We had a three day stay from 17 May for a special occasion. On the plus side all the staff were pleasant, welcoming and friendly. The hotel and grounds were beautiful. Breakfast and dinner was good but presentation could have been a bit better ( rather sloppy on some dishes)
On the minus side our room, the top coach house, was quite dark with no wardrobe (a small hanging rail only).The bathroom was very small. We managed, but a bigger person would struggle. The hot radiator was too near to the toilet - I burnt my legs twice! A better option would be to remove the small jacuzzi bath and have a walk in shower. We had reception problems with the TV throughout our stay - the maintenance staff fixed it but it kept coming back. As a 5 star hotel they do need to get flat screen TV's with more than a limited edition of Freeview!
I am not sure given the price we paid that I would recommend the hotel for a special occasion. The management do need to up their game. Such a pity.
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- Also Known As:
- Broadoaks Country House Hotel Troutbeck
- Broadoaks Country House Troutbeck, Lake District