time in the not to distant future .

Kind regards

Linda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (206)
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English first
Malvern Wells, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 July 2014

Disappointed with the hotel overall - certainly not four star standard and can hardly be called a spa. Both the exterior and the interior are shabby - everywhere looks like it could do with a good lick of paint and a fair amount of refurbishment. Corridors are narrow and the lift is pretty small if you have luggage with you.
We asked for a quiet room but ended up directly above the function room where a wedding party was taking place. The music went on till nearly one o'clock and I could cheerfully have strangled the DJ by that time. As it was a warm night it would have been nice to have the window open but the loud music made this an impossibility. There is no air conditioning in the rooms and the windows themselves are single glazed, dirty and ancient.
I believe other guests were complaining about the noise when we left in the morning. As the receptionist did not ask how our stay was I did not mention it. We were on a leisure trip and the lack of sleep was not greatly important but had we needed to get up early for a flight for example I would not have been happy.
I know hotels do not care about the noise from parties as these are the cash cows which bring in the money. My one room booking is less important I realise but it is a shame it has to be that way. As it is I won't be staying at the hotel again - just a personal choice and if you are having a party there I'm sure it's ideal.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Jase7014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Handforth hotels

Yorkshire, United Kingdom
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 July 2014

Hallmark Hotel, we stayed at Hallmark with the Fly & Drive deal good value for room and parking £105.00 for five nights parking drop off and pick up. The drinks in the hotel expensive and empty glasses left on the bar area, clean and spacious gym. Other than this little issues overall value for money.

  • Stayed May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Sammylol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex, United Kingdom
Level 5 Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 7 July 2014 via mobile

Had lunch here today with seven girl friends. It was our annual college reunion! We have been meeting here for several years now as it is convenient for all of us being close to motorways.
The lunch menu was 2 courses for £10. There was plenty of choice with at least six starters and six main courses including a roast of the day. The food was beautifully cooked and presented and we all enjoyed our meals. Only one of our party had room for dessert but when it arrived we are wished we had joined her! That was an extra £3.
We finished with excellent coffee. We thought the house wine was good and reasonably priced.
I must mention the service which was great. Our waitress Chloe was delightful and nothing was too much trouble.
We will be back.

Stayed July 2014, travelled with friends
Helpful?
Thank GraceM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level 4 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 July 2014

We stayed here a few nights ago and wow what a surprise. The bedroom was amazing, massive bed, separate room with TV and great bathroom.

We also tried the spa and it was great :)

Would certainly recommend.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MMB1007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shrewsbury, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

Would not recommend. Aside from the booking type err, I was rudely answered and even the maids stole things from my room. Worst hotel I ever stayed in my life: not returned my email and said they could not help me solve the case of theft. Horrible!

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tatyana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 July 2014 via mobile

Stayed here for the second time before a flight. Must say experience was much better this time as our room was to the back of the hotel away from function suites. Last time there was a wedding and a prom on! Only the prom this time but we were able to sleep. Enjoyed the spa facilities this time around and cannot complain about the food at all. Receptionist told us we would have to upgrade our reservation to have dinner and when I showed her our confirmation with dinner there was no apology which I thought was rather rude. Having stayed last year and having a bad experience(not being able to sleep because of the noise) this was our last choice if hotel. We only ended up there because we needed 3 weeks parking. Would definitely return but beware of room location.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Firball2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hallmark Hotel Manchester

Property: Hallmark Hotel Manchester
Address: Stanley Road, Handforth SK9 3LD, England
Region: United Kingdom > England > Cheshire > Handforth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 3 Hotels in Handforth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hallmark Hotel Manchester 4*
Number of rooms: 88
Official Description (provided by the hotel):
Set within beautiful leafy grounds, the Hallmark Hotel Manchester Airport is a comfortable, well presented four star property with a great selection of facilities for their guests. Boutique style decoration, relaxing public areas and well appointed rooms. Guest can enjoy use of the health club and spa and complimentary car parking during their stay. The Hallmark Hotel Manchester Airport is also a popular venue for party nights, themed nights, celebrations, meetings and weddings. The hotel has 88 comfortable bedrooms including eight family bedrooms and free Wi-Fi is provided throughout the hotel. ... more   less 
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Also Known As:
Hallmark Hotel Handforth
Hallmark Hotel Manchester Handforth, Cheshire

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