We have visited the lodore many times and until last year the service used to match the lovely location and decor. But last week was a dreadful experience, as the hotel had a conference full of sales people.
They were allowed to use all the lounges to work in and the hotel - which sells itself as being peaceful and restful - had people smoking outside the doors, being very noisy and taking over any space. When I politely explained this to the bar manager she was far from helpful and shrugged her shoulders.
From my perspective we were mis sold a peaceful image, and many others staying said the same. They seem to be more interested in conferences and weddings than day to day guests, and its really starting to show, which is a shame.
Rather than dismissing the feedback on here (which seems to happen if you read the management responses) they should try and learn as it was once a great place. Please try, lodore.
- Official Description (provided by the hotel):
- Nestled in the heart of the Borrowdale valley and overlooking Lake Derwentwater, the Lodore Falls Hotel has one of the finest settings in the Lake District, with access to some of the most impressive walks in the area from the front door. The hotel offers the Lakeland welcome associated with family ownership and courteous staff, who are always on hand to welcome and assist you in a friendly way during your stay. Delicious light meals and afternoon teas are available throughout the day in the comfortable lounges overlooking Derwentwater and in the early evening you can enjoy a drink in the bar before experiencing some of the region's finest cuisine served in the elegant Award Winning AA Rosette Lake View restaurant. Famous for style, service and hospitality, the Lodore Falls Hotel offers the perfect location to suit all tastes. Hotel Improvement works 2017 We have exciting plans to create a new chapter in the history of the Lodore Falls Hotel. The ground floor of the hotel has been completely renovated, from the start of our renovations in January 2017 our leisure club and beauty salon will remain closed until Summer 2018, when we reveal our brand new luxury spa and a brasserie restaurant with an outdoor terrace, as well as 18 new exclusive bedroom suites. While this carefully planned development is underway we will do everything in our power to ensure these works do not impact on our guests experience. ... more less
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- Also Known As:
- Lodore Falls Keswick
- Hotel Lodore Falls
- Lodore Falls Hotel Borrowdale, Keswick