I was taken here for my birthday, plus my Doberman of ten had just died, so we took our to Shitzus with us which is a positive for the hotel. the room was shabby with torn wallpaper, bad decorating for £300.00 per night, we expected luxury for that. We arrived at 9pm and were pushed to eat as the kitchen closes at 9pm far too early for that price, then the head waitress was very rude and obviously just wanted to go home, the food was A la carte but it was not good enough, poor meat, tough, bad menu, lack of knowledge from the Waitress, the male waiters were very good and seemed to care. Terrible food, stick to pub food i think. Whilst sitting in the bar, the evening bar man talked very loudly to a dark haired waitress in the washing area for glasses and basically talked badly about customers and the English, I live in London and have never had this from other non British workers in the UK. We did tell the head barman who was very receptive to our feedback and shocked.
Overall the hotel is nice but some of the staff let it down massively, the managers need to pay more and get better staff.
The food is also a massive let down and very disappointing.
We asked to move to another of their hotels as the whole weekend was a disappointment, we moved to the Inn on the lake and it is.
- Official Description (provided by the hotel):
- Nestled in the heart of the Borrowdale valley and overlooking Lake Derwentwater, the Lodore Falls Hotel has one of the finest settings in the Lake District, with access to some of the most impressive walks in the area from the front door. The hotel offers the Lakeland welcome associated with family ownership and courteous staff, who are always on hand to welcome and assist you in a friendly way during your stay. Delicious light meals and afternoon teas are available throughout the day in the comfortable lounges overlooking Derwentwater and in the early evening you can enjoy a drink in the bar before experiencing some of the region's finest cuisine served in the elegant Award Winning AA Rosette Lake View restaurant. Famous for style, service and hospitality, the Lodore Falls Hotel offers the perfect location to suit all tastes. Hotel Improvement works 2017 We have exciting plans to create a new chapter in the history of the Lodore Falls Hotel. The ground floor of the hotel has been completely renovated, from the start of our renovations in January 2017 our leisure club and beauty salon will remain closed until Summer 2018, when we reveal our brand new luxury spa and a brasserie restaurant with an outdoor terrace, as well as 18 new exclusive bedroom suites. While this carefully planned development is underway we will do everything in our power to ensure these works do not impact on our guests experience. ... more less
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- Also Known As:
- Lodore Falls Keswick
- Hotel Lodore Falls
- Lodore Falls Hotel Borrowdale, Keswick