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Swan Hotel & Spa
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Reviewed 12 July 2013

We happened to pick a week of glorious weather in the whole of the UK to stay at the Swan Hotel - so this review may be slightly tinted with sunshine - but is true nonetheless.

My husband, 1 year old son and I booked Room 18 for our stay - also known as the Potter Suite, one of the 2 family suites in the hotel (Beatrix being the other one). Worth booking a couple of months in advance.

2 rooms with a shared bathroom - it was perfect for our needs. Our son's room consisted of 2 single beds, plus a large floor space so we could put up his cot bed - and still have room for a play area on the floor. There was no separate hallway/external door into his room either - all access from the main bedroom, so both better in terms of safety and a reduction in noise from passing foot traffic. The suite was river facing, which sounds great and it is a good view - however it also meant that noise from the road (the way into the hotel car park passes right under the window), plus the outside bar tables can be clearly heard until late into the evening.

Other good features in the room for families with young kids included; free milk (roughly a 160ml-200ml portion a night per child if ordered for bedtime), a couple of toys provided in the room, air conditioning units, and a fridge - which was vital for us, as we had to bring my son's food along for the 5 days we stayed.

The hotel itself also has very good family features such as a playroom with books, lego and blocks where you can happily sit and watch your toddler play on the floor, while you sit on the comfy sofas with a drink, and the fact the Swan Inn pub serves food all day means that you can partake of an early dinner to suit with your child's mealtime.

The food was good in the Swan Inn - marred only by our last night, when my husband's steak and my pork belly were served quite late and were burned/overcooked. We complained and were duly refunded the cost of the meal (which we didn't eat). When commented to the reception staff later on that evening, the strange comment "sorry, we are very busy tonight" was given. A bit of a pet peeve, when that is given as an acceptable excuse.

Other than that though - we couldn't really fault our stay and had a lovely time.

There were lots of things to do in the area as well - we visited the villages of Cartmel and Hawkshead, HoleHird gardens, Fell Foot park, walked up Gummer's How (bit of a trek with a baby on a sling on your back, but doable) and could have stayed for longer and seen much more.

Would go back.

Room Tip: Family suites (Potter and Beatrix) are a good find. It is difficult to find hotels with 2 separate bedrooms.
  • Stayed: July 2013, travelled with family
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1  Thank ai8401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

When we turned into the junction for the hotel we saw a very attractive building peering over an old stone bridge. (Please note turn right after you've gone over the bridge to head to the car park- not overly clear)

We were warmly welcomed by the reception staff at check in and the reception of the hotel was tastefully and impressively decorated.

We shared a light lunch of a BBQ pulled pork flatbread which was laden with pork/jalapeños/tortilla crisps&peppers, garnished with coriander and a portion of seasoned fries. The flatbread was a delicious fusion of flavours-we would definitely recommend!

Unfortunately the afternoon we arrived the heavens opened so we didn't venture out of the hotel after check in.

We checked into our room and we were very pleased. Although we had selected a 'standard room' the room was still beautiful and spacious, with a king size bed, a small seating area, tea&coffee facilities, built in wardrobes & lovely crisp white bedlinen. The bathroom was contemporary, spotless and with full sized complimentary toiletries to use during your stay.
We had opted for a 'river view' which was lovely from our window, until a disabled car parked outside, however it wasn't there for too long and there are double yellow lines to stop other people parking there.

We used the pool/sauna/jacuzzi/steam room facilities which were all clean, the lockers were free and towels were provided.

We booked a table in the restaurant, intimate lighting, again tastefully decorated with contemporary furnishings with a flourish of feminine floral classic touches and complete with a large open fireplace. Service was smooth and leant itself to being a relaxing environment, generous portions and beautifully presented dishes. My husband chose the fish and chips and I had sirloin steak and chips. My husband was very impressed with the large fish and the mound of chips he was presented with and my steak had been cooked to perfection served alongside real home made chips and large lightly battered onion rings. We then ordered deserts: mars bar cheesecake and crème brulee served with lavender shortbread. The mars bar cheesecake is a tower of gooey naughtiness and very sweet- again presentation beautiful! The crème brulee was a generous pot of yumminess and the lavender shortbread (a first for me) was delicate and moreish!

Next day we woke early and decided to have a small walk pre-breakfast since we hadn't gone outside the hotel since 1pm when we had arrived the previous day, then headed for breakfast which is in a room above the restaurant we had dined in the night before. Upstairs was a spacious loft with a large wooden breakfast table as its centerpeice offering continental breakfast of cereals, pastries, fruit, milk, & juice all served in rustic baskets or spode-like design jugs and bowls. Breakfast is cooked to order- we both went for the Cumbrian cooked breakfast which consisted of: 2 large sausage, 2 thick cuts of smoked bacon (best I've tasted!), beans, perfect runny fried egg (no grease), a round of mixed toast, and it also came with mushrooms, a large tomato and black pudding but we requested to not have any of these three items as we are not keen.


In our room we had been left an information sheet with the days forecast and suggested things to see or do, we decided to do the suggested walk around High Dam which was up the road from the hotel, this is a lovely walk which took us a leisurely 1.5hours - beware some of the paths consist of jagged, cracked rocks and tree roots so wear suitable shoes and believe it or not even though the path starts in the middle of practically nowhere there's a parking meter!

Fantastic stay, wonderful location, delicious food and excellent staff. Would recommend to couples. I would love to go back some time in the future!

We were in Room 103 which was on the bottom floor first few rooms from reception- if you select a 'river view' you will be on the path/road so you will have the odd person walking past your room, they can't see in however you do see their heads bobbing past!

  • Stayed: July 2013
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1  Thank GillN123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

Fantastic location, clean, friendly and good value for money. Excellent facilities for children. We went for a wedding and they hosted a brilliant day. There was a play room for children and the hotel was in beautiful surroundings.

  • Stayed: December 2012, travelled with family
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Thank Leann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2013

I was taken here as a surprise for my birthday and it was probably the best birthday present ever!

The bedroom was beautiful, huge bed, very tastefully decorated with a spacious and immaculately clean bathroom.

We ate in the bar and in the restaurant and the food was exquisite each time. We did spot a rat though in the scullery which we made the staff aware of straightaway - this is to be expected though I suppose in a country hotel! The breakfast was incredible, with table service in addition to a buffet - HEAVEN!

Whilst here I was lucky enough to sample the spa offerings too as I was booked in for a massage. The spa was also very impressive.

Based on this experience I would love to return, I will have to choose a weekend with better weather next time though as due to the weather this time we were unable to make the most of the beautiful surroudings.

  • Stayed: January 2013, travelled as a couple
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1  Thank Catherine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2013

We stayed here for two nights 25th & 2th June. The hotel is in a great spot for exploring the lake district especially for those driving up from the south. The location was stunning over looking the river and the hotel's mini marina. There are plenty of outdoor tables for a relaxing drink or meal by the water.

The decor and fit out of the hotel was also very impressive, maintaining a boutique feel despite its size and prominence. Lots of places to escape and relax and a large bar area and dedicated dining room. Cleanliness, facilities, friendliness/helpfulness of staff were also to the highest standards.

The food appeared a little pricey but once we'd tried it, given what you pay in the rest of the Lake District, the price tag was more than justified.

We will definitely come back again,

  • Stayed: June 2013, travelled with family
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1  Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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