I stayed at the Portal Spa for a girlie spa night away with my mum. First impressions were very good; the hotel is very modern, well presented and the grounds were stunning. The Spa itself was wonderful; beautifully decorated and the treatments were fantastic. The staff were very professional and welcoming and we had a lovely, relaxing afternoon.
However, when we sent to check in, there was no record of our booking. After some discussion with other staff, the receptionist returned and asked if we would like to have some lunch whilst the matter was resolved. We decided to get some lunch from the lounge and after a very long wait to be served and a very long wait for the food to arrive, we were given only one meal. The problem was rectified and another meal finally arrived. We were eventually given a room and I must say that the duty manger was fantastic and went out of her way to escort us to the room and to check we were happy with it. The room was lovely.
We ate in the restaurant that evening as part of our package. The service at the evening meal was excellent and the standard of the food was very good.
Overall, we had a great time and left feeling very relaxed. We are looking forward to staying again.
- Official Description (provided by the hotel):
- Set within the heart of the Cheshire Countryside yet within easy access from the main motorways and towns, The Macdonald Portal Hotel,Golf and Spa is the perfect base to explore Cheshire and its many attractions and places of interest. Whether you are visiting for a pampering experience in the luxurious Spa, a round of golf on one of the two challenging golf courses or indeed a gourmet break enjoying the finest foods in 2 AA Rosette Ranulf Restaurant, Macdonald Portal Hotel, Golf & Spa has something to offer for the entire family. Portal is also the home of the first Lee Westwood Golf School in the UK and offers a combination of three golf courses and an onsite golf academy. The conference and banqueting facilities have hosted many a prestigious event and both the Castle and Waterstone Suites offer the most wonderful venue for the perfect wedding celebration. A venue for all occasions, the hotel offers 85 sumptuous bedrooms, a state of the art Health, Fitness and Beauty Spa which includes an 18 meter swimming pool, advanced Technogym equipment and a thermal suite with rock sauna, aroma steam bath, ice room and salt infusion sauna. Why not dine in our fine restaurant with its 2 AA rosettes and views across the Cheshire plains. ... more less
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- Also Known As:
- Macdonald Portal Hotel, Golf Hotel Tarporley
- Macdonald Portal Tarporley
- Macdonald Portal Hotel, Golf And Spa Tarporley, Cheshire