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“Great stay overall!!!”
Review of Swan Hotel & Spa

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Swan Hotel & Spa
Ranked #4 of 5 Hotels in Newby Bridge
Certificate of Excellence
Birmingham
1 review
“Great stay overall!!!”
Reviewed 29 April 2008

We got married here on the weekend of the 5th April and had an absolutely superb time.

Staff were extremely helpful all weekend and in particular John, Ben, Lindsay, Steve the porter (who never comlained despite having to move all our stuff about 6 times) and Nils. The rooms were lovely although i would recommend taking one of the new rooms and the Spa bedroom in particular looked great.

Our wedding breakfast and ceremony were dealt with very professionally and everything ran very smoothly.

My only slight complaints would be that they claim to be very child friendly but were unable to organise a babysitter for one of our guests (who was saying at the hotel) despite 36 hours notice and there wasn't a great deal for the kids to do and the housekeeping staff were a bit overeager for us to move out of our room at the appointed 11am on the morning after our wedding despite a new room not being ready for us so we were stuck in the lobby for 3 or 4 hours when we would have been much happier spending a bit more time in bed.

All in all and other than these minor points it was a great weekend which will live in our memory for ever!!!

  • Liked — Great new rooms
  • Disliked — Surly and jobsworth housekeeping staff
  • Stayed April 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank stuartd75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (233)
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English first
Lytham St Anne's, United Kingdom
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 April 2008

My wife and I stayed at the Swan for 2 nights ( 01/04/08). Very impressed. The location next to the river makes it a wonderful setting.
This was a mid-week break and the hotel was not full, just busy enough for the time of year. The room overlooking the river was great, clean, nice decoration and a good size. Room also had some welcome features, ample size flat screen TV, fridge, plenty of storage, small table and chairs in the window, and bathroom with good shower. It’s a standard hotel room and bathroom layout (shape), but with some nice quality features that is hard to find in the Lakes. Good beds and lovely crisp cotton sheets provided that extra touch of quality.
Dining is expensive. We had a meal in the Roland room (main restaurant) on the first night. The meal was OK, but not fantastic for the price.
Breakfast is also served in the Roland room, and chairs are marked (kids drinks being spilled). Not what you would expect at these meal prices.
Whatever area you are dining in, (bar, River, Roland) the meals are expensive. However this does tend to keep out the ‘cheap as chips’ brigade, which is a bonus. So to sum up, a good midweek break with good accommodation and decent meals, in a wonderful setting.

Mike & Beverly

  • Liked — River location
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank MikeH49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 February 2008

We stayed at the Swan Hotel after a dissapointing room allocation at a facing hotel. The refurbishment is now complete the staff were courteous the porter was extremely polite and helpful and the stay was an absolute joy. We ate in the restaurant and the food was delicious. We wanted to stay a further night but the hotel ws fully booked because of a wedding. We are now waiting to book for March to go back and have another enjoyable experience.

  • Liked — cleanliness food & staff
  • Stayed February 2008, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrs-ajo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Wales
Level 5 Contributor
81 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 29 January 2008

Just got back from a two night stay at the Swan Hotel. The setting of the hotel is lovely, just by the river. Didn't get chance to sit outside but lovely seating area by the river. Reception staff were friendly and helpful. The health and fitness suite was excellent. Lovely swimming pool, jacuzzi, steam room and sauna which we used both days. There are three eatings areas in the hotel The Swan Inn, Roland and the River Room. We only ate in the River Room, food was nice and staff really friendly. Breakfast is served in Roland and there is a good choice and the full English breakfast looked really good, however, i opted for scrambled eggs on a bagel which was lovely.

If you've got a car and don't mind driving out at night I would recommend going into Ulverston or Windermere where there are a nice selection of retaurants.

We stayed in one of the standard rooms. Nice big space with double bed, really comfortable. Bathroom ok. Although the cleaners had been in they failed to see the previous guests pants which had been left on the shelf above the shower! We were offered a discount on our next stay there on account of this. Toilet seat was loose which was irritating. Apart from that I cannot fault this hotel and the staff.

  • Liked — Swimming Pool
  • Stayed January 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Claretp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 January 2008

To make you aware my job involves staying at hotels almost every week all over Europe.
My girlfriend and I stayed over New Year 07/08 for a package booked late. I'm 38 and she's 29. We were a little apprehensive because of the location of the hotel being far away from a town but thats one of the nice things about this hotel. Even though it rained for the whole 3 days we stayed we found plenty to do both inside the hotel and our excursionsout.
The hotel is FANTASTIC. Completely. The reception staff and pleasant. The bar staff are hardworking and pleasant. The young restaurant manager completely stood out with his lovely attitude to customer satisfaction. The food was to the top standard, hot, well presented and tastefull. I'm a vegetarian and equally their was a nice selection for me from both teh bar and restaurant menu's. The hotel is clean spotlessly clean. Rooms very comfortable.
The Hogmanay evening was a black tie event which wasn't made clear but fortunately i had a black tie packed for the event. Their was a few older retired couples and families but that didn't stop us making friends and having a really fantastic time.
This hotel is very well recommended by me! Actually it well deserves its 4 star rating and the food is fabulous. Don't be fooled by cheaper alternatives. This is the hotel to stay! I will definately be returning.

Stayed January 2008
Helpful?
3 Thank vacforming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, United Kingdom
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 December 2007

We have had the most fantastic time at this hotel over 4 nights at Christmas. The hotel is beautiful. The decoration in the public areas is modern and striking. The staff could not have been better. Every single person was friendly, helpful and a joy to deal with. The pool was lovely and the spa and gym facilities looked great, although we didn't use them. The food was fantastic. We ate in the River (a brasserie) on our first night (not part of the Christmas programme) and it was great. Then we ate in Roland for the rest of our meals and they too were excellent. The Christmas Day menu comprised something like 8 or 9 courses and was delicious. I cannot recommend this hotel highly enough and would always choose it if I was staying in the Lakes again.

  • Liked — The striking décor in the public areas
  • Disliked — Nothing
  • Stayed December 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank ShrimpStation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, Berkshire
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 25 October 2007

Half term break with wife and 7 yr old daughter. Paid £180 per night B&B for double room with rollaway bed for daughter. Very well located as a base for exploring the Lakes.
Arrived at 2.15 and invited to use pool as room not ready (not guaranteed until 3 anyway). Our room on first floor looking out over river was lovely, bed and bedding truly sumptuous, bathroom spotless and generally a very good standard of room. Meals in both River Room and Rolands of a high standard, if a little over-priced. Restaurants have a nice atmosphere and were full most of the evening. That said, it's a hotel and there's not a lot else out there other than pub food. The Swan probably does the best grub for some distance. Wine list pretty good too but you pay a premium. A pleasant Pinot Grigio at £16 for example.
The hotel retains its' lovely 2 or 3 fireplaces in the various river facing cosy areas between reception and the bar and these were all lit from about 5.30pm. Get a seat here in the evening, wine or beer to hand and you'll hate having to risk losing it for dinner. These spots are lovely, and popular.
The pool, sauna and steam room area gets top marks apart from some really sloppy attention to detail with loose and rusty fittings which let the place down. Gym looked pretty good. All you'd expect. Surprisingly, we seemed to get the facilities much to ourselves - never busy or crowded.
The warm milk and cookies at bedtime for kids, delivered by room service at no extra charge was a big hit. The 'adventure trail'was a bit tiddly and little more than a small park play area and the library and games amounted to a single shelf of fairly old books and a cupboard of board games. Rather over-sold on the website I think!
All in all a place we'd go back to - especially if they get shot of the receptionist who seems to regard customers as an irritant. Everyone else fine but she reallty spoilt our arrival. Management - get her on a customer service course!

  • Liked — cosy fireplaces and quality room
  • Disliked — just one of the reception staff
  • Stayed October 2007, travelled with family
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Greg999Reading
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swan Hotel & Spa

Property: Swan Hotel & Spa
Address: Newby Bridge, Newby Bridge LA12 8NB, England
Region: United Kingdom > England > Cumbria > Lake District > Newby Bridge
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Newby Bridge
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Swan Hotel & Spa 4*
Number of rooms: 52
Official Description (provided by the hotel):
Situated on the picturesque River Leven at the southern tip of Lake Windermere, this 17th-century coaching inn is full of character and charm, but also offers well-equipped rooms, first-class leisure facilities and a fabulous ESPA spa. Enjoy the cosy, traditional lounges with roaring log fires, sample a unique local ale and enjoy a first-class dinner from the extensive hotel menu. The chef makes a point of finding the very best natural ingredients from local sources. If you're planning on a family trip, you'll find that The Swan has excellent facilities for children. Whether it's books and toys available in the library, a special restaurant menu or the complimentary milk and cookies served up at bedtime, younger guests are well looked after. Of course, there are many opportunities for them to play too - both in the hotel's 14 acres and the beautiful surrounding countryside. Whatever the reason for your trip, business or pleasure, you can be sure of the warmest of welcomes and will have the perfect base for exploring the wonderful beauty of the Lake District. ... more   less 
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Also Known As:
Swan Newby Bridge
Swan Hotel Newby Bridge
Swan Hotel & Spa Newby Bridge, Lake District

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