I was staying with a colleague at The Cross Keys, due to working away from home. I have to say I stay in a lot of hotels in and around the UK and therefore know a good hotel when i see one. This stay was for 5 nights, 5 long, horrible nights! I arrived at my destination, the place looked clean and comfortable, so i checked in.....
Thats when the problems started! The beds were so uncomfortable, it was hellish, the extractor fans kept myself and my colleague awake half the night (and he wasnt even in the same room!), the bar staff were ok, but quite unfriendly when you got talking to them regards to what was on offer in the way of beverage. My stay was bed and breakfast....... what breakfast?? Toast if you was lucky, and then it was cold and resembled cardboard! The attitude of the owner was remarkable, it was as if he really did not want you there and just wanted your money and none of the hospitality. However he received such a pretty building from his company is beyond me.....
I frequented another of the other pubs in the area, and although the pub was a little tired looking, the atmosphere was brilliant. We were made to feel like regulars and it was so welcoming, they actually spoke to you and made you part of the town, (and the beer was superb!), just like you really belonged, you felt like you really did not want to go back to the unfriendly and uncomfortable hotel in which you were staying.
To ask if i was going to stay there again? No a cat in hells chance, i would rather take up residency on one of the benches in and around Milnthorp! A real shame, as the building is lovely, but the owner is just not up to the job.
- Official Description (provided by the hotel):
- The Hotel is surrounded by a wealth of history, Areas of Outstanding Natural Beauty, such as Leighton Moss, and a wide range of visitor attractions Milnthorpe has a long history - its busy Friday street market in the Square dates from 1334. The village's heyday was from the middle of the eighteenth to the middle of the nineteenth centuries when many of the buildings in the centre of the village (now a conservation area) were completed including the present Cross Keys Hotel. When the turnpike road between Kendal and Lancaster was constructed through the village nearly two hundred years ago Milnthorpe became an important staging post and the Cross Keys gained a fine reputation as a coaching inn with stabling for 36 horses ... more less
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- Also Known As:
- Cross Keys Hotel
- The Cross Keys Hotel Milnthorpe, Cumbria