Poor service, dirty linen ( duvet cover was dirty on arrival and not changed for second night)
Hospitality tray stocked with poor quality fare
Wardrobe door off runner and could only close with difficulty
Cleanliness of bathroom poor and fitting are worn, the bed also sagged.
Meals average quality but above average prices. Breakfasts were average and evening meals were poor.
High cost and low service delivery, this hotel flatters to deceive and does not deliver on the basics but charges premium rates.
- Official Description (provided by the hotel):
- Situated on the picturesque River Leven at the southern tip of Lake Windermere, this 17th-century coaching inn is full of character and charm, but also offers well-equipped rooms, first-class leisure facilities and a fabulous ESPA spa. Enjoy the cosy, traditional lounges with roaring log fires, sample a unique local ale and enjoy a first-class dinner from the extensive hotel menu. The chef makes a point of finding the very best natural ingredients from local sources. If you're planning on a family trip, you'll find that The Swan has excellent facilities for children. Whether it's books and toys available in the library, a special restaurant menu or the complimentary milk and cookies served up at bedtime, younger guests are well looked after. Of course, there are many opportunities for them to play too - both in the hotel's 14 acres and the beautiful surrounding countryside. Whatever the reason for your trip, business or pleasure, you can be sure of the warmest of welcomes and will have the perfect base for exploring the wonderful beauty of the Lake District. ... more less
- Reservation Options:
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- Also Known As:
- Swan Newby Bridge
- Swan Hotel Newby Bridge
- Swan Hotel & Spa Newby Bridge, Lake District