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“Well done to all the staff at Alveston Hall!”

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Warner Leisure Hotels Alvaston Hall Hotel
Ranked #2 of 5 Hotels in Nantwich
Certificate of Excellence
St Albans
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Well done to all the staff at Alveston Hall!”
Reviewed 22 September 2009

Having just returned from a weekend break at Alveston hall ( a girlie break - we are all in our fifties!) and read the reviews on trip advisor, we were pleasantly surprised to find that none of the negative comments matched up!

We thoroughly enjoyed our stay - the staff, food, accommodation and entertainment were all excellent and would consider it exceedinly good value for money. We are now looking forward to another break booked at Cricket St Thomas next September 2010 and will be enjoying a 33% discount on all our Ambassador rooms.

  • Stayed September 2009, travelled with friends
    • Value
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Helpful?
1 Thank LangleysStAlbans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Bournemouth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2009

Iv just returned from a weekend break with my husband and a group of friends all in our late 30's and what a brilliant time we had!
We arrived at receptiona nd recieved a lovely warm welcome from the the team who couldn't help enough when checking us in asking if we wanted help with our luggage etc.
We went through to the dinning room which was lovely and welcoming our table was situated brilliantly!
We were all booked into signature rooms which was divine, the decorations of them were absolutly beautiful and so spacious!Myself and the ladies went to leisure for some beauty treatments where the leisure staff were so helpful!
The gents went to play golf on the golfcourse which they said was brilliant!
The food at night was the best iv tasted at a hotel before!
We have already booked another weeekdn break to Alvaston Hall Hotel 10/10!
Brilliant staff, Everybody friendly, loads to do and see in and around the hotel, Enterrtainment 1st Class!!! Excited to return for another brilliant weeknd of fun and laughter!

  • Stayed September 2009, travelled with friends
    • Value
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Helpful?
1 Thank Shelia15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 September 2009

Stayed at this hotel last week with my wife for 4 nights. Just sent our son packing to university and took the chance to get away. Our main holiday is always a cruise and I had heard that Warner hotels were like cruising on land so decided to book a holiday at Alvaston Hall and give it a try.
Must admit I was a bit apprehensive having seen the mixed bag of reviews the week before we arrived but the welcome we received at reception helped alleviate those fears. Hannah checked us in with genuine cheerfulness, organised for our luggage to go up to the room and described how 'things worked' as it was our first visit.
We had booked a signature room which seemed newly refurbished, was spotlessly clean and very comfortable. So far so good!
Dinner was OK, the food was pretty good and our waitress Rosie was the friendliest waitress we've ever experienced. Nothing was too much trouble and she wore a smile throughout our whole stay.
The best part about our break was the entertainment. Other than a dodgy comic on the Tuesday the in-house entertainment staff performed each night and were brilliant. We were thoroughly entertained and Bob Roberts had the whole room in stitches. As good as anything we'd seen on the cruises.
Other reviewers have commented on the age of the guests. We are in our mid 50's and were indeed one of the youngest here but despite the wrinkles and the occasional wheelchair everyone we came across was young at heart and here for a good time. At no point did we feel out of place.
During the days we would go out. The hotel arranged a trip to Chester but the other days we went out under our own steam. The reason we chose Alvaston was because of all the places to see and things to do within 30 mins drive.
If Alvaston Hall put cloths on the tables in the restaurant and used better sausages for breakfast (they were cheap ones!) they would have it absolutely perfect. All the staff were incredibly friendly and helpful, and the holiday was great value for money. Keep up the good work Alvaston Hall, we'll definitely be back.

  • Stayed September 2009, travelled as a couple
    • Value
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Helpful?
2 Thank danjuan56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 September 2009

We had booked a 2 night stay in a Royale room at a cost of approach £450 or an anniversary celebration so were looking forward to a couple of days of pampered luxury.

We were just driving into the car park at this hotel and the alarm bells started ringing as the lawns were swarming with a clientele who's average age had got to be well over 75.
The reception area further worried us as the place is basically very tired. Carpets stained and threadbare. Paintwork bashed (probably from the countless wheelchairs) and unkempt.
Staff were efficient if not friendly.
We were informed that our room had it's own parking spot (pity they didn't mention that when we booked as it took us 20 minutes to find a parking space) so went to move the car and found the reserved place was so tight we put the car back in the main car park.
Our room was nicely furnished, spacious and fairly clean (if you didn't look into the corners). Bathroom was also large and clean. This turned out to be about the only high point of this break.

Corridors and stairwells (be careful of the stacked up wheelchairs) were scruffy and didn't look like they had been vacuumed throughout our stay.
Meal times at Alvaston is an experience.
Firstly, if you are unfortunate enough to be stopping at this hotel - pack light clothing as the heat in the dining room is almost unbearable. No ventilation, noisy, and resembling a school canteen. Our table was about as far away from the stage as possible (a blessing as it turned out), and slightly elevated, so this probably didn't help with the the heat. The circular table was tiny! Every time the waiter came with something else to cram on the table we just laughed. It ended up looking like a crockery display at a flea market.
Wine list is overpriced and the selection poor.
What was quite amusing on this point is that the waiter ceremoniously walks to the table with the bottle on a silver tray, then plonks the bottle down with a thump. No attempt to open it (though the screw top didn't pose much of a challenge).
Food is mediocre - small portions, luke warm, had better in a supermarket cafe. You could venture to the bizarrely positioned buffet counters but they were usually four deep so didn't bother.
Fine dining it aint!

After dinner 'entertainment' was in the restaurant and was amateurish - and way too loud to be enjoyable. I thought the older generation were the ones that complained about loud music? We came out of this place after 10 minutes with our ears ringing. Maybe most of the clientele is half deaf through age so they have to turn it up.

All in all this break was very very disappointing. We took the price as a guide of the quality of the hotel - bad decision. We felt totally ripped off by this place. I've nothing against the older generation and generally enjoy their company, but Warners should mention somewhere that this place does resemble a care home as we felt very out of place and didn't see anyone that appeared younger all weekend (and I'm 44!)

Conclusion : Avoid this hotel unless you are 75 plus.

Why oh why didn't I read these reviews before booking!

  • Stayed September 2009, travelled as a couple
    • Value
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Helpful?
3 Thank Adam917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 September 2009

After booking our first ever coach holiday to this hotel and then looking at the reviews we did not know what to expect. On arrival we were met on our coach by a receptionist who handed out arrival packs with keys etc rather than have to register in the reception area. We were in our rooms within 5 minutes of arrival and our luggage followed about 10 minutes later. Our signature room was located on the ground floor and had a small patio area outside the fench doors. The room itself was large very clean and the bed enormous and very comfortable. We were allocated a table for two which was ours for the duration of our holiday for both eating and watching the entertainment. What we saw of the entertainment was ok. The food was very good with good variety at each course. Yes the majority of the guests were older than us (we are 55) but we had some good conversations with them. We went for a quiet relaxing break and we achieved this with plenty of space in and around the hotel to do your own thing and with the added bonus of no children being present. Will definetely return to this hotel and other warner hotels following the recommendations of our fellow guests who had visisted them.
The only downside was the high price of a bottle of wine to have with your meals.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Referee9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Midlands/North South East, England
Level Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 4 September 2009

I can appreciate this hotel isn't for everyone; you have to be able to read between the lines of the adverts in my view to understand what's on offer. I wouldn't imagine it's ideal for the under 50s/40s. We're just into our 50s and really enjoyed it. We were there Bank Holiday weekend last week, with my mother who is in her 80s. Food was good, not cordon bleu, didn't expect it to be. Plates were hot, pet hate of mine is hot food served on cold plates.

The golf seemed very popular, though it's not my scene. The staff worked very hard, and whilst almost reluctant to single some out - drum roll - I will, Robert from West Bromwich was very good natured and hard working and, think it was maybe Holly, the 'Essex Girl' was also very entertaining. Bob Roberts and the band were excellent too.

We are early 50s, but we're still into keeping fit, and the gym/pool/wet/dry room facilties are very good for us. It also cheers me up the amount of dancing the visitors get up to. For a weekend break complete with entertainment, and without the hassle of airport travel that a city break entails, it's ideal for us.

Drove into Nantwich, which was a very nice market town. If it wasn't for the fact we weren't leaving until the Monday, there was lots of food I'd have bought to fill up my freezer. Definitely a town that lacked chain stores, which is a good thing imo.

We had a good offer for a Signature room upgrade. Shower was probably the best shower I've ever had in my life, though the controls initially put me in mind of NASA. My mom had a single room, it was basic, but that's what you tend to expect with single rooms, they're seldom good value in comparison to double rooms, imo.

  • Stayed August 2009, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Mountino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 July 2009

Booked a Royal room which was scruffy with a scruffy en-suite. Average age of clients 70 to 75. Food was poor being bland. Meal served to your table but if you wanted vegtables with it you had to queue up at the buffey for them (cold food by the time you got back). Staff were great. This Warner Lesiure hotel is misrepresented on the web site as it should say it's for the elderly. I can't stress enough that this hotel should be avoided at all costs by anybody under 65. It felt more like a nursing home than a hotel. If you have ever seen 30 or more infirm elderly people queuing up for their breakfasts and dinners you will know what I mean.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank otley100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Warner Leisure Hotels Alvaston Hall Hotel

Property: Warner Leisure Hotels Alvaston Hall Hotel
Address: Middlewich Road, Nantwich CW5 6PE, England
Region: United Kingdom > England > Cheshire > Nantwich
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Nantwich
Price Range (Based on Average Rates): £
Hotel Class:3 star — Warner Leisure Hotels Alvaston Hall Hotel 3*
Number of rooms: 248
Official Description (provided by the hotel):
Come and experience this superb 19th-century half timbered house with a range of facilities including a 9-hole golf course, fitness studio and indoor pool. Relax in our stunning contemporary Signature rooms, top of the range Royale rooms or the Courtyard outdoors room accommodation. Enjoy the evening entertainment whilst you dine in our splendid cabaret diner, The Grove Ballroom. Nearly everything comes complementary to your room, so make the most of our facilities and the service offered by our friendly team. Location: Alvaston Hall is located 40 minutes south-east of Chester, and 30 minutes west of Stoke-on-Trent. Set in the pretty Cheshire countryside, it's ideally located near Manchester and Liverpool too. ... more   less 
Also Known As:
Alvaston Hall Hotel Nantwich
Alvaston Hall Nantwich
Warner Leisure Hotels Alvaston Hall Hotel Nantwich, Cheshire

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