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Review Highlights
Best day out…ever!

We had one of our best days out ever on September 9th 2023. We boarded the Northern Belle at... read more

Reviewed 4 weeks ago
David T
,
Cambridge, United Kingdom
via mobile
Special

This is the second time I’ve done the Christmas Lunch trip with different family members. It’s... read more

Reviewed 16 December 2023
Gail K
,
Liverpool, United Kingdom
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All reviews christmas lunch day trip from start to finish first class return journey orient express train journey red carpet food was amazing fine dining treated like royalty feel special fabulous experience special birthday from manchester main course strolling musicians
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Reviewed 16 December 2023

This is the second time I’ve done the Christmas Lunch trip with different family members. It’s definitely an event. The train is full of character and comfort with festive decorations added to suit the season. The tableware & settings exude luxury & the food is excellent especially considering it’s all cooked on a train. The courses are served at well paced intervals throughout the journey; wine, and port with the cheese course, is included, & there’s also an excellent drinks menu available should you want extra (which we did) enjoying cocktails and liqueurs.
Strolling musicians visit each table twice during the journey adding to the holiday vibe and a magician visits too. Staff are helpful, friendly & efficient & look the part in their liveried uniforms. On this trip from Liverpool we travelled the Welsh coast which gave interesting views as we travelled, chatted, ate & drank & enjoyed a thoroughly special & fabulous day out in utter comfort.

Date of experience: December 2023
3  Thank Gail K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 10 January 2024

It's fantastic to hear that you had a delightful experience on the Christmas Lunch trip aboard the Northern Belle, especially since it's your second time with different family members. The train's character, comfort, and festive decorations added to the seasonal ambiance seem to have made it a memorable event. The attention to luxury in tableware and settings, along with the excellent food cooked on the train, contributed to the overall positive experience. The well-paced intervals for serving courses, inclusive drinks like wine and port, and the availability of an excellent drinks menu added to the enjoyment. The strolling musicians, magician, and the helpful, friendly, and efficient staff in their liveried uniforms all contributed to creating a thoroughly special and fabulous day out. It sounds like you had a wonderful time enjoying the journey along the Welsh coast. Thank you for sharing your detailed and positive review!

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Reviewed 16 December 2023

Absolutely fantastic this Christmas trip is a must the best experience you can give someone the staf are absolutely lovely the food amazing could not fault this at all

Date of experience: December 2023
1  Thank julie m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 10 January 2024

I'm thrilled to hear that your Christmas trip on the Northern Belle was absolutely fantastic and deemed a must-experience. It's great that you found the staff to be lovely and the food amazing. Your positive feedback is appreciated, and it sounds like you had a wonderful time on the journey!

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Reviewed 15 December 2023

The Christmas Festive Lunch journey from Liverpool to Holyhead was great. We were in the Glamis carriage and the decor was lovely. The food was delicious and the porn star martini was very good. We were serenaded by songs and there was also a magician going from table to table. A thoroughly enjoyable experience

Date of experience: December 2023
1  Thank JoannaC485
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 10 January 2024

I'm delighted to hear that you had an enjoyable experience during your recent journey on the Northern Belle. It's always wonderful when the carriage's ambiance, food, and drinks meet expectations. The addition of entertainment, such as songs and a magician, likely enhanced the overall experience. Thank you for sharing your positive feedback on Trip Advisor!

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Reviewed 3 December 2023

What an amazing start to Christmas, a luxurious, relaxing trip on the northern belle. The attention to detail is fabulous, the staff are so attentive, professional and friendly. Cannot wait to return .

Date of experience: December 2023
1  Thank 595merrilla
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 7 December 2023

Thank you for sharing your delightful experience aboard the Northern Belle. We're thrilled to hear that your Christmas journey was luxurious, relaxing, and filled with attention to detail. It's wonderful to know that our staff's attentiveness, professionalism, and friendliness contributed to your positive experience.

We can't wait to welcome you back for another amazing journey. Wishing you a joyful holiday season!

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Reviewed 27 November 2023

This was our second time onboard the Northern Belle and our second time doing the festive run to/from Edinburgh. The greeter at Sheffield train station was very personable and great to chat to. The real magic started with the bagpiper on the platform, something we didn't have the year before but really added to the theatre and pageantry of our day. My great grandma was a proud Scot, then residing in London, so my mum found this both an emotional and beautiful tribute to both her and the journey that lay ahead.
To our surprise and delight onboard Glamis we had a lot of the same crew as we had the previous year. A special shout out to Jason, Roz and the other hardworking crew members who made our journey very special and magical. Additional shout out to the cheeky chappy Dan whose wit and laid back personality make him both highly personable and added entertainment onboard. The entire train crew work exceptionally hard, go above and beyond and are a joy. If we get the chance to travel again, we hope we get the gold star team of Jason, Roz and Dan again.
The food was, and always is, exceptional and faultless. Welcome addition to the cocktail menu this year, perhaps not to my waistline but certainly to my journey, and the farewell gift upon disembarkation. We also managed to purchase a few items from the onboard boutique, something which I feel should be better advertised at your seat and with a wider selection than what is shown in the brochure. I love the ability to take home with us a piece of the magic. Both years running this trip was a gift from my grandparents who are now too frail to join us but who wish to gift us this magical experience, in return the boutique allowed us to take a little bit of that luxury to them proudly on display in their home.
Arriving at Edinburgh we were thrilled at how frictionless the transition from the train to our excursion was, operating like a well oiled machine. The tour guide was informative and the excursion a great treat.
The real highlight, of course, being the return journey with the 6 course dinner and the entertainment. 
There is truly something special about this train. You could argue its the high level of detail, you could argue its the attentive staff or the luxurious surroundings, but there's something more at play. A crossroads of nostalgia, legend, luxury and sheer joy that gives the train a unique aura and energy creating something truly special and memorable for all that travel on her.

Date of experience: November 2023
1  Thank duke68012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron P, Reservations at Northern Belle, responded to this reviewResponded 7 December 2023

Thank you for sharing such a heartwarming and detailed review of your festive run experience aboard the Northern Belle. We're delighted to hear that the journey held special significance for you, particularly with the thoughtful tributes to your great grandma's Scottish heritage.

We're grateful for your recognition of the hardworking and dedicated crew members, especially Jason, Roz, and Dan, who contributed to making your journey magical. It's wonderful to know that the food exceeded your expectations, and we appreciate your feedback on the additional cocktail options and farewell gift.

We also acknowledge your suggestion about better advertising the onboard boutique, and we'll take that into consideration for future improvements. It warms our hearts to hear that you were able to bring a piece of the magic home and share it with your grandparents.

We look forward to the opportunity to welcome you aboard again for another special and memorable journey.

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