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“Fantastic”
Review of Swan Hotel & Spa

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Swan Hotel & Spa
Ranked #3 of 5 Hotels in Newby Bridge
Certificate of Excellence
Nottingham, United Kingdom
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Fantastic”
Reviewed 19 January 2014 via mobile

Had a wonderful new year. Excellent, knowledgeable and polite staff made us very welcome. One minor point why do you have to book for restaurant when it is equally busy with young families as is the bar area. Ambience of romantic meal could be spoiled by lots of overtired toddlers and babies in formal restaurant. Despite this we will be back. Spa great.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (226)
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Manchester
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 January 2014

We booked a night away with a special offer by calling the hotel directly. We were given a Deluxe room with a River view which was modern, spotlessly clean and gorgeously furnished. It was really warm at night so we had to open the windows but I think this is standard for most hotels! We used the Spa facilities before our Dinner reservation in the River Room. Food and wine were excellent and we were well looked after. After dinner we had drinks in one of the lounge areas by a lovely fire. This is a very family orientated Hotel and there were lots of families staying as well as couples. This didn't bother us really but i think it is worth mentioning in case you are looking for a completely romantic getaway. The Spa has a 10m pool, Sauna, Steam room and Jacuzzi which was lovely for what we needed. Breakfast was delicious with plenty of choice and generous portions. We would have loved to explore the surrounding areas if we had more time.

Room Tip: We were in 313 which was Deluxe room River facing on the 2nd floor.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LouJen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 January 2014 via mobile

Didn't stay but was passing and it looked a nice place for lunch. Had a nice meal - good food and extremely prompt service in a nice setting. Well kitted out for families with small children. Tempted to come back some time and stay in the hotel.

Stayed January 2014, travelled with family
Helpful?
Thank Henry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lancashire
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 January 2014

Went to the swan at the recommendation of a friend who said we would love it she was right from the moment we arrived the drive across the bridge was picture postcard, The checkin was easy staff were friendly well informed and told us the layout services ect. Hubby had booked room with a river view it was roomy lovely and very comfortable with everything we needed and more .Had dinner both nights in the river room which was superb very good choice of food and wines.Breakfast was taken on the upper tier of the river room good selection of buffet and cooked breakfast.The whole time we were there the service cleaniness and ambience of the swan was lovely will definitely be going back .unable to comment on spa as did not use but the pool looked very inviting.

Room Tip: Room with river view was lovely .
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kathy t t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 10 January 2014 via mobile

I stayed four nights (business) in early January and found the hotel and staff first class. The room was good quality, and the bar and restaurant areas were comfortable.

The only disappointment was the unavailability of lighter snacks (eg. Club sandwich) after 5pm. I found the main courses to be average at best (cheeseburger, macaroni and scampy on three of the nights - I ate out on the fourth simply for a change of scene) but the breakfast was as good as I have had - both the scrambled eggs and salmon and poached egg and sauce are to die for!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank david8242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kendal, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 January 2014

I had the fish pie in the bar. It was only salmon (no other fish) and fish skin pie, with mash, a few chopped dried up leeks on the top, lots of powdery breadcrumbs, no other veg and two dried out pieces of bread and a tiny bit of butter. Pretty awful.
I sent a nice constructive email to give feedback and got a very poor response.
Over priced and disappointing quality and customer care.

Stayed January 2014, travelled with family
Helpful?
1 Thank SuzannePender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 January 2014

My wife and I + baby stayed here for a night 27th Dec.
In summary : Service very good : Warm, welcoming, helpful and polite.
We had some lunch in the Bar area which was very nice. Better than pub food. Again service very good.
We used the spa facilities which included a small pool with Steam room and Sauna + family changing facilities : Facilities were good and spotlessly clean.
Breakfast was also good : served in a great dining area.
The room was a good size, the bathroom was modern and well appointed.

They offer a great "baby listening" service if you fancy a drink at night. You call reception and leave the phone off the hook. Let reception know where you will be in the bar and if the baby stirs, they will come and get you. Brilliant! (We used this service for 1/2 hour - and appreciated it!)

2 niggles :
1. They wanted to charge 15Pounds per night for a travel cot which seemed a little unreasonable.
2. The bed was horrendously uncomfortable. The mattress was very soft in the way that a mattress goes when it needs replacing. So we did not have a good night sleep.

Would I stay again ? Yes, definitely.
But not at the full price - only if there was an offer.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scotttennerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swan Hotel & Spa

Property: Swan Hotel & Spa
Address: Newby Bridge, Newby Bridge LA12 8NB, England
Region: United Kingdom > England > Cumbria > Lake District > Newby Bridge
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Newby Bridge
#3 Luxury Hotel in Newby Bridge
#3 Romantic Hotel in Newby Bridge
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Swan Hotel & Spa 4*
Number of rooms: 52
Official Description (provided by the hotel):
Situated on the picturesque River Leven at the southern tip of Lake Windermere, this 17th-century coaching inn is full of character and charm, but also offers well-equipped rooms, first-class leisure facilities and a fabulous ESPA spa. Enjoy the cosy, traditional lounges with roaring log fires, sample a unique local ale and enjoy a first-class dinner from the extensive hotel menu. The chef makes a point of finding the very best natural ingredients from local sources. If you're planning on a family trip, you'll find that The Swan has excellent facilities for children. Whether it's books and toys available in the library, a special restaurant menu or the complimentary milk and cookies served up at bedtime, younger guests are well looked after. Of course, there are many opportunities for them to play too - both in the hotel's 14 acres and the beautiful surrounding countryside. Whatever the reason for your trip, business or pleasure, you can be sure of the warmest of welcomes and will have the perfect base for exploring the wonderful beauty of the Lake District. ... more   less 
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Also Known As:
Swan Newby Bridge
Swan Hotel Newby Bridge
Swan Hotel & Spa Newby Bridge, Lake District

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