Had a very disappointing meal there on Monday last - and the staff were not interested when I told them we were unhappy with both the service and the food. Yes I agree it is a nice destination -log fire etc, but the service was embarrassingly slow. There were 5 of us in total - 2 meals got served almost straight away, then the fifth person came later - ordered food which was delivered ages before the remaining 2 meals. The staff's response was to blame us for ordering on separate tabs - but why then would the 5th meal arrive before the 2 meals ordered at least half an hour before?
The quality of the food was poor - I think you will ok eating here if you like food straight from the freezer and into the fryer and paying over the odds for it. - it was poor, my friend's fish and chips were over cooked and cold.
In future we will stick to the new (ish) Staveley Beer Hall and or Wilf's next door - much better food in both places and much better value. Sorrry to be negative but when I told the staff - they didn't even make an attempt at an apology.
We hadn't eaten there for a while and now I remember why!
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- Also Known As:
- Eagle Child Hotel Staveley
- Eagle & Child Inn Staveley, Cumbria