We live on the south coast of the UK so am sure you appreciate that the journey to Alvaston Hall was a long haul. Really wish I could say it was worth it. We are a fairly large group who have enjoyed many Warner for Adults holidays over the past 25 years. This was the first time we travelled with a tour operator as the idea of travelling by coach was very acceptable. Indeed, no problems there at all. To be fair to Alvaston Hall the rooms we were given were in the brand new 'Fairways' accommodation and were, on the whole, first class but we were definitely part of a very large 'snagging party' given the number of coaches there (6!!). As an example, our group organiser was given a beautiful contemporary suite. Sitting room with sofa,armchairs,flat screen TV on the wall and a lovely modern fire for the winter. Huge bedroom and a super bathroom that would have been large enough fir a party if you were so inclined. Big double walk-in shower and a roll-top bath. Great you think until you turn on the taps....no hot water!! Informed by maintenance that it was to comply with the dreaded Health & Safety. How come then that our bathroom gave us piping hot water which required the usual adjustments ? Having read the reviews from folk who were there at the same time, I can only endorse their comments. Walk from room to public areas required getting into training for the London Marathon and I am lucky enough to be pretty mobile! Service in the dining room was dire. NOT the fault of our waitress to who was absolutely run off her feet but very understaffed and undertrained. Food was cold (not intentional) most of the time and constantly running out. We made our grievances known and, again, must agree with other reviewers that the staff were very gracious and tried their best to put things right but were definitely overwhelmed by the volume of guests. Lastly, the entertainment. As I stated at the beginning of my review, have been a Warner fan for years and have seen many of the entertainment offerings over the years. The young people in the ents. teams do work so hard and try their very best and I really wish I could be kind and say that they were good. Sadly, not. May I also point out that, although I fully understand that many people enjoy sequence and ballroom dancing there are also many of us who enjoy modern dancing and music. There was little or no opportunity on some evenings and maybe, if we were lucky, 20 minutes on others. There seemed to be a great deal of time spent on really silly games. In fact, I thought we had all ended up in Playschool! Not funny and a tad insulting. I am so sorry that I can't be more positive. My two stars are for the new rooms and a group of staff who are trying so so hard but, at the moment, are not succeeding. Sorry.!!!
- Official Description (provided by the hotel):
- Come and experience this superb 19th-century half timbered house with a range of facilities including a 9-hole golf course, fitness studio and indoor pool. Relax in our stunning contemporary Signature rooms, top of the range Royale rooms or the Courtyard outdoors room accommodation. Enjoy the evening entertainment whilst you dine in our splendid cabaret diner, The Grove Ballroom. Nearly everything comes complementary to your room, so make the most of our facilities and the service offered by our friendly team. Location: Alvaston Hall is located 40 minutes south-east of Chester, and 30 minutes west of Stoke-on-Trent. Set in the pretty Cheshire countryside, it's ideally located near Manchester and Liverpool too. ... more less
- Also Known As:
- Alvaston Hall Hotel Nantwich
- Alvaston Hall Nantwich
- Warner Leisure Hotels Alvaston Hall Hotel Nantwich, Cheshire