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Reviewed 27 October 2011

Comfortable hotel for business trip, with spacious, well appointed rooms and friendly, helpful staff.
Room service food was very average, as was breakfast. Breakfast service was very slow.
Shelf space in bathroom is limited.
Bring your own toiletries as those provided are not great.

Room Tip: As rooms are on a corridor just off the bar, probably best to ask for a room far from the bar to avoid noise, though this wasn't an issue for me.
  • Stayed: October 2011, travelled on business
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Thank Ynca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2011

A great value two night stay including dinner, breakfast and treatments. All staff were very helpful. The spa facilities were lovely especially the relaxation lounge. The swimming pool was busy but this may have been due to it being half term.
The food served at both dinner and breakfast was of a high standard. As a vegetarian more choices would have been nice.
Overall a great place for a relaxing break with friends.

  • Stayed: October 2011
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Thank ClaireS8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2011

1/10/11 - My wife and i could not have had a more perfect day. Portal have looked after us since we decided to have our wedding here and everything went smoothly. The staff are extremely helpful, friendly and professional. The rooms are high quality and the food both during our wedding reception and breakfast was excellent. Portal are well equipped to handle a wedding and have had plenty of practice. It definitely shows. We trusted them with our big day and they did not disappoint. I would highly recommend this venue as the golf course and views provide beautiful back drop for pictures. The spa has fantastic facilities and your guests will be impressed by the whole place. Have a look and you will see for yourself.

  • Stayed: October 2011, travelled with family
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Thank Chopperettes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2011

This is the first time we'd stayed at a MacDonald hotel and I'm already looking for other hotels in the chain. It's refreshing to find such excellent customer service and such excellent quality in a chain hotel. From the minute we checked in every member of staff was incredibly friendly and helpful and unusually weren't Eastern European. The rooms here are large, beautifully furnished and equipped and spotlessly clean. Our dinner in the restaurant was a shock - it was excellent - of gourmet standard - certainly not the usual bland hotel restaurant type of food. Breakast the next morning was delicious too - loads of choice at the buffet and individually cooked full English breakfasts to follow using quality ingredients.
As to the golf - there are two courses. We played the Premiership on day one which we found to be very good although sadly the greens had been hollow cored which was a disappointment but it was that time of the year and greens do need to be treated.
Day two we played the Championship course. This looks really dreary from the hotel car park so we were totally surprised when we set off to find ourselves on a stunning parkland course with so many different and extemely interesting holes to enjoy. Two of the par threes are exceptionally good holes - real signature holes. The greens on this course were in excellent condition - i don't expect there are many hotel courses that would have such good greens in late September or to think of it at any time of the year. Hotel course greens are usually well below par but not so here. If you do get a choice try and play the Championship on day two.

If you're looking for a good short golf break then Portal is for you. Incidentally the lovely village of Tarporley is less than a mile away with some great local pubs for pre dinner drinks at good prices.
If you're looking for a hotel to stay at in the Tarporley area then I'd heartily recommend this one. For non golfers the pool, gym and spa really do look fantastic - we didn't have time to try any of these though.
All in all a perfect short break with good friends.

  • Stayed: September 2011, travelled with friends
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1  Thank coreleygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2011

hi wanted a nice late room getaway with my boyfriend, Well I can say it was a lovely hotel and on lovely grounds but the price for breakfast,drinks,snacks were well over priced!! it cost 32 quid for a breckie sausage, bean, quarter mushroom and piece of bacon A BIT OVER PRICED FOR ME and we had to ask three times for coffee!!!! and arrived when we were about to leave, over all tho staff at reception very friendly but staff at breakfast were rude> such a shame really as the hotel as lovely but i feel that for your money you can get a lot better value and the drinks cost a bomb THANKS

  • Stayed: October 2011, travelled as a couple
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Thank WallaseyClare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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