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Review Highlights
Fabulous day trip to Carlisle

Boarded the Northern Belle at Wakefield for a full days outing to Carlyle and what a fabulous... read more

Reviewed 3 days ago
Judestar66
,
Derby, United Kingdom
Travel in style

Special birthday treat for my husband we went to The Cheltenham Gold Cup on the Northern Belle. It... read more

Reviewed 3 weeks ago
DeniseF914
,
London, United Kingdom
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Reviews (1,264)
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Traveller rating
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13 - 18 of 1,264 reviews
Reviewed 13 November 2023

Had a fantastic trip on the Northern Belle, Chatsworth carriage from York to Edinburgh with a trip to Royal Yacht Britannia . Was a treat from start to finish lovely atmosphere ,great food, great company ( who we had not met before the trip) the staff were brilliant made us feel very welcome and relaxed just the right balance between professional and friendly. Was a great day for a special occasion would recommend it was a 5 star day.

Date of experience: November 2023
Thank OSBIY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 7 December 2023

Thank you for sharing your fantastic experience aboard the Northern Belle's Chatsworth carriage from York to Edinburgh with a trip to the Royal Yacht Britannia. We're delighted to hear that your journey was a treat from start to finish, with a lovely atmosphere, great food, and wonderful company. It's wonderful to know that our staff made you feel welcome and created the perfect balance between professionalism and friendliness.

We appreciate your recommendation and are thrilled that your special occasion turned into a 5-star day. We hope to welcome you back for more memorable journeys.

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Reviewed 11 November 2023 via mobile

We took the Northern Belle for a day trip from York to Edinburgh and really can’t recommend it highly enough.

The train is fabulous, beautifully decorated and comfortable. The food is fantastic and service equally so. Our fellow guests were lovely.

The whole experience feels very special and we would highly recommend it. Oh, and we got 4 hours in Edinburgh as an added bonus!

Date of experience: November 2023
Thank Fuggy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 7 December 2023

Thank you for your glowing review of your day trip from York to Edinburgh on the Northern Belle. We're thrilled to hear that you found the train fabulous, beautifully decorated, and comfortable. It's great to know that the fantastic food and excellent service, along with the company of lovely fellow guests, made the experience special for you. We're delighted you enjoyed the added bonus of 4 hours in Edinburgh.

We appreciate your high recommendation and look forward to welcoming you back on board for another memorable journey.

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Reviewed 6 November 2023 via mobile

Myself and my mum have just been on the Historic Oxford trip on The Northern Belle. This was my fourth time on the train, and like previous trips it was outstanding. The food and service is unbelievable. If you are looking for something that is extra special then I would highly recommend as I'm sure you won't be disappointed. The only disappointment I have is that the number of trips that Northern Belle now operate from Chester and even Crewe are extremely limited , otherwise I would book more.

Date of experience: November 2023
1  Thank Wendleech1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 7 December 2023

Thank you for being a returning guest on the Historic Oxford trip aboard The Northern Belle. We're thrilled to hear that, once again, you found the experience outstanding with unbelievable food and service. We appreciate your recommendation for those seeking something extra special.

We understand your desire for more trips from Chester and Crewe, and we'll certainly consider expanding our offerings. We look forward to welcoming you and your mum on board again in the future.

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Reviewed 4 November 2023

Had a fantastic time on the northern belle with my wife , we went to Oxford on a leisure afternoon from warrington bank Quay , the train was super we was in the Glamis carriage seats 17/18. The three course brunch & 6 corse afternoon meal was amazing, as was the cocktail breakfast drink, the champagne & the fine wine, aswell as coffee & tea on supply. The staff on our carriage Glamis was brilliant there attention to detail was amazing so lovely and professional, this was a special birthday suprise for my wife, she was absolutely blown away with the full experience, we recommend if you can go on the northern belle it's an experience off a lifetime, we will be booking again for 2024, a big thanks again to all the staff they never stopped and a credit to the company, many thanks again.

Date of experience: November 2023
1  Thank Philip B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 7 December 2023

Thank you for sharing your fantastic experience aboard the Northern Belle. We're delighted to hear that you and your wife enjoyed the leisure afternoon trip to Oxford, especially the Glamis carriage and the exceptional three-course brunch and six-course afternoon meal. It warms our hearts to know that the special birthday surprise for your wife was a success, and we appreciate your kind words about our staff's attention to detail and professionalism.

We can't wait to welcome you back in 2024 for another unforgettable journey.

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Reviewed 2 November 2023 via mobile

We had a lovely magical, historical day experiencing a time of bygone era. It was quite breathtaking to arrive in York, walk over the footbridge and see the numerous old carriages and be greeted by a guard/steward at each one. These individuals gave a fabulous safety briefing and it was reassuring to see how many were available.

We were soon seated and as the train rolled out the station the full Silver service began for breakfast. It was great to see (as always) people that have made a career of being exceptional at their trade.

Amazing views as you head along the track towards settle and then onto Carlisle.

Carlisle was nothing spectacular, but then again we were only there briefly. Coming back, service was good but no where near the standards of the morning.

This was August and a very hot day, obviously due to the age of the carriages there was little ventilation, other than the tiny windows at the top. This is not a moan and is to be expected.

What is a moan and what reduced this from being 5 stars was the following.

1. On such a hot day, water appeared to be limited in being handed out and was charged for at an extortionate price.
2. The champagne we had pre ordered was not chilled, they did not have any extra champagne and the white wine was no it chilled.
3. Having the lady steward walk through the carriage after dinner and bellow, ‘we accept tips and like cash’, which was all a little vulgar.
4. The return leg, staff seemed to disappear, totally different experience to the morning and felt unsafe.

Date of experience: August 2023
1  Thank Gilbert_Chesterton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 7 December 2023

Thank you for sharing your experience on our historical journey. We're thrilled you found it magical and enjoyed the Silver service for breakfast with exceptional staff. We appreciate your feedback on the service during the return leg and will address the concerns raised. Your input on the limited water availability, temperature, and the steward's approach is noted, and we apologise for any inconvenience caused.

We value your insights and hope to have the opportunity to make your next journey with us a 5-star experience.

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