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“Delicious food with fantastic customer service”

The Nags Head at Haughton
Ranked #14 of 37 Restaurants in Tarporley
Price range: US$13 - US$24
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast, After-hours, Outdoor Seating, Reservations
Description: The Nag's Head situated in the picturesque hamlet of Haughton, near Tarporley, has been standing since 1680, so its seen some history during its time. Now with menus created by Michelin Star chef Nigel Haworth, it has been transformed following an extensive but sympathetic and loving refurbishment into one of the county's finest regional food pubs. Just off the beaten track and only a couple of minutes drive from the bustling village of Bunbury, Tudor styled full of character and charm, surrounded by beautiful countryside, steeped in history with nearby attractions such as Beeston Castle, Tatton Park and the restored Water Mill at Bunbury. As quintessentially English as a pub can be, The Nag's Head represents everything a fine Cheshire pub should be, a bowling green, kitchen garden, a delightful al fresco dining garden perfect to celebrate our British Summer and four crackling log fires inside make it the ideal winter dining and drinking destination too. From cocktails on the lawn to hearty meals by the fire, The Nag's Head will truly be a destination for all lovers of great food local ales, fabulous wines and real Northern hospitality.
Wrexham
Level 3 Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Delicious food with fantastic customer service”
Reviewed 6 July 2014 via mobile

Decided to give Nags Head a try after hearing it had recently reopened. Staff could not be more helpful and we were pleasantly surprised with such a great menu using seasonal produce. Food was as good as it looked and the desserts were to die for! Will definitely be returning very soon.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RVI, General Manager at The Nags Head at Haughton, responded to this review, 14 July 2014
Dear Sarah B,

Thank you for taking the time to review The Nags Head. We really appreciate your feedback.

We are delighted that you found our staff helpful, we are extremely proud of our team. We also pride ourselves with our locally sourced and seasonal produce, glad you enjoyed them!

We look forward to welcoming you back soon,

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level 2 Contributor
6 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Debra”
Reviewed 6 July 2014 via mobile

Booked sunday lunch 06/07/14 for four on recommendation. Very impressive establishment. Lovely location. Sunday lunch highly recommended, although the males in our party were left hungry due to portion size. Service could be better. We were seated without being offered drinks or menus. My partner had to order our drinks at the bar and request menus.All said we would probably return as our own dining experience was quite good. Over heard several other diners complaining about poor service and dirty crockery! Hopefully these are teething problems and once rectified, The Nags Head will be a winner.

Helpful?
1 Thank Debra E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RVI, General Manager at The Nags Head at Haughton, responded to this review, 14 July 2014
Dear Debra E,

Thank you for reviewing The Nags Head. We are delighted that you are impressed by our location and recent refurbishment.

We are sorry that on this occasion, our service did not reach our usual high standard. We are currently focusing on staff training to ensure that our customers have the best experience possible.

We hope to see you again in the near future,

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire, United Kingdom
Level 6 Contributor
147 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
“Good steak, poor service”
Reviewed 6 July 2014

I suppose it all started badly when I emailed through the website on a Monday to book a table for six. No news by Friday so I chased, and then we had a booking on the Saturday. Hoorah. Plenty of space to park and bar service was good on arrival. Sat at the table we were told the wine we ordered needed to be chilled so we ordered some more beers, but unreality we shouldn't have to wait for wine to be brought to the right temperature. Our red was brought to the table. Then another arrived, which we turned away. Turns out, once we poured the red on the table it was the wrong one. At this point, with five glasses filled it was too complicated to turn this around. Starters were good. Service shaky and slow. Mains took ages to come, but we weren't in a rush. Steak was excellent for main. Best I have had in a long time. Cooked spot on and good quality. Sides good but no spinach available! Puddings good as well. So on the whole, food was good but let down by service - the booking process, service of wine and general lack of confidence in service. I really want this place to be better as we will use it lots. Cost, well 270 for six inc two bottles of wine and two not drinking. We will be back.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Smallcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RVI, General Manager at The Nags Head at Haughton, responded to this review, 14 July 2014
Dear Smallcar,

Thank you for taking the time to review The Nags Head.

We pride ourselves on the excellent quality of our locally sourced food, and are delighted you enjoyed your meal.

We are sorry to hear that on this occasion, our service was not up to scratch.

Please contact us on manager@nagsheadhaughton.co.uk so we can discuss this further and hopefully go some way to rectify the situation.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frodsham, United Kingdom
Level 4 Contributor
41 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Another Ribble Valley Inn, hooray!”
Reviewed 5 July 2014

We have eaten at all the RVIs, and Northcote Manor, but only for midweek lunches. This new one is closer to home so we went on a Friday evening. We would always give the others five stars, no question, and we are sure we will here on our next visit, but at the moment it is, we think, still a work in progress, on its way to the incredibly high standards of all the others. We had drinks, mushroom soufflé, eggy bread, white asparagus, cheese and onion tart with a potato side dish, and just one dessert. All the food was delicious, and beautifully presented. The wrong potato side dish arrived, but we kept it (and weren't charged) and that also was delicious. The surroundings and decoration are exactly as expected, ie fresh, imaginative, comfortable. All, so far, perfect - so what is the difference from the other RVIs? I'm afraid it is staff training: staff were plentiful, enthusiastic and very pleasant, but just not quite the exemplary service we have come to expect. We thoroughly enjoyed our evening though, and will return soon for what we are sure will be a five-star experience in all respects. Thank you for coming to Cheshire!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Lancastrienne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RVI, General Manager at The Nags Head at Haughton, responded to this review, 14 July 2014
Dear Lancastrienne,

Thank you for taking the time to review our pub. We are delighted that you thoroughly enjoyed your experience here at The Nags Head.

Thank you for your kind words regarding our staff. Staff training is currently being undertaken to ensure high level of service is maintained, providing our customers with the most enjoyable experience possible.

Thank you for taking the time to provide your feedback, it is appreciated. We look forward to welcoming you back with a 5 star experience!


Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsby, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Looking forward to our next visit”
Reviewed 4 July 2014

We first visited the Nags Head a few weeks ago, it was a delightful experience, the service was second to none and the food was exceptional. We are returning there on Sunday, 6th July, with our family, to celebrate my 60th birthday and I can't think of a better place to celebrate.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mandy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_RVI, General Manager at The Nags Head at Haughton, responded to this review, 14 July 2014
Dear Mandy P,

Thank you for taking the time to review our pub.

We are delighted that you enjoyed your experience here at The Nags Head. Thank you for your kind words regarding the staff and our food. They are both something that we pride ourselves on.

We hope you enjoyed celebrating your 60th birthday with us, and we look forward to welcoming you back soon.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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