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“Good food, good atmosphere” 4 of 5 bubbles
Review of Swan Hotel & Spa

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Swan Hotel & Spa
Ranked #3 of 5 Hotels in Newby Bridge
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good food, good atmosphere”
4 of 5 bubbles Reviewed 9 May 2014 via mobile

We only are here, we didn't stay, but we would like to come back and stay at the hotel, the restaurant was busy to be expected on a Saturday evening, but the service and food was excellent although it was busy, definitely recommend

Stayed May 2014, travelled with family
Helpful?
Thank northroph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,164 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
York, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 30 April 2014

My husband booked the Swan for our wedding anniversary. Our bedroom was very disappointing - lots of cheap furniture and incredibly naff cheap wall paper. Bathroom needed a refurb. In fact the whole room could have done with that. It was also cold.

The common areas of the hotel are better - funky decor and I especially liked the breakfast area. Breakfast was also excellent if not a little slow.

The food was quite good but not spectacular - it was expensive

After all my moaning it wasn't terrible just a bit average. We enjoyed the swimming pool, although the pool was a little too chilly for me. I had a massage which I think was 10 minutes too short and again average. We did though have a lovely weekend and the Lake District was as fabulous as ever. Just not sure I'd go back to the Swan.

  • Stayed February 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank vic H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pershore
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 27 April 2014

Booked as part of a 40th birthday present for my husband we thoroughly enjoyed our stay here. The public areas of the hotel are beautiful, fantastic mix of old ( the building is 17th Century) and modern. For the most part the staff were superb, front desk, spa and house-keeping particularly - everyone had a smile and a moment to chat. We had a Deluxe room with ample space for the rollaway bed for our 7 year old and we had a front facing room with beautiful river views. The hotel is however on a road junction, which was busier than anticipated and whilst not a major problem for us we were certainly aware of the road noise. We chose to eat in the Swan Inn rather than the River Room on both evenings although the menu is the same for both and whilst the food was good we were not blown away by it, had we been staying for a 3rd night we would have found elsewhere to eat. The staff in the pub sadly were not as welcoming as elsewhere in the hotel and just needed to smile a little more, whilst all were perfectly polite for a few of them it all seemed be a little to hard. A request for a side plate was deemed to involve a great deal of effort and even when being served at the bar the friendly smiles and warm approach evident elsewhere in the hotel were missing. On the Friday evening we were served by a member of staff who took every opportunity to tell us how ill she was feeling and then moaned at us for the remainder of our time there. We sympathised but ultimately this was not what we wanted to encounter during our evening. Ultimately we loved the hotel, the location is right on the Southern tip on Windermere where the scenery is beautiful but more gentle than heading further north. Lakeside is a 5 minute drive away and ferries cover all points of the lake from here, the rest of the National Park is easily accessible too. The majority of the staff were excellent, just one or two of them perhaps need to take note of how it should be done.

Room Tip: River facing rooms have a lovely view however there may be some road noise.
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Bridie73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandbach, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

We stopped here for Sunday lunch in The River Room restaurant. Excellent service, probably the best roast beef we've had in a long time. The whole dining experience was top notch! My 10 yr old son even asked the waiter to complement the chef he couldn't stop raving about it.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ripon, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

My husband and I have just returned from a fantastic two night stay at this hotel and spa, and what can I say, it ticked all the boxes for us. From an exhausted husband who has been working away in America, to a tired Mummy of 3 year old twins and two very energetic little girls, it couldn't have been more perfect!

The Beatrix and Potter suites are ideal for families as they have interconnecting rooms with a bathroom in-between and beautifully decorated with a dolls house in the room, lovely and thoughtful touch. The children were brought milk and cookies at bedtime (the twins highlight of the holiday!) and couldn't have made to feel more welcome. The baby listening service works brilliantly and is a great way for parents to enjoy supper on their own in the safe knowledge that the little ones are tucked up in bed.

We were lucky enough to have wonderful weather for the Easter weekend so we walked to nearly Lakeside (about a mile from the hotel) and took the boat to Bowness where we hired a speed boat on Windermere which was great fun and a lovely way to enjoy the Lake; again great for little ones as the speed limit is 4 miles an hour!

Returning back to the hotel we caught the steam train from Lakeside and it stops just next to Newby Bridge so a lovely experience on a sunny day.

As the hotel is on the river it is perfect for enjoying lunch and a glass of wine in the sunshine whilst the children watch the swans and ducks swim by, just delightful.

Our experience of the spa was excellent with a relaxing ambience, indulging treatments -thoroughly spoiling! The pool area is lovely and whilst we didn't use the gym, looked well equipped.

I never usually have the time to write a Tripadvisor review but I felt I had to in this instance. Overall this hotel has managed successfully to create the balance between a stylish hotel that feels like a real treat for parents whilst making the children feel so welcome and included. We will definitely be returning and already dreaming of our next weekend break there!

Room Tip: Beatrix and Potter suite - perfect for families
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JCG918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marbella, Spain
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 15 April 2014 via mobile

Both myself and my partner visited the spa. Treatments were well priced rooms were exceptional and modern. All equipment was modern and spa staff were very competent. Lovely view over the river. I would return tomorrow can't comment on hotel as we didn't stay here.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank misscassiew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gloucestershire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 14 April 2014

Stopped by for dinner last night in the bar restaurant. Staff were friendly, and advised a 20minute wait for meals. Fair enough. However 1 HOUR later the food finally arrived - at least 3 of our four ordered meals. The 4th had been forgotten. The staff did a good job at recovery (free desert), but with two young and tired children this was too little, too late. We could tell from the faces on other tables that we were not the only ones enduring excessive waits. Poor.

  • Stayed April 2014, travelled with family
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank jimjams01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swan Hotel & Spa

Property: Swan Hotel & Spa
Address: Newby Bridge, Newby Bridge LA12 8NB, England
Region: United Kingdom > England > Cumbria > Lake District > Newby Bridge
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Newby Bridge
#3 Luxury Hotel in Newby Bridge
#3 Romantic Hotel in Newby Bridge
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Swan Hotel & Spa 4*
Number of rooms: 52
Official Description (provided by the hotel):
Situated on the picturesque River Leven at the southern tip of Lake Windermere, this 17th-century coaching inn is full of character and charm, but also offers well-equipped rooms, first-class leisure facilities and a fabulous ESPA spa. Enjoy the cosy, traditional lounges with roaring log fires, sample a unique local ale and enjoy a first-class dinner from the extensive hotel menu. The chef makes a point of finding the very best natural ingredients from local sources. If you're planning on a family trip, you'll find that The Swan has excellent facilities for children. Whether it's books and toys available in the library, a special restaurant menu or the complimentary milk and cookies served up at bedtime, younger guests are well looked after. Of course, there are many opportunities for them to play too - both in the hotel's 14 acres and the beautiful surrounding countryside. Whatever the reason for your trip, business or pleasure, you can be sure of the warmest of welcomes and will have the perfect base for exploring the wonderful beauty of the Lake District. ... more   less 
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Also Known As:
Swan Newby Bridge
Swan Hotel Newby Bridge
Swan Hotel & Spa Newby Bridge, Lake District

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