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Celebrating a big birthday.

What an amazing start to Christmas, a luxurious, relaxing trip on the northern belle. The... read more

Reviewed today
595merrilla
,
Wakefield, United Kingdom
Festive Luxury, a truly magical experience!

This was our second time onboard the Northern Belle and our second time doing the festive run... read more

Reviewed 6 days ago
duke68012
,
Bury, United Kingdom
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Reviews (1,257)
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Reviewed 9 September 2023

A very special treat for us, afternoon tea on the Northern Belle. We left from Norwich and had a 5 hour trip down to Ipswich and then back through Cambridge, Ely etc. it was exceptionally hot but our carriage, Chatsworth apparently had the best air con. So we were pleased about that.

The staff worked so hard to make our trip memorable. The tables looked lovely, the food was very nice and the champagne, sparkling water and port were all very welcome. We were offered tea and coffee throughout the trip by friendly stewards and we were given small chocolates and keyrings as we left.

I am not used to spending £295 each on an afternoon out but considering all the staff, uniforms, fuel, food and drink etc that they have to provide then I guess it was a one off treat. I keep comparing it to a weeks holiday in Spain which I could get for the same money but I know I should not do this.

As someone else said the seats are incredibly tight and you have to lift your legs over the arm rest between the two seats if you want to sit near the window. Some people would find that very difficult and I also wonder what would happen to a very overweight person as they simply would not fit in between the table and seat. I do think this should be mentioned when booking. If the arm rests lifted up that might help but they are all fixed.

Thanks to all the staff for a good trip.

Date of experience: September 2023
1  Thank PennylaneEastAnglia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 13 October 2023

Thank you for sharing your experience of your special afternoon tea journey on the Northern Belle. We're pleased to hear that you enjoyed the trip from Norwich to Ipswich and back, despite the exceptionally hot weather. It's great to know that your carriage, Chatsworth, had effective air conditioning, ensuring your comfort throughout the journey. We're delighted that the staff's hard work made your trip memorable, and we appreciate your kind words about the lovely tables, delicious food, and refreshing beverages. Your feedback about the seating arrangements is valuable, and we'll certainly take it into consideration for future improvements. We're grateful for your understanding of the costs involved and your overall appreciation of the experience. Thanks again for choosing Northern Belle, and we hope to welcome you aboard again for another delightful adventure soon! Safe travels!

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Reviewed 6 September 2023

A wonderful experience all round, the welcome, the service, the comfort, the food, our steam special trip from York to Carlisle and back was difficult to fault. The team who looked after us in Harlech were wonderful. For me I was surprised and delighted to pass through the town and area where I was brought up and along the Calder Valley over the Pennines. The weather was fantastic showing the wonderful countryside at its best, especially the Eden valley.
If I could raise 2 small issues by way of feedback, I would have liked to know the route before we set off, and we relied on google maps to find out where we were.
Secondly, the opportunities to see the locomotive were limited to just when we arrived at Carlisle, and It was not easy to appreciate the trip over the Ribblehead viaduct.
We came away tired but elated thinking about another trip!

Date of experience: September 2023
2  Thank Felicity W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 13 October 2023

Thank you for taking the time to share your detailed feedback about your steam special trip from York to Carlisle aboard the Northern Belle.

It's fantastic that you were able to revisit the town and area where you grew up, creating a special connection to the journey. We appreciate your feedback regarding the route information and locomotive viewing opportunities, and we'll certainly take these points into consideration.

We're thrilled to have left you elated and already considering another trip with us. We look forward to the opportunity to welcome you back on board for another memorable adventure! Safe travels!

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Reviewed 4 September 2023

This was an amazing trip on the Northern Belle, steam train Settle to Carlisle.

The train is extremely comfortable and service is superb. Food is of high standard and plenty of it!

I would highly recommend booking a treat on one of Northern Belle's trips.

Date of experience: September 2023
1  Thank ClaireMark2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 13 October 2023

I'm delighted to hear that you had such a wonderful experience aboard the Northern Belle during your journey from Settle to Carlisle. It's fantastic to know that you found the train exceptionally comfortable and enjoyed the superb service provided. The high standard and abundance of food must have added to the overall enjoyment of your trip. Thank you for recommending Northern Belle's trips; your feedback is greatly appreciated!

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Reviewed 2 September 2023 via mobile

Wonderful experience in old fashioned luxury . Everything about the whole day was perfect . Staff were exceptional, food was delicious , well organised trip to the Royal Yacht .

Date of experience: August 2023
1  Thank dippyegg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 4 September 2023

We're thrilled you enjoyed your time on the Northern Belle! Your compliments about the exceptional staff, delicious food and well-organized trip to the Royal Yacht are greatly appreciated. We look forward to welcoming you back for another luxurious journey.

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Reviewed 30 August 2023

We travelled the Liverpool-Edinburgh route of the Northern Belle as part of a birthday present. We were in the Harlech carriage and attended by Barry, Lily and Del. The overall experience was already good in our view but the staff made it perfect, very attentive, chatty and also helpful with whatever we needed. The job they do is difficult, trying to provide a luxury experience for their guests while being bounced about a railway track, but they did it professionally! not once moaning or groaning about it. Had a superb day, the staff were polite and couldn't do enough and we thoroughly enjoyed it! so thank you guys, you are a credit to the company!

Date of experience: August 2023
1  Thank Paul A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 31 August 2023

Thank you for sharing your fantastic experience aboard the Northern Belle. We're thrilled to know that your journey along the Liverpool-Edinburgh route was a memorable birthday present.

It's wonderful to hear that the Harlech carriage and the attentiveness of the staff, including Barry, Lily, and Del, contributed to making your experience perfect. We're truly appreciative of your kind words about their professionalism, friendliness, and willingness to make your day special.

Our staff takes great pride in providing a luxury experience despite the challenges posed by the railway track. It's heartwarming to hear that they handled their roles with professionalism and a positive attitude, ensuring that you had a superb day.

Your compliments about the polite and attentive staff mean a lot to us. We're thrilled that you thoroughly enjoyed the journey, and your appreciation is a true testament to the efforts of our dedicated team members.

Thank you for choosing Northern Belle, and we're honoured to have played a role in making your special day even more memorable. We look forward to welcoming you back for more wonderful experiences in the future.

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