Stayed at the hotel for my wife's birthday on a travel zoo voucher(which we upgraded at a cost of £50.00) room(honeysuckle) was ok although slightly tired. We were greeted by the porter who was very friendly, warm and welcoming, booked the meal for 6.30 and following a walk around the grounds we changed and went down to an empty and dark dining room. On asking the waiter to show us to our table we were told to wait in the bar. The same waiter then approached us and almost demanded we present our voucher, on attempting to explain to him we had already handed it in on arrival earlier in the day, he did not let up and was down right rude to us, however the duty manager came over and smoothed the situation as I was becoming annoyed. We enjoyed our meal but the earlier situation ruined the occasion and we ended up back in the room at 9PM with a bad taste in our mouths. The following morning we had to endure breakfast served by the same rude waiter(very awkward!)
Plus points-nice hotel set in lovely grounds, staff although in short supply were great apart from the dinning room waiter!!!! food was excellent but would we stay again? most definitely not due to the rudeness of the waiter who spoilt our stay!
- Official Description (provided by the hotel):
- Nunsmere Hall is a beautiful Country Hotel set in the heart of Delamere Forest. It is the perfect Wedding ,Conference and Events Venue. With 36 wonderful bedrooms and it's own 60 acre lake and wild forest walks ... more less
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- Also Known As:
- Nunsmere Hall Hotel Cheshire/Oakmere