Booked as part of a 40th birthday present for my husband we thoroughly enjoyed our stay here. The public areas of the hotel are beautiful, fantastic mix of old ( the building is 17th Century) and modern. For the most part the staff were superb, front desk, spa and house-keeping particularly - everyone had a smile and a moment to chat. We had a Deluxe room with ample space for the rollaway bed for our 7 year old and we had a front facing room with beautiful river views. The hotel is however on a road junction, which was busier than anticipated and whilst not a major problem for us we were certainly aware of the road noise. We chose to eat in the Swan Inn rather than the River Room on both evenings although the menu is the same for both and whilst the food was good we were not blown away by it, had we been staying for a 3rd night we would have found elsewhere to eat. The staff in the pub sadly were not as welcoming as elsewhere in the hotel and just needed to smile a little more, whilst all were perfectly polite for a few of them it all seemed be a little to hard. A request for a side plate was deemed to involve a great deal of effort and even when being served at the bar the friendly smiles and warm approach evident elsewhere in the hotel were missing. On the Friday evening we were served by a member of staff who took every opportunity to tell us how ill she was feeling and then moaned at us for the remainder of our time there. We sympathised but ultimately this was not what we wanted to encounter during our evening. Ultimately we loved the hotel, the location is right on the Southern tip on Windermere where the scenery is beautiful but more gentle than heading further north. Lakeside is a 5 minute drive away and ferries cover all points of the lake from here, the rest of the National Park is easily accessible too. The majority of the staff were excellent, just one or two of them perhaps need to take note of how it should be done.
- Official Description (provided by the hotel):
- Situated on the picturesque River Leven at the southern tip of Lake Windermere, this 17th-century coaching inn is full of character and charm, but also offers well-equipped rooms, first-class leisure facilities and a fabulous ESPA spa. Enjoy the cosy, traditional lounges with roaring log fires, sample a unique local ale and enjoy a first-class dinner from the extensive hotel menu. The chef makes a point of finding the very best natural ingredients from local sources. If you're planning on a family trip, you'll find that The Swan has excellent facilities for children. Whether it's books and toys available in the library, a special restaurant menu or the complimentary milk and cookies served up at bedtime, younger guests are well looked after. Of course, there are many opportunities for them to play too - both in the hotel's 14 acres and the beautiful surrounding countryside. Whatever the reason for your trip, business or pleasure, you can be sure of the warmest of welcomes and will have the perfect base for exploring the wonderful beauty of the Lake District. ... more less
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- Also Known As:
- Swan Newby Bridge
- Swan Hotel Newby Bridge
- Swan Hotel & Spa Newby Bridge, Lake District