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The cross keys hotel
Ranked #2 of 2 Hotels in Milnthorpe
Reviewed 20 January 2008

I was staying with a colleague at The Cross Keys, due to working away from home. I have to say I stay in a lot of hotels in and around the UK and therefore know a good hotel when i see one. This stay was for 5 nights, 5 long, horrible nights! I arrived at my destination, the place looked clean and comfortable, so i checked in.....

Thats when the problems started! The beds were so uncomfortable, it was hellish, the extractor fans kept myself and my colleague awake half the night (and he wasnt even in the same room!), the bar staff were ok, but quite unfriendly when you got talking to them regards to what was on offer in the way of beverage. My stay was bed and breakfast....... what breakfast?? Toast if you was lucky, and then it was cold and resembled cardboard! The attitude of the owner was remarkable, it was as if he really did not want you there and just wanted your money and none of the hospitality. However he received such a pretty building from his company is beyond me.....

I frequented another of the other pubs in the area, and although the pub was a little tired looking, the atmosphere was brilliant. We were made to feel like regulars and it was so welcoming, they actually spoke to you and made you part of the town, (and the beer was superb!), just like you really belonged, you felt like you really did not want to go back to the unfriendly and uncomfortable hotel in which you were staying.

To ask if i was going to stay there again? No a cat in hells chance, i would rather take up residency on one of the benches in and around Milnthorp! A real shame, as the building is lovely, but the owner is just not up to the job.

  • Stayed: January 2008, travelled on business
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6  Thank MarkPBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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118 - 121 of 121 reviews

Reviewed 21 March 2007

Stayed at this hotel, wasn't very impressed! Rude attitude, food terrible and the whole experience is one i would like to repeat. best thing for this place is to be rased to the ground, that way, no one would have to go through what a terrible, nightmarish stay I had!!

  • Stayed: February 2007, travelled as a couple
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4  Thank PTaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2007

Lovely place for overnight stay, good food prepared by landlord himself, was most impressed. Very clean compared to some of the hotels/pubs in the area, specially surrounding the Square.

Beautiful room with four poster bed, enjoyed my stay.

  • Stayed: December 2006, travelled as a couple
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4  Thank LakeDistrictlass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2005

Apart from the location at a major road junction, the hotel itself seems reasonable enough. The rooms are of an average size and appear to have recently been slightly refurbished. The room which I stayed in was hot and airless, a fact which wasn't helped by the two tiny windows overlooking the noisy courtyard behind. The staff when checking in were rude and generally unhelpful, the breakfast was the traditional (overly) greasy fry up served with a surly look which I had come to expect. When checking out the proprietor did his best to ignore me and then sullenly mumbled something and handed me the credit card machine to pay. This isn't an experience I'd care to repeat and would much rather recommend any of the other hotels in the area !

  • Stayed: August 2005
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9  Thank absinthe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The cross keys hotel

Address: 1 Park Road, Milnthorpe LA7 7AD, England
Region: United Kingdom > England > Cumbria > Milnthorpe
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Milnthorpe
Price Range: £58 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The cross keys hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Hotel is surrounded by a wealth of history, Areas of Outstanding Natural Beauty, such as Leighton Moss, and a wide range of visitor attractions Milnthorpe has a long history - its busy Friday street market in the Square dates from 1334. The village's heyday was from the middle of the eighteenth to the middle of the nineteenth centuries when many of the buildings in the centre of the village (now a conservation area) were completed including the present Cross Keys Hotel. When the turnpike road between Kendal and Lancaster was constructed through the village nearly two hundred years ago Milnthorpe became an important staging post and the Cross Keys gained a fine reputation as a coaching inn with stabling for 36 horses ... more   less 
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Also Known As:
Cross Keys Hotel
The Cross Keys Hotel Milnthorpe, Cumbria

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