Stayed for one night on Saturday 8th September with a group of friends , the good bits are the location and the rooms , we stayed in a de luxe room which was very nice. The Spa is good but only went for a swim and a quick sauna so did not use it all. The bad bits , the service in the restaurant is appauling , inexperienced staff with no direction from a restaurant manager.
We sat down and waited 25 mins for a drink , the table was incorrectly set with only half the placings having water glasses, the table had been set without wine glasses so when we ordered our wine which took another 20 mins we had to then wait for warm ( just out of the dishwaser) wine glasses to be brought. The service throughout the meal was haphazard at best and then to top it off the bill had several items on it which we had not ordered.
You would think a hotel like this would be able to cope with large parties and make the whole experience memorable but I am afraid this hotel falls well short on all counts
- Official Description (provided by the hotel):
- Situated on the picturesque River Leven at the southern tip of Lake Windermere, this 17th-century coaching inn is full of character and charm, but also offers well-equipped rooms, first-class leisure facilities and a fabulous ESPA spa. Enjoy the cosy, traditional lounges with roaring log fires, sample a unique local ale and enjoy a first-class dinner from the extensive hotel menu. The chef makes a point of finding the very best natural ingredients from local sources. If you're planning on a family trip, you'll find that The Swan has excellent facilities for children. Whether it's books and toys available in the library, a special restaurant menu or the complimentary milk and cookies served up at bedtime, younger guests are well looked after. Of course, there are many opportunities for them to play too - both in the hotel's 14 acres and the beautiful surrounding countryside. Whatever the reason for your trip, business or pleasure, you can be sure of the warmest of welcomes and will have the perfect base for exploring the wonderful beauty of the Lake District. ... more less
- Reservation Options:
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- Also Known As:
- Swan Newby Bridge
- Swan Hotel Newby Bridge
- Swan Hotel & Spa Newby Bridge, Lake District